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Germain Toyota of Columbus
Columbus, OH
2,796 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,796 reviews
February 26, 2019
Horrible Well first of all, your guy looked at the mileage on my 2008 4Runner and told me that I needed to change my Brake Fluid, Power Steering Fluid and my C Well first of all, your guy looked at the mileage on my 2008 4Runner and told me that I needed to change my Brake Fluid, Power Steering Fluid and my Coolant without even looking under the hood. He told me that all of those actions were $120 a piece! I was getting an oil change and tire rotation which took 90 minutes plus. Then I saw my car was done and I sat in the waiting room for another 20 minutes while they are writing up a $2200 estimate which stated that I needed upper controller arms on both sides at $750 a piece. I think that I will get a 2nd opinion especially when you quote me $360 to change fluids before you even take the vehicle to the garage and open the hood. I will see what my mechanic says. Can you say 6 on your side? More
by GTAZZ57
Verified CustomerEmployees Worked With
n/a
February 26, 2019
Awesome customer service! I have always had a great experience when buying or servicing at Germain. The staff are friendly and I am out of there in a short time. I have always had a great experience when buying or servicing at Germain. The staff are friendly and I am out of there in a short time. More
by RSAMEN
Employees Worked With
McKenzie McGuire
February 26, 2019
Corolla 2008 low mileage. The are honest and upfront with my repairs. I believe Tracy is the one who helps me. She’s always so nice. I do need to come back in my breaks are The are honest and upfront with my repairs. I believe Tracy is the one who helps me. She’s always so nice. I do need to come back in my breaks are still squeaking but other than than I’m very satisfied More
by LADLYNN22
Employees Worked With
Tracy Goleman
February 26, 2019
Reasonable price . We scheduled and were in and out as expected. We had coupons that helped and we liked that. Will be back for future service. . We scheduled and were in and out as expected. We had coupons that helped and we liked that. Will be back for future service. More
by Fbuicgk
Employees Worked With
February 26, 2019
They are great and authentic I love the place clean place. affordable oil change .They check you car for any issue when doing oil change.oil change under 50 dorllars I love the place clean place. affordable oil change .They check you car for any issue when doing oil change.oil change under 50 dorllars More
by danieloduro01@hotmail.com
Employees Worked With
Ben Dori
February 26, 2019
Great service, personal professional Great service, very professional, courteous and very handy. Communicate well and engage with customer. Cody Close is a great ambassador of the Germa Great service, very professional, courteous and very handy. Communicate well and engage with customer. Cody Close is a great ambassador of the Germain Toyota. Will definitely recommend him More
by DIAGNEMODOU96
Employees Worked With
Cody Close
February 26, 2019
Service Tracy always provides outstanding customer service whenever I bring my car in for service. She always takes the necessary time to listen and to answer Tracy always provides outstanding customer service whenever I bring my car in for service. She always takes the necessary time to listen and to answer all of my questions.Thank you Tracy. More
by CARLAH4YOU
Employees Worked With
Tracy Goleman
February 26, 2019
Always excellent 3 cars later From the time you make the appt to greeting and check in—-to the summary by your assigned agent——always pleasant and polite. I call it A + service From the time you make the appt to greeting and check in—-to the summary by your assigned agent——always pleasant and polite. I call it A + service More
by EASTSYC272
Employees Worked With
Linda Edwards
February 26, 2019
5000 mile Maintenance Chuck provided awesome customer service. There was a bit of an extended wait time for a minor repair and Chuck let me know they were having an issue Chuck provided awesome customer service. There was a bit of an extended wait time for a minor repair and Chuck let me know they were having an issue with the repair and it was taking a bit longer than expected. He stated he wanted me to know I was NOT forgotten. I appreciated him letting me know instead of sitting and wondering. More
by MOONLADY
Employees Worked With
Chuck Hessel
February 26, 2019
Great customer service As I always do when I come in for service I received superior customer service. Chuck really knows how to treat customers. He really knows his stuff! As I always do when I come in for service I received superior customer service. Chuck really knows how to treat customers. He really knows his stuff! My wait time was what he told me it would be. It’s always a pleasure to come to Germain. More
by Mommers68
Employees Worked With
Chuck Hessel
