Germain Mazda of Columbus

Best car buying experience ever! Brittany and the people at Germain were so helpful and knowledgeable. There was no high pressure and no games! The past 2 vehicles I purchased (from Brittany and the people at Germain were so helpful and knowledgeable. There was no high pressure and no games! The past 2 vehicles I purchased (from other dealerships) each took 6 weeks from the time I first visited (and was ignored because I'm a woman) to the time they called me with the price I wanted all along. Brittany worked hard to get me a fair value for my trade and the car I wanted for the price I wanted. I couldn't be happier and would recommend them to anyone shopping for a car. I will be back! More

Friendly service The German team was simple, informative and friendly. I would recommend them to anyone wanting a change from big dealerships. They gave me what I need The German team was simple, informative and friendly. I would recommend them to anyone wanting a change from big dealerships. They gave me what I needed without hassle. More

Made it Right The initial customer service was poor. Paul Germain contacted me and made it right. The staff that assisted me were helpful. I would definitely recome The initial customer service was poor. Paul Germain contacted me and made it right. The staff that assisted me were helpful. I would definitely recomend Germain Mazda. Thanks for being proactive and caring about your customers. More

Awesome car buying experience Terry Johnson, Tim Nilsen and Damon Shorterage helped make our car buying experience a great experience. Terry Johnson was patient, and he spent a lo Terry Johnson, Tim Nilsen and Damon Shorterage helped make our car buying experience a great experience. Terry Johnson was patient, and he spent a lot of time answering our questions. He was extremely knowledgeable about the Mazda 6 and took the time to show us how to operate all the features on our new car. Terry even installed our floor mats! Tim Nilsen and Damon Shorterage provided all of the information we needed in order to select the right car at the right price. I highly recommend Germain Mazda and this great team of professionals. More

Pleasant experience -- how often can you say that? Generally I have low expectations in buying a new or used car. Terry made the whole thing quite pleasant -- no hard pressure, just earnestness. He's Generally I have low expectations in buying a new or used car. Terry made the whole thing quite pleasant -- no hard pressure, just earnestness. He's knowledgeable about the car (Mazda 3 in my case) and if he doesn't know an answer, he'll generally hunt it down. He's gone out of his way to make himself available to answer questions and earn my business. And he's respectful of my many little issues and concerns (I'm very much the geeky IT guy, with lots of little questions the average consumer won't ask -- Terry handled them with respect and honesty -- even though in some cases he didn't know the answer right away.) Recommended. More

Mazda CX-5 Purchase My wife and I purchased a 2016 CX-5 utilizing the Mazda S-Plan. The sales consultant, Terry, was professional and helpful through the entire process. My wife and I purchased a 2016 CX-5 utilizing the Mazda S-Plan. The sales consultant, Terry, was professional and helpful through the entire process. Buying a new vehicle is always a massive decision and we knew exactly what we were looking for, the only question was where we were planning to buy. Terry put us at ease immediately and the overall buying process was exceptional. More

Excellent Experience Bo was knowledgeable about the product and was nice to work with. I appreciate his patience while showing me the features of my new car. Bo was knowledgeable about the product and was nice to work with. I appreciate his patience while showing me the features of my new car. More

People very good to work with Had an issue to clear up about a benefit I was due. Rusty Wilson, a salesman for Germain listened and very quickly resolved to issue in my favor. He c Had an issue to clear up about a benefit I was due. Rusty Wilson, a salesman for Germain listened and very quickly resolved to issue in my favor. He cut through possible red tape and gave me a favorable answer kin just a few minutes. More

Fantastic first car experience Terry is definitely a pleasure to work with when buying your first car; he is to the point and knowledgeable of the product he is selling. He worked w Terry is definitely a pleasure to work with when buying your first car; he is to the point and knowledgeable of the product he is selling. He worked with my mother and I to find my first new car purchase and diligently worked with the finance team to agree on a price that worked for me. I would definitely recommend Terry Johnson to anyone looking to buy a new Mazda or to just check out what the Mazda lineup has to offer. More