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Germain Mazda of Columbus

Columbus , OH

4.8
502 Reviews

4330 Morse Road

Columbus , OH

43230

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Showing 502 reviews

November 22, 2013

We are extremely happy with our service with Rusty Wilson. He was extremely knowledgable and patient in walking us through the car buying process. We did not feel rushed or pressured into purchasing More

by fiveprcntr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Wilson
Nov 22, 2013 -

Germain Mazda of Columbus responded

Thank you for letting us know that you enjoyed your experience with Rusty. We really appreciate your feedback!

November 22, 2013

Damon went well beyond expected. The dealership offered me a free donor vehicle for a week until my vehicle arrived. The current car that I had blew a head gasket and was not work repairing. More

by nachos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Sonny Sosniak
Nov 22, 2013 -

Germain Mazda of Columbus responded

We are glad that we could help turn a bad situation into a great one. Thank you for taking the time to leave Damon and Sonny a review. We really appreciate it!

November 21, 2013

Rusty Wilson made the car buying experience as seamless as possible. I was dreading shopping for a car but Rusty listened and found me the exact car I was looking for in my price range! I appreciated the t More

by EJohnson44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Wilson
Nov 22, 2013 -

Germain Mazda of Columbus responded

Thank you for taking the time to recognize Rusty. We are very lucky to have him on our team and are so glad that he found the perfect car for you!

November 21, 2013

Damon made the shopping simple by answering a lot of questions on the phone and recommending the Build Your Own on the website. He was always professional and friendly and I will be happy to recommend More

by thePeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage, Sonny Sosniak
Nov 22, 2013 -

Germain Mazda of Columbus responded

We are so glad that Damon made your new Mazda purchase simple. Thank you for taking the time to recognize Damon and Sonny. We really appreciate your recommendations! Enjoy!

November 21, 2013

I had a very good experience at Germain Mazda when I purchased my new vehicle. Everyone I worked with was friendly, knowledgeable and able to answer all of my questions. More

by whitmcmu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage
Nov 22, 2013 -

Germain Mazda of Columbus responded

Thank you for your review! We hope you are loving your new Mazda!

November 21, 2013

Germain Mazda was very attentive to our needs. I would recommend this dealership to our friends. We bought the CX5 All WD because of the "blind spot" feature. We were interested in Honda and Subaru but ch More

by debmomosu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Germain, Damon Shorterage
Nov 22, 2013 -

Germain Mazda of Columbus responded

We are happy that your research brought you to Germain Mazda. Thank you for sharing! Let us know if there is anything else we can do for you!

November 21, 2013

Experience was fine. Problems occurred with the fog lights not working on the 2014 Mazda CX5 we were purchasing. This issue was resolved. Extended delay occurred to meet with the finance manager to pur More

by jae262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nilsen, Terry Johnson
Nov 22, 2013 -

Germain Mazda of Columbus responded

We truly appreciate your business and your feedback. We sincerely apologize for causing you to miss your appointment. Our team will work to make the finance process more streamlined, without skipping any important steps. We are always looking to improve operations at our dealership, so thank you for bringing these issues to our attention. We look forward to serving you in the future.

November 20, 2013

I was in the market for a new vehicle because of a horrific accident that totalled my 4 month old Mazda 3 Hatchback. I had been looking for a Mazda CX5 for several weeks to meet my needs. I was able t More

by shotcoach1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage
Nov 20, 2013 -

Germain Mazda of Columbus responded

Thank you for letting us know that you enjoyed your experience with Damon, Tim and Jeremy. We are glad that we could get you into a new CX-5 that met your needs. We really appreciate your recommendations. It is the very best thing you could do for us! Enjoy your new Mazda!

November 20, 2013

Sales consultant does not put pressure on potential customer and provide excellent information on warranty, limitation, service, etc.. Let potential customer to decide on price offer before negotiation More

by yamcheung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Shorterage
Nov 22, 2013 -

Germain Mazda of Columbus responded

Thank you for taking a moment to review us. We appreciate it!

November 19, 2013

Wonderful experience buying my 2012 Mazda CX9. Rusty was amazing in taking care of my needs and making sure my car had everything I needed. Rusty and Sonny made our car buying process painless. Thanks aga More

by Lilia1908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Wilson, Sonny Sosniak
Nov 19, 2013 -

Germain Mazda of Columbus responded

We are so happy to hear that Rusty and Sonny made your experience wonderful. We know that you will continue to love your CX-9! Congratulations!

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