Efrain Hidalgo
Efrain Hidalgo at Germain Mazda West

Efrain Hidalgo

Parts Associate

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

Contact Me
4.9
34 Reviews

I’m a dedicated member of the Parts Department with five years of experience in the industry. I focus on helping customers and technicians find the right parts quickly and efficiently, with an emphasis on accuracy and dependable service.

Dealership Experience

1 yr, 11 mos

Industry Experience

4 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.9

34 Reviews

Write a Review

34 Reviews of Efrain Hidalgo

May 30, 2026

Dealership Rating
Employee Rating

Ron is great, my car was serviced timely and they were able to accommodate with a loaner car when I had to add unexpected needed services after the inspection. More

by natem136
Recommend Dealer
Yes
May 30, 2026

Germain Mazda West responded

We’re glad Ron provided prompt service for your Mazda. It’s great a loaner car helped when extra work arose. Thank you for sharing your experience and enjoy your Mazda. Ashley Buzzelli - General Manager - 614-383-4401

May 17, 2026

Dealership Rating
Employee Rating

They were great. They promised to fix my car in the time frame what they said. More

by CHAN_MINE2000
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda, Jo Carroll

May 17, 2026

Dealership Rating
Employee Rating

Very friendly and interactive customer service. Answered my questions and kept me informed of progress as the work was done. More

by serena_case
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 23, 2026

Dealership Rating
Employee Rating

Checking in and dropping off my car was super seamless and quick. The technicians that looked over my car were thorough and knowledgeable. More

by Gabrielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2026

Germain Mazda West responded

Gabrielle, we are so happy to hear you had a seamless experience with our team! Thank you for choosing Germain Mazda West and for sharing your feedback.

April 04, 2026

Dealership Rating
Employee Rating

Great dealership. Fast and efficient. John Bechtel always is awesome. Gets me in for maintenance. Jo is amazing. Keep up the good work!! Thank you. More

by drscpaz
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel, Jo Carroll

Apr 06, 2026

Germain Mazda West responded

We're grateful for your awesome feedback about John and Jo! Thank you for choosing Germain Mazda West for your service needs.

March 26, 2026

Dealership Rating
Employee Rating

Quick and easy. Waiting area is nice and quiet. All the staff are very nice. More

by stephenbellville
Recommend Dealer
Yes
Mar 26, 2026

Germain Mazda West responded

Thank you for taking the time to review Germain Mazda West!

March 15, 2026

Dealership Rating
Employee Rating

I always trust taking my car here. I love that they send a video review of my car. More

by Rcyerkes
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda, Jo Carroll

Mar 16, 2026

Germain Mazda West responded

Thanks so much for the 5-star review of Germain Mazda West!

February 06, 2026

Dealership Rating
Employee Rating

Took awhile but thorough and provide me with nice vehicle while repairs were being done. More

by kevinwells1971
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo

Feb 06, 2026

Germain Mazda West responded

Thanks for the awesome review of Germain Mazda West!

January 08, 2026

Dealership Rating
Employee Rating

The best ! Great waiting area , clean restroom , great service representative , no charge for maintenance service. They get a 10 ! More

by not quite slim
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo

Jan 09, 2026

Germain Mazda West responded

We love hearing this! Thank you for choosing Germain Mazda West and sharing your support for our team. We hope to see you again down the road!

December 23, 2025

Dealership Rating
Employee Rating

I always take my car to Germain Mazda for service! It’s always done right the first time and the staff is super friendly! More

by johnely212
Recommend Dealer
Yes

Other Employees Tagged: Ron Pineda, Jo Carroll

Dec 24, 2025

Germain Mazda West responded

Thank you for trusting our team with your car and for sharing your support, John! We appreciate your business and are looking forward to your next visit! - The Germain Mazda West Team

1
...

Dealership Inventory (192 Vehicles)

used 2026 Mazda CX-50 Hybrid car, priced at $37,948
2026 Mazda CX-50 Hybrid
used
Machine Gray Metallic exterior
CVT
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $40,643
2026 Mazda CX-5
new
Rhodium White Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $36,450
2026 Mazda CX-50
new
polymetal gray metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $42,333
2026 Mazda CX-5
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 Hybrid car, priced at $37,693
2026 Mazda CX-50 Hybrid
new
Wind Chill Pearl exterior
CVT
All-wheel Drive
used 2024 Mazda CX-30 car, priced at $24,948
2024 Mazda CX-30
used
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive