Germain Nissan of Columbus

Used car purchase after a lifetime of leasing I've worked with Alan for ~6 years, leasing two Altimas back-to-back, and always had a good experience. Upon the impending end of my latest lease, we I've worked with Alan for ~6 years, leasing two Altimas back-to-back, and always had a good experience. Upon the impending end of my latest lease, we were considering buying it out or purchasing a used car. Alan showed us a wide range of options and advised the best course, and then gently showed us options with additional features, including a lonely Infinity sitting on the lot. Lured in by the power, features and quality, we made the purchase. One of the most impressive things was Alan, Chad and LaDonshay were able to get all the paperwork wrapped up in <1 hour so we could get out of there for a family event. They were clearly hustling, and the effort was appreciated. I've always had a good experience at Germain Nissan and would suggest both the dealership and the staff to anyone looking for a new or used car. More

Way better than expected Haven't bought a car in about 14 years so I was a little leary about the prospect of going to a dealership...Did my research online for about 5 months Haven't bought a car in about 14 years so I was a little leary about the prospect of going to a dealership...Did my research online for about 5 months, narrowed down the type of car I wanted and waited. What appeared to be the perfect match for what I wanted arrived at Germain Nissan and I watched it on Car Gurus for a while until finally making contact online. I was promptly called by Steve to see if I wanted to set up a test drive and to check it out, so I did on the following Monday......Everyone at the dealership was pleasant when I arrived and as I was early, I met with Steve a few minutes later...We sat and talked for a while, took a test drive and then talked some more....I decided I was interested, there was no pressure, and we went from there....After ironing out all the particulars, I met with Adam in the finance department and did some easy paperwork....Both Steve and Adam were very friendly and professional, and the car buying experience was much smoother than I had anticipated....I left and came back the next day to pick up the car because I had my other car to drive home that day, and when I arrived the car was spotless and ready to go......Thanks Steve and Adam for making it a painless experience. More

Satisfaction Guaranteed! My Salesperson Mike Banton ~no relation to BUJU.. ;-) ~ was amazing! I walked out with the car I wanted and 100% satisfied. I want to also mention h My Salesperson Mike Banton ~no relation to BUJU.. ;-) ~ was amazing! I walked out with the car I wanted and 100% satisfied. I want to also mention how impressed I was with the teamwork shown to move my process along. I appreciated seeing teamwork at its best! Thanks so much!! More

Great job! My salesperson Charles was top notch! He put in a new car. He showed me options and I never felt like I was getting kicked in in the knee. My salesperson Charles was top notch! He put in a new car. He showed me options and I never felt like I was getting kicked in in the knee. More

Fantastic! Friendly, caring, outgoing. I wouldn't hesitate to recommend Charlie Gregory and the Germain Nissan dealership to anyone i know that's looming for a n Friendly, caring, outgoing. I wouldn't hesitate to recommend Charlie Gregory and the Germain Nissan dealership to anyone i know that's looming for a new car. More

Don - The Best Service Person I've Seen I brought my Murano into Germain for service and Don Shaw was the service representative who greeted me. Ever since that first greeting he has gone ab I brought my Murano into Germain for service and Don Shaw was the service representative who greeted me. Ever since that first greeting he has gone above and beyond what I would expect in helping me. If I would rate him on a scale of 1 to 10 I would have to give him a 10 across the board. He has been nothing but helpful and honest in dealing with me. When it comes time for me to purchase a new vehicle I will definitely be back to Germain because of the representation of the dealership I received through their Service King Don Shaw!! More

Number One in Customer Service I worked with Deezy Jackson, Robert Bailey and Phil, all three of these employees took the time to listen to what I was looking for in a car and toget I worked with Deezy Jackson, Robert Bailey and Phil, all three of these employees took the time to listen to what I was looking for in a car and together found the Nissan Altima that was right for me. A major part of providing customer service is listening to what the customer is looking for and find the right vehicle for them in their price range and not trying to have them purchase something out of their price range. These Germain Nissan employees are leaders when it comes to Customer Service. Thanks Germain, it was a pleasure purchasing my new Nissan Altima. More

Great buying experience I worked with Andy. He was very helpful and a joy to work with. They found the car I wanted at the price I wanted. I worked with Andy. He was very helpful and a joy to work with. They found the car I wanted at the price I wanted. More

No pressure, great price on a nearly-new car. Eric was really easygoing and not pushy. He didn't try to rush me into a decision and made sure I got a chance to look at all the cars I was intereste Eric was really easygoing and not pushy. He didn't try to rush me into a decision and made sure I got a chance to look at all the cars I was interested in. It felt like I was buying a car from a friend. He even shared the staff's Christmas cookies with us! I plan on shopping at Germain Nissan for my wife's car when she is ready to trade hers in. I've never had a NIssan before but I'm loving it. More

Alan Friedman's Service on Nissan Leaf was Outstanding! I've run Clean Fuels Ohio, a non-profit focused on advanced fuels and vehicle technologies for several years. The organization supports many alternati I've run Clean Fuels Ohio, a non-profit focused on advanced fuels and vehicle technologies for several years. The organization supports many alternatives including natural gas, propane, biofuels, electric vehicles, hybrids and more. For my own family we decided that the Nissan Leaf would be the best fit as an additional car. We got a great deal on a very nice 2013 Leaf with low mileage. I decided to shop several dealers so I could compare the quality of service, knowledge level of the sales rep, price, and selection - both new and used. Each of the dealers and salespeople were pleasant and all had Leafs in stock, but the best was Germain Nissan. Alan Friedman is the Leaf specialist at Nissan, and took that role seriously. He never applied any pressure but just gave honest, reliable information. I knew a lot about the Leaf already but learned more from Alan. He obviously had kept up with Nissan's information about the Leaf, but what impressed me most was his deep and nuanced knowledge base gained from ongoing interactions with many of Germain's Leaf customers. The specialists at the other dealerships did not match this knowledge base. Unfortunately, one sales representative gave information I knew to be false, based on my own knowledge of electric vehicles. I would encourage anyone in the market for any electric vehicle (not just the Leaf) to shop multiple dealers before deciding on a car, but if you are interested in the Leaf, be sure to visit Alan at Germain Nissan. Sam Spofforth, Executive Director Clean Fuels Ohio More