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Germain Nissan of Columbus

Columbus, OH

4.8
442 Reviews

4300 Morse Rd.

Columbus, OH

43230

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Showing 442 reviews

August 02, 2025

Nice, helpful and courteous people. Great, spacious and comfortable waiting room. My car was washed. More

by enriveramass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very nice and courteous.
July 29, 2025

Germaine’s service center is fantastic, I always have a great experience having our vehicles taken care of by them. Superior service techs and procedures. More

by Hunter7807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg West
Jul 30, 2025 -

Germain Nissan of Columbus responded

Thank you for being a loyal customer! Our team is always happy to help at Germain Nissan. Safe travels!

June 27, 2025

This is the third car we’ve had from Germain Nissan and we have always been happy with the sales and service departments. It’s been easy to schedule service appointments and the staff had always been plea More

by lytraveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t see sales or finance this time.
Jun 30, 2025 -

Germain Nissan of Columbus responded

We're delighted to hear that you've had consistently positive experiences with both our sales and service teams at Germain Nissan! It's great to know scheduling has been easy, and the staff accommodating. We appreciate your continued trust in us for your automotive needs!

June 24, 2025

Wonderful staff, fast and quick. Very efficient and pleasant environment. Cashier is beyond nice thankyou! More

by RSUSI120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
Jun 24, 2025 -

Germain Nissan of Columbus responded

Thank you for the fantastic feedback! We're glad to hear that our Germain Nissan team provided a pleasant and efficient experience. We appreciate your kind words about our staff, especially the cashier!

May 22, 2025

Clean - and friendly—- with a well lit seating area . They - staff , so friendly an d kept me informed when work was over. More

by NissanJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
May 22, 2025 -

Germain Nissan of Columbus responded

We're delighted to hear that you enjoyed the clean and friendly atmosphere at Germain Nissan, John. Our team takes pride in keeping our customers informed, and we're glad it made a positive impact on your visit!

April 18, 2025

Pleasant staff and knowledgeable in what they do. I don’t remember anyone named Charles unless he performed the work. I dealt with Greg in the service department who was great. I was kept informed ab More

by mthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in Service was great!
Apr 19, 2025 -

Germain Nissan of Columbus responded

We're delighted to hear that Greg and the team at Germain Nissan provided you with excellent service. Thank you for recommending us! If there's anything else we can do for you, just let us know.

April 17, 2025

The people there were very nice. .also were interested in my concerns and willing to help More

by Fireflies
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Apr 17, 2025 -

Germain Nissan of Columbus responded

Thanks so much for the 4-star review of Germain Nissan!

March 23, 2025

I’ve always had really good service at Germain Nissan. Charles does a great job! More

by btalpas2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles in Service Dept.
Mar 24, 2025 -

Germain Nissan of Columbus responded

It means so much to us to see your review! Thanks from Charles and the team at Germain Nissan.

February 26, 2025

My service manager Max was excellent! Very knowledgeable. But the dealership is another story. They recommended air filters: they just replaced in November. They replaced my front brakes More

by Vlryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max
Feb 27, 2025 -

Germain Nissan of Columbus responded

Vlryan, thank you for sharing your experience. It's great to hear that Max provided excellent service, but I'm sorry about the issues with the air filters and dust cover. We appreciate your feedback on our diagnostic system and will review this internally to improve future visits. If you'd like further assistance or have any questions, please feel free to reach out. Thank you, Chelsea Ratliff - Service Manager - 614-383-4321

February 04, 2025

The dealership is fine! The people are great, they provide good easy to understand info regarding your car and are thorough with their work More

by morrisdevon22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max- great guy
Feb 05, 2025 -

Germain Nissan of Columbus responded

We're delighted to hear that you had a positive experience with our team at Germain Nissan. Thank you for the kind words and support!

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