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Germain Subaru of Columbus

Columbus, OH

4.5
170 Reviews

1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 170 reviews

April 11, 2023

Very friendly service. Chad was very helpful and attentive. Service was also quick and fairly priced More

by gobucksgo21
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 19, 2023 -

Germain Subaru of Columbus responded

Thanks for the great review of Germain Subaru of Columbus. We are thrilled to hear that you are satisfied with our prices and quick service. Chad will appreciate the shoutout!

April 08, 2023

Emma was very thorough, helpful, and knowledgeable regarding the service I received. Germain Subaru scheduled my service quickly and efficiently. More

by trisha1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Apr 18, 2023 -

Germain Subaru of Columbus responded

Trisha, thank you for the review! We are thrilled to hear that Emma delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Subaru of Columbus!

April 07, 2023

Emma is always very helpful and communicative whenever my car needs service. She makes the process extremely efficient. More

by Bill N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Apr 18, 2023 -

Germain Subaru of Columbus responded

Bill, thank you for the review! We are so glad to hear that Emma delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Subaru of Columbus!

April 05, 2023

They have been taking care of my car for 5 years now. I have been completely satisfied with the servicing of my car and the process that they go through with me… Always courteous, always thorough and gr More

by jjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionysis Peterson
Apr 05, 2023 -

Germain Subaru of Columbus responded

When a customer says words like this, we know we're doing things right at Germain Subaru of Columbus! It's an honor to have earned your loyalty these past five years. Thank you for all your support — safe travels!

April 04, 2023

Sitting area was clean. Chad was very helpful and didn’t make me feel dumb about my service questions. More

by Soccershortie25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 05, 2023 -

Germain Subaru of Columbus responded

We are glad that Chad was able to assist you and answer any and all of your questions during your service visit! Thank you for choosing Germain Subaru of Columbus and for sharing your feedback! Drive safely until we see you again!

March 25, 2023

My experience has been very good so far. Nick was very thorough and knowledgeable. He did not try to upsale or change my mind when I knew what I was looking for. He helped me find what I was More

by eschmeitzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Conner and Kristina Ruh
Mar 27, 2023 -

Germain Subaru of Columbus responded

We are happy to hear from you, Erin! Thank you for choosing Germain Subaru of Columbus and for sharing your positive feedback about Nick and Kristina. Safe travels in your new vehicle!

March 05, 2023

I had a perfect experience - from initial contact through sales through finance and through service. More

by AndrewG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Steele
January 25, 2023

Tonight I purchased my second Subaru Forester. This time I fortunately purchased it from Germain Subaru. Best experience I've ever had at a closing of a car purchase. Lori Glick was an educator, More

by Ohio Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Glick
December 29, 2022

We did not purchase a Subaru this time BUT. .. This was the main Subaru dealership we worked with when deciding between a CR-V and a Forester. They had the best stock at the time and their hours More

by daltersorin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamal
December 12, 2022

Frist time buy a Subaru. Phil was very helper.nice ..He sit down told you all about the car,he stay help me get what I wanted.thank you from nick Betty. More

by richardsbetty18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil
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