Germain Toyota of Columbus

Salesman with excellent customer service skills We were in the market for a used minivan after our last one was totalled in an accident. We saw a can in our price range liated online and called the We were in the market for a used minivan after our last one was totalled in an accident. We saw a can in our price range liated online and called the dealership to set up an apointment. Cody was our salesman and he was very helpful, professional, and friendly. He also was courteous in his manner, as he did not push the sale on us or try to get us to consider vehicles outsode of our price range. He made sure that a piece of missing trim was promptly ordered and ensured that the body shop staff knew I was coming in to have it installed even though he was off when I was able to go back in. All of the staff except the business manager in the finance department (I don't remember his name) were very courteous. The business manager acted very put out that I didn't purchase additional dealership warranties for the vehicle. Otherwise, I would have given the dealership 5 stars. Cody for sure gets 5 stars though! More

Great service Service was prompt and no wait since I was given a car to use while my car was worked on. Friendly helpful and makes me feel glad I chose Toyota Service was prompt and no wait since I was given a car to use while my car was worked on. Friendly helpful and makes me feel glad I chose Toyota More

New Camary First time buying a new car. Worked with Ty directly. He couldn't be more professional and courteous. He was beyond knowledgeable. He was very persona First time buying a new car. Worked with Ty directly. He couldn't be more professional and courteous. He was beyond knowledgeable. He was very personable and related to both my wife and I on a very personal level. By far the best overall salesman I have had the honor of dealing with. I would recommend this gentleman for a raise as he is what every salesman should emulate. Germain is lucky to have such an outstanding asset on their team. More

Great! Omar made the experience comfortable and painless. We will definitely be back when we purchase our next car. Asher was informative and polite. Could Omar made the experience comfortable and painless. We will definitely be back when we purchase our next car. Asher was informative and polite. Could ask for a better guy! More

Very helpful I was very happy the way they treat me especially Khalin Moore. He was very friendly and helpful to me. He resolved my problem with key even after I was very happy the way they treat me especially Khalin Moore. He was very friendly and helpful to me. He resolved my problem with key even after 5 months of purchased. More

Courteous, reasonable, and fun This was my first time buying a new car and the personnel involved all made this experience not only easy but fun, they were incredibly courteous and This was my first time buying a new car and the personnel involved all made this experience not only easy but fun, they were incredibly courteous and were willing to go the extra mile to put me in the car i wanted to be in. More

Knowledgeable, good listener, helpful AJ took the time to explain the financing options, deals average, car features and setting up computer options such as the garage door opener and the AJ took the time to explain the financing options, deals average, car features and setting up computer options such as the garage door opener and the I phone remote to name a few. I needed a car after my car finally needed additional repairs costing a down payment for a new car. AJ put my mind at ease regarding every aspect of the sale. it was a good experience!!! More

Cody rocks! This was my Friday time buying a car by myself, no input from anyone, so I was nervous! Cody immediately was friendly so all intimidation went away. H This was my Friday time buying a car by myself, no input from anyone, so I was nervous! Cody immediately was friendly so all intimidation went away. He pulled it all the stops to make it a successful and comfortable car buying experience! I didn’t feel like he was selling, rather he was just having conversation and “holding my hand” through the process if you will! Not only would I recommend him for any car buyer, but especially someone who has never done it before! Thanks Cody!!!!! More

Great experience. Very knowledgeable and detailed. Personable and I felt comfortable in making my choice with no uncertain feelings. Felt like he took good care of us. Very knowledgeable and detailed. Personable and I felt comfortable in making my choice with no uncertain feelings. Felt like he took good care of us. Thanks Omar. More

Smooth transaction - Omar was great to work with - loved the detail and extra effort he put in to make sure everything was great. Would highly recommend Omar and Germain Omar was great to work with - loved the detail and extra effort he put in to make sure everything was great. Would highly recommend Omar and Germain Toyota. More