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Germain Mazda of Columbus
Columbus , OH
513 Reviews
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Showing 513 reviews
October 14, 2012
I searched for months online trying to find that dealership that had what I wanted because I was worried about all those horror stories you hear about "bully" and "pushy" salesman. I wanted to go in dealership that had what I wanted because I was worried about all those horror stories you hear about "bully" and "pushy" salesman. I wanted to go in and talk them into the best offer for me. When I found Germain Mazda I didn't expect the service they offered, I was completely blown away like I was a friend. Tim and Sonny worked with me and my budget to get the best monthly payment that was right for me. More
by jmoebs
Employees Worked With
Tim Nilsen, Rusty Wilson, Sonny Sosniak
October 13, 2012
What distinguishes Germain Mazda compared to its peers within a two mile radius is a single precious quality we should all hold dear; honor. Germain Mazda is an honorable dealership in its interaction to within a two mile radius is a single precious quality we should all hold dear; honor. Germain Mazda is an honorable dealership in its interaction to the general public that refuses to take advantage of the customer. Please don't get confused courtesy with honor. A thief can smile in your face and be courteous. A dealership that exemplifies honor is a dealership whose core is genuine and driven to to do right by the customer, that was my experience. The way that translates to you and I; no bait and switch tactics, no steering you into what you don't want, no sales person trying to convince the customer doesn't know what they are talking about after figuring out what is best for the family situation. Another way to look at it is to ask yourself the question, if you sent your daughter or mother to Germain Mazda alone to purchase a vehicle, how would they fare? I can answer in the affirmative from first hand experience I would trust this team with my mother or sister. They would fare exceptionally well because they get it, these people hold themselves accountable. This type of positive reinforcement underscores the honorable process you can expect in purchasing a Mazda vehicle. In my opinion, this type of dealership deserves your best consideration in purchasing a vehicle because the caliber of professionals assembled under one roof are rare in my buying experiences from six different dealerships over a 30 year period of time. No one has told me this, but it seems to me Germain Mazda has such good chemistry as a team they very well may be hand picked from the best of the best. When you find a dealership with these qualities, best to patronize the dealership and integrate the products and services into the family. Its all about the people. We all know plenty of dealerships have interesting product but the employees could care less. Who wants to pursue an interesting product but the people who work with you for remedy at the dealership are questionable? My point here is that people make up the experience to the buying public. Germain has managed to assemble a talented team of professionals aligned with great product that translates into the best and highest traditions of becoming a car owner. Germain Mazda gives good reason adding to sound judgement it makes all the sense in the world to patronize this particular dealership for generations. It is for these reasons why you owe it to yourself to purchase a vehicle from Germain Mazda. Love, A Happy 2012 Mazda 3 owner More
by Hensley
Employees Worked With
Damon Shorterage, Mike Worthington, Kyle Barger, Sonny Sosniak
September 30, 2012
Rusty was friendly and very helpful. I would highly recommend that any prospective buyers work with him. We are very satisfied with our experience at Germain Mazda. recommend that any prospective buyers work with him. We are very satisfied with our experience at Germain Mazda. More
by julianaserafim
Employees Worked With
Rusty Wilson
September 29, 2012
Wow, I had a less than desirable experience at another Wow, I had a less than desirable experience at another dealer, so I was not looking forward to more car shopping. I emailed 4 of the dealers for new Wow, I had a less than desirable experience at another dealer, so I was not looking forward to more car shopping. I emailed 4 of the dealers for new mazdas in columbus, only 2 dealers responded with a quote on my new mazda in red. I did not have a good experience with the used department for the other dealership, so I decided to check out Germain. Tim, the Sales manager was very understanding of my need for no bull, and Lew was informative, and non pushy. Both gentlemen were wonderful to deal with, not stressful at all. After a test drive in the model (the color I wanted was not at the dealership) I decided the car was perfect for my needs. Tim worked to find me a red Mazda 5 and Lew or Tim (not sure which one) arranged for me to have my car the next day. The Finance manager was fabulous, non pushy, informative and everyone was wonderful at the dealership. I wish I could afford to buy a car at the dealership every week because the experience was so pleasant. The only reason I gave a 4 on price was that I don't agree with a 250 doc fee which is customary to charge by all of the dealers. I would have had to pay that fee no matter the dealer, but I certainly think it is a fee that is a bit to much. More
