Germain Mazda of Columbus

Exceptional Customer Service Made the Experience I would recommend Germain Mazda to anyone interested in purchasing a Mazda, or is looking for a refreshingly pleasant car buying experience. But for s I would recommend Germain Mazda to anyone interested in purchasing a Mazda, or is looking for a refreshingly pleasant car buying experience. But for such an abysmal experience the previous day at Germain Nissan, I would not have truly appreciated the exceptional customer service provided by the entire team at Germain Mazda. I came to the dealership having previously conducted research on the model, trim, trade-in information and financing numbers I was hoping to hit. I was paired with Bo Stranzin and it was instantly clear that he genuinely listened to my desires in a new vehicle and was clearly concerned with making sure I purchased the right vehicle for my needs, as opposed to merely trying to sell me something I didn't need. Once my vehicle was identified (Mazda3 4-door, Grand Touring), I was transitioned to Sonny to complete the financing side of the purchase and received the same level of exceptional care and attention. Throughout my entire time at Germain Mazda, everyone that was apart of my purchase process (including Kyle from parts and the individual from service whose name I can't remember) treated me with respect. Without going into specifics into some of the lengths the team at Germain Mazda did to provide such a great experience, it is enough to say that my experience was how car buying should be: both seller and buyer walking away happy. More

great experience! Sonny and brittney were great to work with! They gave us a great deal on my new madza and were very friendly and professional through the whole experi Sonny and brittney were great to work with! They gave us a great deal on my new madza and were very friendly and professional through the whole experience. More

Great team and wonderful to work with! We had a great experience with everything from finding the right model & trim (in the right price range & right color??) to test driving & financing. We had a great experience with everything from finding the right model & trim (in the right price range & right color??) to test driving & financing. We had a lot of questions (since it was our first time leasing) and the staff were very knowledgeable and patient with us. It felt like they were there for us (and not trying to push a sales). We will be recommending to future buyers. More

Best Experience!!! Rusty, Tim and Damon were excellent in helping me lease my first car. They all went above and beyond to make sure I got the best deal possible. Rusty Rusty, Tim and Damon were excellent in helping me lease my first car. They all went above and beyond to make sure I got the best deal possible. Rusty was very genuine in making sure I left the car lot happy. Very patient & never "pushy". Definitely recommend Germain Mazda if you are looking to purchase a Mazda. More

Excellent Very helpful, knowledgeable and friendly staff and sales team. The service department is thorough and reliable. I would recommend this dealership to a Very helpful, knowledgeable and friendly staff and sales team. The service department is thorough and reliable. I would recommend this dealership to anyone wanting a Mazda. More

Painless Lew Karbler made the leasing of a Mazda 3 hatchback (for our daughter's 1st car) a pleasant and painless transaction. I do a lot of research prior Lew Karbler made the leasing of a Mazda 3 hatchback (for our daughter's 1st car) a pleasant and painless transaction. I do a lot of research prior to visiting dealerships. This allows me to spend my time at the dealership driving the vehicle and negotiating a quick lease/purchase. As my wife and I are both professionals, our time is valuable and Lew respected our time, answered all our questions and made the deal work for us. So to Germain Mazda and Lew Karbler - Thank you! Nathan & Karen Gill More

great customer service, caring and friendly staff I really appreciated the thorough explanations to all my questions, patience and kindness Terry, damon, sonny and the rest of the team showed us. We l I really appreciated the thorough explanations to all my questions, patience and kindness Terry, damon, sonny and the rest of the team showed us. We look forward to doing business again soon. Thanks guys! More

Top Notch Team I've bought 5 vehicles from rusty and last three from Germain Mazda Nothing but professionals, was never pressure to buy anything. Everything was rea I've bought 5 vehicles from rusty and last three from Germain Mazda Nothing but professionals, was never pressure to buy anything. Everything was ready when told. More

Friendly, Professional, and Easy! This was my first time buying a new car and naturally, you worry about coming across the stereotypical car salesman, we all know it. However, Terry an This was my first time buying a new car and naturally, you worry about coming across the stereotypical car salesman, we all know it. However, Terry and the entire dealership was extremely knowledgeable, friendly, and treated you like a person and not just a sale. I never felt overwhelmed or pressured into anything and they were there to just provide facts, not just get the sale. I really appreciated the time they took to answer all of my questions and concerns and were more worried about what fit my needs the most. It was a a great experience from start to finish and I would highly recommend anyone to check them out! More

Great! This dealership was amazing! They provided me with outstanding service and the were very friendly. They also were very professional and I was not only This dealership was amazing! They provided me with outstanding service and the were very friendly. They also were very professional and I was not only helped by one sales associate, but by all of them. There building was very clean and I would definitely recommend this dealership to anyone. More