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Germain Mazda of Columbus

Columbus , OH

4.8
504 Reviews

4330 Morse Road

Columbus , OH

43230

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Showing 504 reviews

November 18, 2015

A wonderful car buying experience Even though I bought a used truck at Germain Mazda of Columbus, I was treated as though it was a brand new $50,000 vehicle. I had the pleasure of dea More

by Brian Donovan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Stranzin
Nov 20, 2015 -

Germain Mazda of Columbus responded

Hi Brian! We're so happy to hear you felt like you received the 5-star service at our dealership. Bo and the rest of the team were more than happy to help you get the truck home. It's always our goal to treat every customer to the best customer experience in the business.

November 16, 2015

The best car doctor sales consultant The best sales consultant I have ever work with trust me because I buy car all the time and ship them to Africa. I have work with 100s of car sales co More

by Bb4321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Wilson
Nov 20, 2015 -

Germain Mazda of Columbus responded

So glad that Rusty did such a great job that he earned your "best sales consultant" title! Thank you for letting us all know how great of an experience you had!

November 16, 2015

Knowledgeable and helpful My experience with Terry at Germain Mazda was a great one. Terry did everything he could to help me get the car I wanted. He was very knowledgable and More

by JennyAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Terry Johnson
Nov 20, 2015 -

Germain Mazda of Columbus responded

Hi Jenny Ann! We're so happy to hear that Terry made your experience at Germain Mazda such an amazing one! Congratulations on your first car!

November 09, 2015

Summary The staff at Germain Mazda was amazing! Damon Shorterage in financing was the best! Bo in sales was very helpful and great to work with! I would re More

by Jarrod123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Bo Stranzin
Nov 10, 2015 -

Germain Mazda of Columbus responded

Hi Jarrod! We really appreciate the review and letting everyone know how great of a job that Damon and the rest of the group did! Thank you so much and congratulations on your new vehicle!

November 04, 2015

Again, an amazing experience I have bought 5 cars from Rusty, and as always, he is amazing. Not only does Rusty explain every detail of the car buying experience, from details ab More

by smcarter03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Wilson
Nov 10, 2015 -

Germain Mazda of Columbus responded

It's wonderful to hear that Rusty has been able to "wow" you five times now while purchasing your vehicle! Rusty and the whole team here at Germain Mazda really appreciate your continued loyalty and we're looking forward to continuing our relationship!

November 01, 2015

Informative, supportive and personable Ms. Lyons professional demeanor made certain the correct paperwork was initialed in all the right places by an anxious customer (me). She was able to More

by OtterlyMaryE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Sosniak, Terry Johnson, Brittany Lyons
Nov 04, 2015 -

Germain Mazda of Columbus responded

Wow! It sounds like you and Brittany were meant to be partners on this vehicle purchase! We're so happy that Brittany was able to put your mind at ease and show you that there's a great team of people here at Germain Mazda to support you as a Germain customer! Thank you so much for all your kind words!

October 31, 2015

very pleased! I'd called and spoke with Terry the day before to schedule a test drive, for my wife, in the 2016 Mazda CX-5 AWD Grand Touring with I-Active. I'd done More

by ShuuraRG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Terry Johnson
Nov 04, 2015 -

Germain Mazda of Columbus responded

We're so glad that Terry and Damon were able to make your buying experience a wonderful one! We love it when our customers come in informed and still wanting to know more about our Mazdas! Congratulations to you and your wife on your new CX-5, that AWD will come in handy this winter for sure!

October 28, 2015

Comfortable and Enlightening Rusty explained to me how my car works, while demonstrating a great deal of patience for my lack of car knowledge. He not only has a charismatic pers More

by Mstemen15
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Wilson
Oct 30, 2015 -

Germain Mazda of Columbus responded

We believe that a great car buying experience doesn't end with your signature on a line. We want you to know how to use your new vehicle to ensure that you get the most out of it and feel comfortable with your purchase. We're so happy to hear that you felt welcomed and assured by Rusty's demonstration of your cars cool new tech!

October 23, 2015

Very friendly staff Terry was great to work with. No "Full court press" and got me the car with the exact options I was looking for. Everyone there was helpful and frie More

by bo4
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Terry Johnson
Oct 26, 2015 -

Germain Mazda of Columbus responded

It's great to hear that Terry and the Germain Mazda team delivered the kind of car and customer experience you were searching for! We believe a sales consultants role in a car purchase is to inform the customer so that they can make the best decision for themselves. No need to pressure anyone when you take that approach to serving your customers. We thank you for taking the time to share your experience with everyone.

October 18, 2015

Great Dealership and Purchase I was certain that I would not want a Mazda but from the moment we entered the dealership - meeting Terry Johnson from Sales who introduced us to Mana More

by mazda4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Sonny Sosniak, Terry Johnson
Oct 19, 2015 -

Germain Mazda of Columbus responded

We're glad we were able to make the difference that turned you onto the Mazda brand. It's a great car company making vehicles that not look great but are fun to drive! We know you and your family will enjoy all the memories you will make in your new Mazda for many years to come! Thank you for the review!

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