Germain Toyota of Columbus

Great service customer 1st strategy. Chris the service writer had everything pre-scheduled, all my questions were answered and my time in the dealership was minimal. I appreciate all this Chris the service writer had everything pre-scheduled, all my questions were answered and my time in the dealership was minimal. I appreciate all this as I'm a very busy person. Chris and his service team know how to treat a customer. More

Good representative, Good work. Your body shop representative (Chris) was excellent in keeping me posted on work progress. Paint and body work is excellent. The van was hit at the Your body shop representative (Chris) was excellent in keeping me posted on work progress. Paint and body work is excellent. The van was hit at the right front wheel and drives perfect, however there is no actual way I can evaluate the quality of any diagnostic and corrective measures performed on the front drive mechanicals till there are some more miles driven. More

Outstanding Experience My son and I were in the market for his first new vehicle, with the help from Omar Jackson and D'lacy Stith they were able to make it happen for him. My son and I were in the market for his first new vehicle, with the help from Omar Jackson and D'lacy Stith they were able to make it happen for him. The total experience was outstanding, complete no hassle buying and the lease offer along with the trade in was great! I highly recommend Omar to anyone looking for a new or used car or truck! More

Excellent Experience My wife and I started looking for a Slightly Used Tacoma. We were looking on the Germain site and ran across a perfect fit. We immediately left home My wife and I started looking for a Slightly Used Tacoma. We were looking on the Germain site and ran across a perfect fit. We immediately left home and headed to Germain, we were put with Cody. We told Cody which vehicle we were looking at, he pulled it around for us to see. As I was two weeks post a Total Knee replacement. I couldn't do a test drive, and my wife wanted to listen to hear about the Tacoma. Cody took us out on a test drive as he understood my situation. He patiently told us about the features of this Tacoma. Once back at the dealership, he pulled up the Carfacts about this Tacoma. Once we read about this Truck we were convinced that we should proceed wit the purchase. Cody walked us thru the steps, got us a good trading on our 2003 Corolla. Took us to meet with the finance people. He couldn't have been nicer. I give him 5 gold stars for making this purchase so easy and simple. I would refer him to ay one that I know who was in the market for a good used vehicle. All I can say is thanks again. This Tacoma made the fifth Toyota we have owned and all purchased thru Germain. More

Perfect Fit In town for the day and needed service maintenance on my Rav 4. Called them between doctor appointments and they got me scheduled.. I was in and out In town for the day and needed service maintenance on my Rav 4. Called them between doctor appointments and they got me scheduled.. I was in and out in the time they promised. Thanks to the scheduler Blount and service associate Tracey.. Great job and service More

Toyota Camry 2009 burning oil My 2009 Toyota Camry is brining more than a quart of oil every 1000 miles. I took the car to the dealership for Oil Consumption Test twice and both ti My 2009 Toyota Camry is brining more than a quart of oil every 1000 miles. I took the car to the dealership for Oil Consumption Test twice and both times they said that it passed the test!!! So I asked the rep if the car burn one quart of oil every 1000 miles and if I change oil on 5000 miles that means the car will run our of oil, and he said that's normal. Toyota should fix the problem. I will never buy Toyota again. More

Cody Close We were in the market for a good used vehicle, and had been shopping for some time. Cody Close was our sales person, and he made our experience an enj We were in the market for a good used vehicle, and had been shopping for some time. Cody Close was our sales person, and he made our experience an enjoyable and successful one. He went above and beyond by coming in on his day off to make it possible for us to take our "future" vehicle on a much longer than normal test drive. He was very pleasant, and was NOT PUSHY, which is a rare and much appreciated trait in a used car salesman. He made the extra effort to make sure that the certified service was completed, which included new rear brakes and 2 new tires. He was quite knowledgeable about the vehicle. We would give him 6 stars if we could. More

Great salesman Hi. I recently purchased a used Ford Flex from Germain Toyota. Salesman Jason Gregory was great. Zero pressure. He made such the entire process was qu Hi. I recently purchased a used Ford Flex from Germain Toyota. Salesman Jason Gregory was great. Zero pressure. He made such the entire process was quick and pain-free. I’d definitely work with him again on purchasing a used car. More

Amazing Wonderful experience with omar just went in to get info not expecting to be able to purchase the vehicle yet omar found a way to make it happen Wonderful experience with omar just went in to get info not expecting to be able to purchase the vehicle yet omar found a way to make it happen More

Amanda Walked in today to Germain Toyota, Amanda Lobach hooked me up with exactly what i was looking for in an Awesome Truck! I Love my New Toyota Tacoma! Sh Walked in today to Germain Toyota, Amanda Lobach hooked me up with exactly what i was looking for in an Awesome Truck! I Love my New Toyota Tacoma! She was also kind enough to take the time to show me alot of the new features it had that i had no idea how to use! Top Knotch Service!! More