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Germain Mazda of Columbus

Columbus , OH

4.8
504 Reviews

4330 Morse Road

Columbus , OH

43230

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Showing 504 reviews

October 17, 2015

Great Experience Terry was a pleasure to work with. Very knowledgeable and honest. Answered all of my questions and helped me pick out a great vehicle. Very happy w More

by Romes86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
Oct 19, 2015 -

Germain Mazda of Columbus responded

Having a great inventory, and a well trained staff helps us deliver a great purchasing process for all of our customers here at Germain Mazda. We're glad that Terry could partner with you to find the perfect vehicle and show you why the Germain Mazda experience is a great one.

October 15, 2015

Such great service and dedication to making customers happy Had a great time working with Rusty and the other staff members, they took a stressful time and made it an easy and fun experience. They worked for ho More

by mazdaec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Wilson, Tim Nilsen
Oct 19, 2015 -

Germain Mazda of Columbus responded

At Germain Mazda, we firmly believe that the car buying experience should be fun and stress free and we're so glad you agree! Working to get our customers great deals on cars is exactly what we're here to do, and we thank you for choosing us to be your dealership. We hope you enjoy your new vehicle!

October 15, 2015

Great experience! Terry was great to work with through the entire process. He is responsive, understands customer service, and is a Mazda expert. It was a great car-buy More

by Convertible Aficionado
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
Oct 19, 2015 -

Germain Mazda of Columbus responded

We think Terry is pretty great here at Germain Mazda, and we're glad you think so too! We pride ourselves on having the absolute best people working with our customers so that everyone can have an amazing Germain Mazda purchasing experience. Thank you so much for your kind words!

October 12, 2015

Made my experience top notch I came to Germain after a particularly frustrating experience at Ricart (ugg). Rusty was fantastic, he was patient, answered all my questions and did More

by Mpaulse2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Rusty Wilson, Tim Nilsen
Oct 19, 2015 -

Germain Mazda of Columbus responded

We're certainly glad we could take the negative car buying experience you had elsewhere and turn it around for you. We love to "wow" our customers and deliver the best car purchasing experience in the industry. We appreciate your business, and look forward to seeing you for your routine maintenance. Thank you for the review!

October 06, 2015

Very customer-oriented Terry was great to work with and was conscientious of our time. He understood that we had a tight schedule to keep and was quite helpful in ensuring More

by rvIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
Oct 19, 2015 -

Germain Mazda of Columbus responded

It's important to us at Germain Mazda that a customer be able to buy a car how they want to buy a car. For some, that means many trips to the dealership and taking their time. Whole for others, it's doing it as quickly as possible. It's always great to hear that a customer was able to buy a vehicle in a way that was respectful to their wishes. Enjoy your new vehicle from Germain Mazda!

October 03, 2015

Wonderful & friendly sales personnel My husband and I had a good experience buying a new Mazda. Would totally recommend Germain. Mr. Johnson was so helpful and the General Manager Mr. S More

by sue&dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Sosniak, Terry Johnson
Oct 19, 2015 -

Germain Mazda of Columbus responded

Hi Sue and Dave! We're so glad that we could take what is often a stressful experience and make it into a pleasurable one! We hope you enjoy your new Mazda for many years to come!

October 01, 2015

Excellent customer service My service at German mazda of columbus was a very peasant experience. My salesman knew his job. He was patient with me and made sure a knew what was More

by Tajanee65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Wilson, Tim Nilsen
Oct 01, 2015 -

Germain Mazda of Columbus responded

It's always wonderful to hear that a customer had a great experience at our dealership! We hope you enjoy your new car for many years to come and thank you for your wonderful words.

September 30, 2015

Terry Johnson Terry was patient with the never-ending-emails we were writing back and forth! When I finally went to Germain Mazda to test-drive the car I was intere More

by Toby's-mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
Sep 30, 2015 -

Germain Mazda of Columbus responded

We're so happy to hear that Terry was able to get you set up in a great new vehicle! Germain Mazda wants to interact with the customers however they feel most comfortable. If that means an email chain back and forth for many days, weeks, or months, we're happy to do it! You'll always receive the same amazing customer service that Germain Mazda is known for no matter the communication. We really appreciate the review and the endorsement!

September 30, 2015

Excellent car buying experience I had an excellent experience with Germain Mazda and Rusty was the ideal salesman to work with! I would highly recommend this dealership to others. More

by emma923
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Wilson, Sonny Sosniak, Brittany Lyons
Oct 01, 2015 -

Germain Mazda of Columbus responded

Hi Emma! It's great to hear that you found our low pressure buying experience to be exactly what you were looking for. It's wonderful to hear that Rusty and Brittany were able to deliver a great Mazda to you and you had such an enjoyable time throughout the process. Thank you for spreading the word and we look forward to seeing you again soon!

September 29, 2015

Awesome experience Rusty was awesome! His personality and his attention to the customer is what sealed the deal for us. Overall, the entire team at Germaine Mazda was v More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Wilson, Sonny Sosniak
Sep 30, 2015 -

Germain Mazda of Columbus responded

We think Rusty's a pretty great guy too! We couldn't be more pleased to hear how highly you thought of your whole interaction with us on your recent visit. We really appreciate the review and we'll see you when it's oil change time!

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