Germain Mazda of Columbus

Made something stressful enjoyable. I was not really in the market for a new car, but I fell in love with a MINI Cooper that I found on their website. I wasn't expecting a very good outc I was not really in the market for a new car, but I fell in love with a MINI Cooper that I found on their website. I wasn't expecting a very good outcome since I was walking into this process with less than perfect credit. Greg Welter was very helpful, patient, and positive. He was quick to respond to emails and text messages. Him and his team spent many hours to get me the financing that I needed (that was fair and affordable) and into the car that I love. Greg made a stressful process actually enjoyable. He treated me like a person, not just another number. The good deal on the car was just an add on to the great customer service I got. I would highly recommend Germain Mazda to others. More

Great buy! Terry was very friendly and made the buying process quick and easy. I test drove numerous vehicles from a variety of car brands and dealerships and Te Terry was very friendly and made the buying process quick and easy. I test drove numerous vehicles from a variety of car brands and dealerships and Terry's test drive was by far the most thorough and informative. More

Great car buying experience! Mike was very helpful and friendly when I went to Germain Mazda to buy a car. The whole experience went very smoothly and I love my new car! Mike was very helpful and friendly when I went to Germain Mazda to buy a car. The whole experience went very smoothly and I love my new car! More

Great Buying Experience This was the first car I've ever bought and Mike Worthington made it as painless as possible. He understood that I wanted to finance elsewhere and eve This was the first car I've ever bought and Mike Worthington made it as painless as possible. He understood that I wanted to finance elsewhere and even though he tried to sell me on financing through them (which I can't blame him as thats how they make money), he was never pushy about it. No one I dealt with was ever pushy and if I declined extra warranties and fees, it was never a hassle. I would highly recommend this Mazda dealer. More

Excellent Customer Service I worked directly with one of the salesmen Greg Welter to purchase a used 2008 Prius I found on their site - actually Greg suggested this car when I t I worked directly with one of the salesmen Greg Welter to purchase a used 2008 Prius I found on their site - actually Greg suggested this car when I told him what I was looking for. He was very easy to work with and considerate of my budget and preferences. I was impressed that Greg knew as much about the Prius as he did - being at a Mazda dealership. It just goes to show his commitment to giving a great customer experience. Thank you! More

Good customer service! I traveled over one hundred miles to deal. Michael was excellent at follow up emails. The end result was my choice to purchase different make of car. I traveled over one hundred miles to deal. Michael was excellent at follow up emails. The end result was my choice to purchase different make of car. More

Worked hard to make a stressful experience go smoothly With a somewhat difficult process (essentially completing half of the deal 2 hours away) Terry Johnson worked extremely hard to make my car buying exp With a somewhat difficult process (essentially completing half of the deal 2 hours away) Terry Johnson worked extremely hard to make my car buying experience go as smoothly as possible. I would highly recommend Terry and all of Germain Mazda to anyone in search of their next car. More

Great Experience I truely enjoyed my time at Germain Mazda and working with Mike Worthington. Mike was very personable and ultimately got me into the car I wanted for I truely enjoyed my time at Germain Mazda and working with Mike Worthington. Mike was very personable and ultimately got me into the car I wanted for the price I wanted to pay. The entire experience was seemless and you can tell that Germain goes to great lengths to put their customers first. More

Restored my faith in the car buying process After an extremely unpleasant and four hour waste of time experience at another popular dealership in Columbus - you know the ones that are always "de After an extremely unpleasant and four hour waste of time experience at another popular dealership in Columbus - you know the ones that are always "dealin", I went to Germain with a great deal of intrepidation at another bad experience. I could not have been more surprised and extremely impressed at the professionalism and overall concern for me as a customer from the Germain team. From the initial greeting through the sales process and the financing process the team cohesively worked together and explained every step in a thorough and complete manner. I could not recommend this dealership highly enough. If you are in the market for a vehicle this is the team to use! More

Quick and Easy I had a great experience with Germain Mazda and Terry Johnson. Was able to communication mainly through email. First dealership that I contacted thr I had a great experience with Germain Mazda and Terry Johnson. Was able to communication mainly through email. First dealership that I contacted through the Internet that actually had a human contact me back and not a robo email. Terry was able to work through most of the deal without me even having to come to the dealership and when it was time to come in, he had everything ready to go. I was in and out. Great people, great dealership! More