Back

Germain Toyota of Columbus

Columbus, OH

4.6
2,771 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Contact Dealership

5711 Scarborough Blvd

Columbus, OH

43232

Directions

By Type

Showing 2,771 reviews

February 26, 2019

Basic maintenance I love my Toyota care everyone is always so nice and helpful. I appreciate all the hard work they do. I highly recommend checking them out. You wont b More

by KRISTINDIDYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Billy Blanton, Nick Eckard
Feb 27, 2019 -

Germain Toyota of Columbus responded

Thank you for sharing about your service visit and for the kind recommendation. Best Regards, Rich Newsome General Manager

February 26, 2019

25,000 Mile Service Great service as usual! It was less than an hour wait this visit. The service department is always friendly and the dealership is always clean. More

by Phjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Germain Toyota of Columbus responded

Your kind words and 5-star rating are greatly appreciated as is your business. Best Regards, Rich Newsome General Manager

February 26, 2019

Great service , high price. Quality is more important though. I would visit again because of the certified Toyota technicians. The waiting area is comfortable. I al More

by MEELA1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hope Liszt, Tracy Goleman, Billy Blanton, Janet Kauer, Chuck Hessel, Nick Eckard, Aaron Leichner, Lisa Marasek
Feb 27, 2019 -

Germain Toyota of Columbus responded

We thank you for highlighting our certified Toyota technicians that take great care in servicing your vehicles. Best Regards, Rich Newsome General Manager

February 26, 2019

Good representative, Good work. Your body shop representative (Chris) was excellent in keeping me posted on work progress. Paint and body work is excellent. The van was hit at the More

by CHUCKN8CV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Germain Toyota of Columbus responded

Thank you for letting us know that Chris provided you with the quality service you deserve. Please let us know of any issues you may have. Best Regards, Rich Newsome General Manager

February 26, 2019

Great customer experience I love being treated like family and this location goes above and beyond to provide great customer service. My family has purchased several vehicles More

by olenge21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Germain Toyota of Columbus responded

Our team here at Germain thanks you for your continued business and trust in our dealership. We are overjoyed to know that you do feel like part of the family as that is our goal. Best Regards, Rich Newsome General Manager

February 26, 2019

That service writer was GREAT The guy knew all about my car. He knew the in and out of it. I could have asked for a more knowledgeable individual. Teresa the lane manager also did More

by CHUCKHESSEL88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Blanton, Chuck Hessel
Feb 27, 2019 -

Germain Toyota of Columbus responded

Our staff is dedicated to working as a team to ensure the complete satisfaction of our guests. We appreciate the positive feedback. Best Regards, Rich Newsome General Manager

February 26, 2019

Oil change The service was excellent and convenient and price was great and will be back for the next service in about 6 months, keep up the good work More

by PACKMAN1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Marasek
Feb 27, 2019 -

Germain Toyota of Columbus responded

Thank you for the kind words about your experience. See you in about 6 months. Best Regards, Rich Newsome General Manager

February 25, 2019

Outstanding Experience My son and I were in the market for his first new vehicle, with the help from Omar Jackson and D'lacy Stith they were able to make it happen for him. More

by Tom S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson, D'Lacy Stith, Chuck Hessel
Feb 25, 2019 -

Germain Toyota of Columbus responded

We are honored that you allowed us the opportunity to assist your son with his first car purchase. Our team is happy to know that Omar and D'Lacy provided you with a quality experience. Best Regards, Rich Newsome General Manager

February 24, 2019

Excellent Experience My wife and I started looking for a Slightly Used Tacoma. We were looking on the Germain site and ran across a perfect fit. We immediately left home More

by K3cd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Close
Feb 25, 2019 -

Germain Toyota of Columbus responded

Thank you for your continued business and loyalty to both Germain and Toyota. We are happy to know that Cody provided you with the quality experience our team is committed to delivering. Enjoy your new to you Tacoma and your 5th Toyota. Best Regards, Rich Newsome General Manager

February 22, 2019

Perfect Fit In town for the day and needed service maintenance on my Rav 4. Called them between doctor appointments and they got me scheduled.. I was in and out More

by Carol C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.Berner. Technician, Tracy Goleman, Billy Blanton
Feb 25, 2019 -

Germain Toyota of Columbus responded

We truly appreciate your business and were happy to have been able to assist you and meet your expectations. See you next visit. Best Regards, Rich Newsome General Manager

...
157
...