by colorful1
Employees Worked With
Tim, Mike Worthington, Sonny Sosniak
September 17, 2012
Rusty was a great salesman. He didn't pressure us at all and walked us through the car buying process painlessly. He made us feel comfortable and was very polite and helpful. I would highly recommend that a and walked us through the car buying process painlessly. He made us feel comfortable and was very polite and helpful. I would highly recommend that any prospective buyers work with Rusty. We were very satisfied with our experience at Germain Mazda. More
by aaron.woodrum
Employees Worked With
Rusty Wilson, Sonny Sosniak
September 01, 2012
I received a fair deal on a car that exactly as advertised on their internet site. The salesman was very friendly and helpful. The financing was straight forward and informational. advertised on their internet site. The salesman was very friendly and helpful. The financing was straight forward and informational. More
by tphilipp20
Employees Worked With
Rusty Wilson, Sonny Sosniak
June 27, 2012
I was all out of hope at finding the vehicle I needed for the money I had. Being a young professional appearance (unfortunately) has a lot to do with my success. Damon and the managers at Germain Mazda of Co the money I had. Being a young professional appearance (unfortunately) has a lot to do with my success. Damon and the managers at Germain Mazda of Columbus made my dream become a reality. The service I received was far superior to any other dealer encounter I have ever dealt with (including the fact that they took me serious despite the fact that I'm a young female). They were interested in my business and excited to help me succeed! I purchased the perfect vehicle for a great price! I HIGHLY recommend GERMAIN MAZDA of Columbus for any of your Mazda needs! Tell Damon I said thanks, again! More
by jessiebehnke
Employees Worked With
Damon Shorterage
May 16, 2012
If they treat you as well as they treated me, you will be VERY pleased. The few minor issues I had were dealt with in a professional manner, and they went above and beyond to be sure I was satisfied. Highly VERY pleased. The few minor issues I had were dealt with in a professional manner, and they went above and beyond to be sure I was satisfied. Highly recommended based on my experience with them. More
by theresasteve
Employees Worked With
Damon, Sonny, Paul
May 15, 2012
The absolute best buying experience I have ever had. I purchased a 2008 Malibu 2LT. Great selection of new and used vehicles on the lot, with something in just about everyone's price range. I worked in purchased a 2008 Malibu 2LT. Great selection of new and used vehicles on the lot, with something in just about everyone's price range. I worked in the car business for 5 years, during which time I worked service and sales. Car Salesman have had a bad rap for a long time, and while I have seen more then my share of pushy, sleazy xxxxxxx sales people, it was oh so refreshing to have a genuine caring and welcome feeling that Germain Mazda afforded my family. Would I recommend Germain Mazda to friends and Family? Absolutely!!! More
by cbutler1015
Employees Worked With
Stephanie Prince, Paul G., Sonny
April 30, 2012
Everyone was very polite, professional, courteous and patient. I appreciated the time they all took to ensure my complete understanding of the purchase of my new vehicle. It was definitely after hours on patient. I appreciated the time they all took to ensure my complete understanding of the purchase of my new vehicle. It was definitely after hours on a Saturday and I knew everyone wanted to get home to their families, but they didn't rush me in the least. It was an absolute pleasure meeting everyone and doing business with them. I will always refer family and friends to this Germain Mazda. After leaving the dealership in my new car, I felt as though I was a valued customer. I love my new car. This is my second Mazda and I truly am grateful for how I was treated. Everyone was speedy, friendly, knowledgable and went above and beyond for me that night. Thank you! More
by maraki606
Employees Worked With
Damon Shorterage, Tim Nielson, Sunny
