Germain Mazda of Columbus

Mazda CX-5 When Tim Nilsen voluntarily went back into the dealership after closing on a Saturday evening for keys to a vehicle so we could look at a car, he real When Tim Nilsen voluntarily went back into the dealership after closing on a Saturday evening for keys to a vehicle so we could look at a car, he really left a positive impression with us! This was the first of many positive experiences with Germain Mazda. The staff is friendly and knowledgeable, they listened and located the vehicle I was interested in purchasing and facilitated a smooth purchasing process. I would recommend Germain Mazda to anyone interested in purchasing a car. More

I didn't expect to buy a car that day . . . . . . but after driving the CX-5 and having all aspects of the vehicle covered by my salesman - Bo Stranzin - I had to do it! There was no pressure a . . . but after driving the CX-5 and having all aspects of the vehicle covered by my salesman - Bo Stranzin - I had to do it! There was no pressure at all. All of the associates we met were courteous, friendly, and knowledgeable. The facility was fabulous. Damon Shorterage in the Finance Department was very thorough. Again, no pressure. A+++ experience! And Bo was right, it is FUN to drive! More

Straightforward and low pressure I'm a too-frequent car buyer who has been through the buying process enough times to know all the tricks. The folks at Germain Mazda, and Terry Johnso I'm a too-frequent car buyer who has been through the buying process enough times to know all the tricks. The folks at Germain Mazda, and Terry Johnson, my salesperson, were all just great. They answered all the questions, provided a fair deal, and everything went pretty smoothly for how busy they were last weekend. Overall, a great experience. More

Used Convertible I've been wanting this car for a long time and I found it on the internet. As soon as I sent the e-mail saying that I was interested Terry started sen I've been wanting this car for a long time and I found it on the internet. As soon as I sent the e-mail saying that I was interested Terry started sending me all the information and helped me with the whole process. When I drove 6 hours to Ohio to see the car the team was so friendly that I didn't think about the drive on the next weekend to go pick up the car More

Great Buying experience We made two visits to this dealership The environment was relaxed and friendly at all times. We worked with 4 employees when purchasing our new Maz We made two visits to this dealership The environment was relaxed and friendly at all times. We worked with 4 employees when purchasing our new Mazda CX5 , General Manager Sonny Sosniak, Sales Manager Tim Nilsen, Finance Manager Damon Shorterage and Sales Consultant Rusty Wilson aka "the Car Doctor. During our first visit we met Rusty Wilson and Tim Nilsen. Both were friendly and informative and we felt no pressure. As a matter of fact Rusty used Consumer Reports.org to show me the attributes of the Mazda CX5 compared to other CUV' in the same class. A tool I later used to negotiate with several dealers and in fact I believe it helped me to reach a very satisfactory deal with this dealer. My second visit was several weeks later. Something that sets this dealer apart from many others (we visited 20+ dealers in 3 weeks) was that they let you take the vehicle by your self and encouraged me to take as long as I wanted to test it. I took it on a 30 mile trip and was able to test many of the features that make this a high rated vehicle. Rusty was involved in the process from start to finish. We finally parted ways at 11:15 PM he did a very good job of explaining the ins and outs of the car and his openness and low pressure demeanor helped greatly throughout the process. Sonny spent about 45 minutes with me while Rusty was wrapping up another sale we talked about a myriad of different subjects including that he had served in the Air Force(Thanks for your service Sonny!) . He was so down to earth it was 2/3 of the way thru the conversation before I realized he was the General Manager. I conveyed to him I was leaning towards a competitor's vehicle and told him the plus and minus for both vehicles. Damon handled the finance and explanation of warranty portion of the sale. he did a very good job even though it was late at night. I was really impressed with the interactive touch screen display on his desk. If you ever go in there check it out! I ultimately decided to purchase this vehicle for several reasons; 1. I got a great deal-0% financing, a great price and a very fair price for my trade in. 2. The environment was relaxed and friendly at all times with no pressure. 3. The Dealers for the competing vehicle indicated they didn't have to deal because their product was in short supply. 3. Rusty's diligent efforts throughout the sale process he was really great at thoroughly guiding us thru the process of explaining how to operate the MANY features of this vehicle at 11 PM at night. 4. Finally Sonny really closed the deal he told me most deals are closed without him getting involved. He said what would happen if the deal made it to him and when it got to him he came was upfront and honest but made a fair offer that I accepted. Sonny mentioned that the dealership has several Customer appreciation days per year something many dealers don' do. We look forward to participating. Great dealership nice experience. More

"A blessing sent from above" My Husband and I were looking to purchase a car. We met Rusty Wilson who stayed past business hours while we discussed our options between two cars. My Husband and I were looking to purchase a car. We met Rusty Wilson who stayed past business hours while we discussed our options between two cars. He gave his honest opinion. After test driving the Mazda cx-5, we did not feel pressured into making a decision to purchase either car. We left without purchasing a car because we wanted to be sure in our decision making. We returned a month later to purchase the cx-5. Rusty was phenomenal, patient and very kind. I am enjoying my Mazda cx-5. He was the answer to our prayers. More