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Germain Toyota of Columbus

Columbus, OH

4.7
2,783 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,783 reviews

June 08, 2019

Excellent customer service! The lease on my 2016 Corolla was ending and Ben introduced me to a fantastic 2019 Camry! I was looking to upgrade and he made my experience enjoyable More

by DNice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Travis, Tom Lombardo, Luke Eastwood, Benjamin Tubbs, Tyrique Smalls
Jun 10, 2019 -

Germain Toyota of Columbus responded

We thank you for taking the time to leave Ben this awesome review. Your complete satisfaction is our ultimate goal and we know you are going to love the road in your new Camry. Best Regards, Rich Newsome General Manager

June 04, 2019

Summary of Experience Great dealership, the employees were professional. The quality of service, service team and location are the the reasons why we chose your dealership More

by JimiLee49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gregory
Jun 05, 2019 -

Germain Toyota of Columbus responded

Thank you so very much for your business and the positive feedback about our team. It's a pleasure working with such a wonderful group that is dedicated to customer satisfaction. See you next time. Best Regards, Rich Newsome General Manager

June 04, 2019

Great at her job It’s hard to find someone who works to get you want without the hard sell. She proves that personality and respect make sales. Will buy from her again More

by Tangle1260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
Jun 05, 2019 -

Germain Toyota of Columbus responded

Tanesha is truly committed to providing the ultimate guest experience. Thank you for leaving her this wonderful review. Best Regards, Rich Newsome General Manager

June 04, 2019

Getting new(used) car Traded in my Camry for something newer. Ben Tubbs was fantastic and did everything he could to make sure i walked out satisfied. And i did. More

by Dom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Eastwood, Benjamin Tubbs
Jun 05, 2019 -

Germain Toyota of Columbus responded

We thank you for your kind words and business. Best Regards, Rich Newsome General Manager

June 04, 2019

Leasing a 2019 Toyota Rav4 Was a Breeze Omar Jackson made my first "adulting" decision as a post-grad a breeze as he did everything he could to make me as comfortable and informed throughout More

by CourtneyRose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Jun 05, 2019 -

Germain Toyota of Columbus responded

Congratulations on your recent graduation. We truly appreciate you allowing Omar and our team the honor of assisting you with the purchase of your new RAV4. We know you will enjoy the ownership of your new Toyota. Best Regards, Rich Newsome General Manager

June 02, 2019

Would have bought my Toyota at Tansky if it wasn’t for Ben Only stopped by to browse because I was intent on buying at Tansky because of their customer service. Benjamin’s customer services changed my mind More

by Budman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Tubbs
Jun 03, 2019 -

Germain Toyota of Columbus responded

Thank you for allowing Benjamin and our team the opportunity to provide you with a quality Germain experience. Best Regards, Rich Newsome General Manager

May 31, 2019

Omar is the BEST!! I have been to several dealerships, and purchased several cars over many years....but I can honestly say I’ve never had a more enjoyable experience th More

by SDobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson
Jun 03, 2019 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your recent automotive needs. Our team is committed to providing a quality experience at every touch point. Enjoy the road in your new Toyota. Best Regards, Rich Newsome General Manager

May 31, 2019

2019 Camry I bumped into AJ by chance on the lot. I probably would not have bought a car that day if not for him. Gave me exactly what I asked for and no games o More

by MrB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2019 -

Germain Toyota of Columbus responded

Your complete satisfaction is our ultimate goal. We are thrilled you enjoyed working with AJ and allowed him to provide you with a positive car buying experience. Best Regards, Rich Newsome General Manager

May 30, 2019

A Great Experience Overall Jason was very great to work with. I was specifically interested in a used RAV4 and he was able to answer any questions I had and address the few conc More

by zgray54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gregory, Kaleb Murray
Jun 03, 2019 -

Germain Toyota of Columbus responded

We thank you for your business and positive feedback. Best Regards, Rich Newsome General Manager

May 29, 2019

He is the bomb dot com I came to Germain Toyota in a frenzy because my previous car died on me, and immediately coming to the dealership Omar came up and helped me without a More

by amandap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Jun 03, 2019 -

Germain Toyota of Columbus responded

We truly value your business and appreciate the kind recommendation for Omar. He is truly focused on providing our guests with a quality experience. Best Regards, Rich Newsome General Manager

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