
Germain Mazda of Columbus
Columbus , OH
Filter Reviews by Keyword
By Type
Showing 504 reviews
Our salesman Bo Stranzin was amazing. Our salesman, Bo Stranzin, completely devoted himself to us and our car buying experience. He also was supportive after the sale. We were not brand sp Our salesman, Bo Stranzin, completely devoted himself to us and our car buying experience. He also was supportive after the sale. We were not brand specific in our search, so we visited a lot of dealerships. Bo made this experience a good one for us. We bought our Lexus at Germaine in Dublin and also had a good experience. Thanks Bo! More
Excellent Experience Buying Mazda 6 I visited Germain Mazda to take a closer look at the '16 Mazda 6. Mike Worthington was a great help from start to finish. I learned everything I neede I visited Germain Mazda to take a closer look at the '16 Mazda 6. Mike Worthington was a great help from start to finish. I learned everything I needed to know in regard to the vehicle itself, and was able to take a test drive and get a feel for the car. I never felt pressured into anything - pure professionalism from start to finish. They truly want to make it a great experience and make sure that you're being taken care of. I'm very happy with my decision with the Mazda 6, and even happier that I have the team at Germain Mazda going forward. More
Easy way to buy a new car I was so pleased with the new car sales process at Germain Mazda. My initial contact was a telephone call. The sales person called me back promptly I was so pleased with the new car sales process at Germain Mazda. My initial contact was a telephone call. The sales person called me back promptly and answered all of my questions. He was very helpful in locating the car I wanted and the price was right. The final issue was the trade for my Miata. I was really low-balled by two other dealerships so I was wary. We gave the sales person the number we needed to seal the deal and he made it work. Every aspect of the sale was done promptly and professionally. I will certainly recommend the dealership and sales person to others! More
Made something stressful enjoyable. I was not really in the market for a new car, but I fell in love with a MINI Cooper that I found on their website. I wasn't expecting a very good outc I was not really in the market for a new car, but I fell in love with a MINI Cooper that I found on their website. I wasn't expecting a very good outcome since I was walking into this process with less than perfect credit. Greg Welter was very helpful, patient, and positive. He was quick to respond to emails and text messages. Him and his team spent many hours to get me the financing that I needed (that was fair and affordable) and into the car that I love. Greg made a stressful process actually enjoyable. He treated me like a person, not just another number. The good deal on the car was just an add on to the great customer service I got. I would highly recommend Germain Mazda to others. More
Great buy! Terry was very friendly and made the buying process quick and easy. I test drove numerous vehicles from a variety of car brands and dealerships and Te Terry was very friendly and made the buying process quick and easy. I test drove numerous vehicles from a variety of car brands and dealerships and Terry's test drive was by far the most thorough and informative. More
Great car buying experience! Mike was very helpful and friendly when I went to Germain Mazda to buy a car. The whole experience went very smoothly and I love my new car! Mike was very helpful and friendly when I went to Germain Mazda to buy a car. The whole experience went very smoothly and I love my new car! More
Great Buying Experience This was the first car I've ever bought and Mike Worthington made it as painless as possible. He understood that I wanted to finance elsewhere and eve This was the first car I've ever bought and Mike Worthington made it as painless as possible. He understood that I wanted to finance elsewhere and even though he tried to sell me on financing through them (which I can't blame him as thats how they make money), he was never pushy about it. No one I dealt with was ever pushy and if I declined extra warranties and fees, it was never a hassle. I would highly recommend this Mazda dealer. More
Excellent Customer Service I worked directly with one of the salesmen Greg Welter to purchase a used 2008 Prius I found on their site - actually Greg suggested this car when I t I worked directly with one of the salesmen Greg Welter to purchase a used 2008 Prius I found on their site - actually Greg suggested this car when I told him what I was looking for. He was very easy to work with and considerate of my budget and preferences. I was impressed that Greg knew as much about the Prius as he did - being at a Mazda dealership. It just goes to show his commitment to giving a great customer experience. Thank you! More
Good customer service! I traveled over one hundred miles to deal. Michael was excellent at follow up emails. The end result was my choice to purchase different make of car. I traveled over one hundred miles to deal. Michael was excellent at follow up emails. The end result was my choice to purchase different make of car. More
Worked hard to make a stressful experience go smoothly With a somewhat difficult process (essentially completing half of the deal 2 hours away) Terry Johnson worked extremely hard to make my car buying exp With a somewhat difficult process (essentially completing half of the deal 2 hours away) Terry Johnson worked extremely hard to make my car buying experience go as smoothly as possible. I would highly recommend Terry and all of Germain Mazda to anyone in search of their next car. More