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Germain Toyota of Columbus

Columbus, OH

4.7
2,783 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,783 reviews

August 30, 2019

Great Experience! Ken Dra’ was great to work with! No xx straight forward... no push to move into a vehicle with options we didn’t need. Quick-Efficiant-Honest More

by brejayhun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo, Ken Dra' Wade
Sep 04, 2019 -

Germain Toyota of Columbus responded

Here at Germain Toyota, we are committed to making sure our guests find exactly what they are looking for. We do this by providing you with all the information you need to make an informed buying decision. Best Regards, Rich Newsome General Manager

August 30, 2019

First Rate Ken'Dra quickly helped me through the ins and outs of the models and trim levels. He was very accommodating and even brought one to my office to inspe More

by dhughes911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Dra' Wade
Sep 04, 2019 -

Germain Toyota of Columbus responded

Ken Dra' is truly committed to ensuring your satisfaction. Thank you for choosing Germain Toyota of Columbus for your automotive needs and allowing Ken Dra' the opportunity to provide you a quality Germain experience. Best Regards, Rich Newsome General Manager

August 30, 2019

Laid back and honest. I appreciate Cody's honesty--He's no pressure, you like it.. awesome.. you don't.. let's find something that works.. if only dating were that easy. More

by Blahmcblah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Close
Sep 04, 2019 -

Germain Toyota of Columbus responded

Thank you for letting us know that Cody took great care of you. Best Regards, Rich Newsome General Manager

Sep 18, 2019 -

Blahmcblah responded

Update: The initial experience was good, but the follow-up has me frustrated--I've reached out a couple times and have given a week to get back to me about the "we owe" portion of the contract when I purchased the car (The portion the dealer agrees to, in terms of repair or additives, when the vehicle is purchased). I'm okay if you communicate with me about the length of time or saying it might be awhile--this is reasonable--when you say you'll get back to me a don't, I feel like I've been blown off.

August 30, 2019

First brand new car! John and Luke were excellent! They really worked hard to get me a great deal. They stayed working to almost 10:00 p.m. to get it done and is apprecia More

by CrystalMc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Eastwood, John Okoye
Sep 04, 2019 -

Germain Toyota of Columbus responded

Our team is thrilled to know that you are pleased with the deal John was able to secure for you. Our team is more than happy to work hard to ensure our guest's satisfaction. Best Regards, Rich Newsome General Manager

August 29, 2019

Work with pablo!! My experience today at toyota was very very good., Pablo was very nice and he helped me out. I'm happy and he is happy. Good guy. More

by Mrs Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Pabon
Sep 04, 2019 -

Germain Toyota of Columbus responded

Thank you for leaving Pablo this positive feedback and for your business. Enjoy the road in your new Toyota. Best Regards, Rich Newsome General Manager

August 28, 2019

Great one on one service Omar was great, made sure I knew all about the extras on my car. He took the time to show me how to use them. More

by Betsy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo
Aug 29, 2019 -

Germain Toyota of Columbus responded

We thank you for letting us know that Omar took great care of you. If you need anything further please do not hesitate to let us know. Best Regards, Rich Newsome General Manager

August 27, 2019

Amazing dealership, worked with me very well! I came in knowing what I wanted and they didn’t not attempt to change my mind. As a first time buyer they worked with me helping me understand on how More

by Austinfooce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanesha Dixon, Greg Coby
Aug 28, 2019 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota of Columbus for your first automotive purchase. Our team is devoted to providing you with all the information you need to make an informed buying decision that is right for you. Best Regards, Rich Newsome General Manager

August 26, 2019

My experience was rather quick, professional, and exciting! Josh is a fantastic sales rep! He helped me buy my new car! Josh greeted us right away as we walked into the Toyota dealership. He sat us down, had a More

by t89irocz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Serrano
Aug 26, 2019 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your recent automotive needs. Josh will be thrilled to know that you enjoyed working with him and that he provided the quality level of service you deserve. Best Regards, Rich Newsome General Manager

August 24, 2019

The right fit. We first called and got Righteous on the line on Monday. We couldn’t make it in until Friday, but throughout the week he kept in contact and provided More

by Beau43812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Righteous Bridges
Aug 24, 2019 -

Germain Toyota of Columbus responded

Thank you for taking the time to share your positive experience with Righteous. We know he enjoyed working with you and helping to find the perfect ride to meet your needs. Best Regards, Rich Newsome General Manager

August 24, 2019

Sales Our sales person was friendly, helpful. Very knowledgable. If he wasnt sure he would immediately go get the answer from a more experienced staff memb More

by Cbus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Pabon
Aug 26, 2019 -

Germain Toyota of Columbus responded

Thank you for taking the time to share your positive experience with Pablo. Our team works together to ensure our guest's complete satisfaction. Best Regards, Rich Newsome General Manager

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