Germain Mazda of Columbus

I bought a 2025 CX30 in July. First off they did the title wrong and it has my co-signers name on it and they are blaming the bank saying the bank required it. Spoke to the bank s First off they did the title wrong and it has my co-signers name on it and they are blaming the bank saying the bank required it. Spoke to the bank said nope the dealership didn’t have to do it that way. 2nd I paid $1000 extra for the ceramic (that I later found out already came in it) but if you pay the $1000 they will fix ANY chips. Oh ok great! Well a week after I got my car I got a chip. They scheduled to get it fix and then it got canceled. They never called me to reschedule. I called my salesman 3weeks later and he said he’d call me back! Do you think he has yet?!?! NOPE!!! How am I supposed to refer ppl here when after I bought the car I’ve been treated like this. Oh did I mention their title lady hung up on me twice and was supposed to call me too but never did. Come to find out she said “it’s not her job” when she was supposed to have new paperwork sent to me to sign for a new white title. Soooo how do I recommend ppl? After we’ve bought 3 cars here? And I’m the one that gets F’d More

Excellent service by caring people. From the explanations to the best solution to my issues. From the explanations to the best solution to my issues. More

I am SO PLEASED with Germain Mazda. That always provide excellent service, and 9/8/25 was no exception. Even though I'm mistakenly thought I had an appointment, I didn't! The technician That always provide excellent service, and 9/8/25 was no exception. Even though I'm mistakenly thought I had an appointment, I didn't! The technicians were able to work me in just the same. 😊 More

I always get top notch service at Germain. I dealt with Spencer this visit. He was very professional. He got my service done quickly. He explained everything that was going on with my service. I dealt with Spencer this visit. He was very professional. He got my service done quickly. He explained everything that was going on with my service. He was friendly. Germain is a top quality dealership. I have always had a great experience when I’ve dealt with them. Highly recommend them. More

The service department team at Germain Mazda of Columbus is extraordinary! Heidi Stephenson was so kind during my stressful car breakdown, and she was able to work me into their schedule very quickly. Amy D is extraordinary! Heidi Stephenson was so kind during my stressful car breakdown, and she was able to work me into their schedule very quickly. Amy Dugger was amazing! She was incredibly helpful with daily updates--it was comforting to have her as my direct contact. Mike the technician was very thorough and provided detailed explanations, including a video where he pointed out all of the issues! Toni Mogavero also helped make the whole situation stress-free. I would HIGHLY recommend Germain Mazda of Columbus to anyone needing car repairs or routine maintenance! A huge thank-you to the entire service department team!! More

Excellent service managers and amazing technicians, I'm a big fan of the MPI video inspections. Let's you see everything going on with the car, it really changes the game compared to just getting paperwork w big fan of the MPI video inspections. Let's you see everything going on with the car, it really changes the game compared to just getting paperwork with recommendations, love being able to see what the technician sees! More

Customer Service rep Laura had done a great job of assisting me with finding the best date for my auto inspection after discussing the problems I was experiencing. At the appointment, Toni did an exc assisting me with finding the best date for my auto inspection after discussing the problems I was experiencing. At the appointment, Toni did an excellent job of listing to my concerns and providing detailed updates about the inspection findings for my vehicle. A few things were in need of repair, so we reviewed the findings and scheduled a day and time for me to return the car to Germain for repairs. Not a long wait for the inspection. Overall, a good experience. More

My salesperson Donavan Anderson was very helpful in helping me locate the car of my needs. It’s like he knew the inventory and I didn’t have to do any real work except test drive. He is very nice and helping me locate the car of my needs. It’s like he knew the inventory and I didn’t have to do any real work except test drive. He is very nice and friendly too. More

I recently purchased a car from Germain Mazda on Morse Road, and I have to say—this was by far the best car-buying experience I’ve ever had. I initially contacted Sales manager David who connected me with Road, and I have to say—this was by far the best car-buying experience I’ve ever had. I initially contacted Sales manager David who connected me with my salesman, Domenyk right away. Domenyk was absolutely amazing from start to finish. Over the course of three days, Domenyk and David were calm, patient, and incredibly supportive as I weighed my options between leasing and buying. They never made me feel rushed or pressured, and Domenyk took his time to understand what was most important to me. He laid out every option clearly, making sure I felt confident in my decision. When it came time to pick up my vehicle, everything was perfect—my car was spotless, freshly waxed, had a bow on it, and was completely ready to go. Domenyk walked me through EVERY feature and setting, made sure I had everything set up (including Apple Car play and the Mazda app), and truly went above and beyond to make sure I felt set up for success. I left feeling excited, supported, and 100% satisfied. I also feel confident knowing I can reach out to him any time if I have questions down the road. If you’re looking for a new or certified used car and want exceptional service, I highly recommend visiting Germain Mazda! More

Customer service and auto services were A plus and I would recommend to family and friends. would recommend to family and friends. More