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Efrain Hidalgo
38 Reviews
I’m a dedicated member of the Parts Department with five years of experience in the industry. I focus on helping customers and technicians find the right parts quickly and efficiently, with an emphasis on accuracy and dependable service.
Read moreDealership Experience
1 yr, 11 mos
Industry Experience
4 yrs, 11 mos
Languages Spoken
English
Spanish
38 Reviews
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38 Reviews of Efrain Hidalgo
Verified Customer
June 25, 2026
I love going to Germain Mazda West that's where I purchase my first Mazda with that being said I took my car in to be serviced oil change tire rotation you know things that you supposed to do and I l purchase my first Mazda with that being said I took my car in to be serviced oil change tire rotation you know things that you supposed to do and I love the staff there they're very kind friendly and very respectful I love talking to everyone there. They made be feel very welcoming and very comfortable. I love for the fact that they leave you a video of everything that is being done on your car and show you want needs to be replaced or to let you know that the next time you come in make sure you have this service done, and they also wash your vehicle and always leave a cute little gift box with candy inside saying thank you for letting us service your vehicle 😉 I just want to give a shout out to the service department I always like coming there and talking to everyone you always make me feel like I'm part of the Mazda family !!! Have a great wonderful week and weekend! Denise Harris More
by dharris4255
Other Employees Tagged: Skyler Pollock, Ron Pineda, Joanna McRae
June 07, 2026
Fast and well trained staff. Very nice and friendly staff. Clean and comfortable waiting area. Very nice and friendly staff. Clean and comfortable waiting area. More
by SGTmount
Other Employees Tagged: Ron Pineda, Jo Carroll
May 30, 2026
Ron is great, my car was serviced timely and they were able to accommodate with a loaner car when I had to add unexpected needed services after the inspection. able to accommodate with a loaner car when I had to add unexpected needed services after the inspection. More
by natem136
Other Employees Tagged: Jessica Dalton, Kyra Kanicki, Ron Pineda
May 17, 2026
They were great. They promised to fix my car in the time frame what they said. They promised to fix my car in the time frame what they said. More
by CHAN_MINE2000
Other Employees Tagged: Ron Pineda, Jo Carroll
May 17, 2026
Very friendly and interactive customer service. Answered my questions and kept me informed of progress as the work was done. Answered my questions and kept me informed of progress as the work was done. More
by serena_case
Other Employees Tagged: Ron Pineda, Jo Carroll, Andrew Mathias
April 23, 2026
Checking in and dropping off my car was super seamless and quick. The technicians that looked over my car were thorough and knowledgeable. and quick. The technicians that looked over my car were thorough and knowledgeable. More
by Gabrielle
Other Employees Tagged: Jessica Dalton, John Bechtel, Skyler Pollock, Philip Ramirez, Ron Pineda, Eric Henry, Michael O'Brien, Andrew Mathias , Conor O'Leary
April 04, 2026
Great dealership. Fast and efficient. John Bechtel always is awesome. Gets me in for maintenance. Jo is amazing. Keep up the good work!! Thank you. Fast and efficient. John Bechtel always is awesome. Gets me in for maintenance. Jo is amazing. Keep up the good work!! Thank you. More
by drscpaz
Other Employees Tagged: John Bechtel, Jo Carroll
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