Germain Toyota of Columbus

Terrible experience. I'll never go back. Just bought a used 4Runner and was looking for a dealer to service. Took it in for the airbag recall. Scheduling and service was as expected, until I Just bought a used 4Runner and was looking for a dealer to service. Took it in for the airbag recall. Scheduling and service was as expected, until I picked up my vehicle. The technician left my truck filthy. There were dark grimy smudges all over the dash and front window, as well as dirt ground into both driver and passenger entries. I had to scrub multiple times to get everything clean. Then come the barrage of emails wanting a review and to set up more appointments. I completed the review honestly and explained how dissatisfied I was with the service. I was immediately contacted by the Service Manager, Billy Blanton via phone call. He did apologize and asked me to call him to discuss. I returned the call an hour later and never heard back from him again. Very disappointing experience all the way around. More

A++ Experience AJ was extremely knowledgeable and a breeze to work with. My new Toyota Tacoma is a beauty, and unlike some places, it feels great to buy from people AJ was extremely knowledgeable and a breeze to work with. My new Toyota Tacoma is a beauty, and unlike some places, it feels great to buy from people who truly appreciate your business. Can’t recommend AJ and Germain enough. More

Excelente!!! Traded both my cars and got new ones in matter of hours.!!! Excellent service from Aj Casting and Tom Lombardo great working with those two. I recomme Traded both my cars and got new ones in matter of hours.!!! Excellent service from Aj Casting and Tom Lombardo great working with those two. I recommend AJ anytime someone is looking for a new Toyota More

Tanesha is the car goddess She is awesome We had been looking for a 2019 4Runner TRD and she came through for us ,I’m glad I came to Germain and she was there to help. She’s very professional We had been looking for a 2019 4Runner TRD and she came through for us ,I’m glad I came to Germain and she was there to help. She’s very professional and knowledgeable and we got some serious discounts ,we were done in 3 hours / no dreaded wait. Demetrius who handled the finance is a great guy ,very informative and made us feel right at home. Germain also provides free oil changes and offers the best warranty in the business . We are “LIFERS” now to Germain / I won’t go anywhere else in this life !! YOU ROCK ! More

Great experience! From the moment I walked in to Germain, I felt comfortable. I felt comfortable because Ken Dra is a great salesman. He's a great salesman because he's From the moment I walked in to Germain, I felt comfortable. I felt comfortable because Ken Dra is a great salesman. He's a great salesman because he's a great guy. Shopping for a car can be a stressful experience. Ken Dra and the team at Germain took that stress away almost instantly. The car I was interested in, Ken Dra let me take home for the night. Maybe that's a normal occurrence at dealerships now, but man, what a great test drive. I went with the RAV4 and wifey and I love it. If you're in the market for a new vehicle, do yourself a favor and stop by and see Ken Dra and the folks at Germain. You won't be disappointed! More

Buying experience If you’re looking for a buying experience that is low pressure and someone who is interested in helping you make an informed decision about a new vehi If you’re looking for a buying experience that is low pressure and someone who is interested in helping you make an informed decision about a new vehicle. Don’t hesitate to ask for Ty. Also, Heather in the finance department was extremely friendly and efficient. More

Great people to work with! AJ and Demetrius were great to work with! They were sensitive to my needs and provided me with the best deal that fit within my budget. They were thou AJ and Demetrius were great to work with! They were sensitive to my needs and provided me with the best deal that fit within my budget. They were thoughtful and friendly and went beyond what normal car dealerships would do. I would recommend them to anyone looking to get a new car. More

Extremely good service & people! Germaine Toyota is the definition of a great car dealership. Tyrique was as personable as they come and he took the time to help me purchase a brand n Germaine Toyota is the definition of a great car dealership. Tyrique was as personable as they come and he took the time to help me purchase a brand new tundra with all the bells and whistles at a price you can not turn down. Highly recommend Germaine and will go back for any future vehicles! More

Smooth and professional Great new car shopping experience. My sales rep AJ showed me the car and was quick to provide any information I asked for. I was able to get a good p Great new car shopping experience. My sales rep AJ showed me the car and was quick to provide any information I asked for. I was able to get a good price with no hassle. I drove away happy; what more is there to say? More

Excellent Ty made himself easily available from the very start and made sure to keep in touch. He followed through on all his promises and made sure I was happy Ty made himself easily available from the very start and made sure to keep in touch. He followed through on all his promises and made sure I was happy and satisfied with my purchase. His stories and life experiences outside of the dealership are an added bonus! More