
Germain Mazda of Columbus
Columbus , OH
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Customer Service rep Laura had done a great job of assisting me with finding the best date for my auto inspection after discussing the problems I was experiencing. At the appointment, Toni did an exc assisting me with finding the best date for my auto inspection after discussing the problems I was experiencing. At the appointment, Toni did an excellent job of listing to my concerns and providing detailed updates about the inspection findings for my vehicle. A few things were in need of repair, so we reviewed the findings and scheduled a day and time for me to return the car to Germain for repairs. Not a long wait for the inspection. Overall, a good experience. More
My salesperson Donavan Anderson was very helpful in helping me locate the car of my needs. It’s like he knew the inventory and I didn’t have to do any real work except test drive. He is very nice and helping me locate the car of my needs. It’s like he knew the inventory and I didn’t have to do any real work except test drive. He is very nice and friendly too. More
I recently purchased a car from Germain Mazda on Morse Road, and I have to say—this was by far the best car-buying experience I’ve ever had. I initially contacted Sales manager David who connected me with Road, and I have to say—this was by far the best car-buying experience I’ve ever had. I initially contacted Sales manager David who connected me with my salesman, Domenyk right away. Domenyk was absolutely amazing from start to finish. Over the course of three days, Domenyk and David were calm, patient, and incredibly supportive as I weighed my options between leasing and buying. They never made me feel rushed or pressured, and Domenyk took his time to understand what was most important to me. He laid out every option clearly, making sure I felt confident in my decision. When it came time to pick up my vehicle, everything was perfect—my car was spotless, freshly waxed, had a bow on it, and was completely ready to go. Domenyk walked me through EVERY feature and setting, made sure I had everything set up (including Apple Car play and the Mazda app), and truly went above and beyond to make sure I felt set up for success. I left feeling excited, supported, and 100% satisfied. I also feel confident knowing I can reach out to him any time if I have questions down the road. If you’re looking for a new or certified used car and want exceptional service, I highly recommend visiting Germain Mazda! More
Excellent customer service! All service personnel are very efficient, especially Amy Dugger, the Service Advisor at the Morse Road location. All service personnel are very efficient, especially Amy Dugger, the Service Advisor at the Morse Road location. More
The work was done on time, communication was terrific, and the car was ready when promised. I will go back to Germain for all of my service going forward. and the car was ready when promised. I will go back to Germain for all of my service going forward. More
My Salesman Marcus was great, he listened and made sure I got what was most important to me. Also, the manager and the finance gentlemen were exceptional with my concerns. They made sure I got what I wanted got what was most important to me. Also, the manager and the finance gentlemen were exceptional with my concerns. They made sure I got what I wanted at the best price. More
Excellent customer service! David was extremely helpful, patient, and knowledgeable, which made buying a car much less stressful. I give David and this dealership my highest rec David was extremely helpful, patient, and knowledgeable, which made buying a car much less stressful. I give David and this dealership my highest recommendation! More
Raul the salesperson did a good job in order for me to make the right decision for buying my new car. He was patient with me explaining the important features of the car. I appreciate it. make the right decision for buying my new car. He was patient with me explaining the important features of the car. I appreciate it. More