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Germain Toyota of Columbus

Columbus, OH

4.6
2,771 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,771 reviews

January 08, 2019

Amazing! I came to Toyota with little to no expectation that I would leaved pleased/satisfied with my purchase. My sales rep went out of his way to not only ge More

by DTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson
Jan 09, 2019 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your recent automotive needs. We are thrilled that you enjoyed working with Omar and that you are completely satisfied. Best Regards, Rich Newsome General Manager

January 08, 2019

Excellent Sales Team Our sales lady Luci Green went above and beyond to find us a vehicle. She worked with several finance companies and was able to get us in a 2019 Toyot More

by KEVIN313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Germain Toyota of Columbus responded

Thank you for letting us know about your positive experience with Lucy, Lucy is dedicated to making sure our guests are completely satisfied, Best Regards, Rich Newsome General Manager

January 08, 2019

Friendly and helpful Sean was friendly, easy going and knowledgeable. He helped me sort through my long list of choices and to find the best fit for my lifestyle and driv More

by Prius#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Elston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Kraft
Jan 08, 2019 -

Germain Toyota of Columbus responded

We thank you for taking the time to leave us this positive feedback. We are thrilled Sean was able to assist you in finding the perfect fit. Best Regards, Rich Newsome General Manager

January 07, 2019

I was very pleased with my overall experience! Chris Curtis did an excellent job! I was so pleased with the service I received that I won’t be taking my vehicle anywhere else but here! More

by Melissa419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Germain Toyota of Columbus responded

Thank you for taking the time to let us know about your visit with Chris, We are thrilled to know you received a quality experience. Best Regards, Rich Newsome General Manager

January 07, 2019

The best Auto sales experience we've had! From the moment we stepped in the door we were taken care of by the lovely staff. Everything was easy and strait forward, even for us first time buyer More

by obviouslytt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
Jan 07, 2019 -

Germain Toyota of Columbus responded

We are overjoyed that you chose our dealership for your first car purchase. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

January 07, 2019

Great service, Alot of different options to choose from! I walked in on Friday to look into buying a Chevy spark, Things did not turn out the way I planned so I looked at other options and completely fell in More

by Jamesharing19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
Jan 07, 2019 -

Germain Toyota of Columbus responded

What an honor it has been to assist you with your first car purchase. We appreciate your very kind words and recommendation of Tanesha. Best Regards, Rich Newsome General Manager

January 07, 2019

Excellent Recently I stopped in the dealership knowing that I needed to leave with a reliable car . Cody was ready for me when I arrived he definitely listened More

by Rioharri1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Close
Jan 08, 2019 -

Germain Toyota of Columbus responded

We thank you for choosing Germain Toyota for your recent automotive needs. We are happy to know Cody took great care of you. Best Regards, Rich Newsome General Manager

January 05, 2019

Great experience, Tanesha is wonderful Everyone at Germain was friendly and helpful, especially Tanesha. She answered all of my questions, gave me options, and never made me feel pressured. More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanesha Dixon
Jan 07, 2019 -

Germain Toyota of Columbus responded

We appreciate you leaving us this kind feedback about your visit with Tanesha. We are happy to learn you enjoyed working with her. Best Regards, Rich Newsome General Manager

January 03, 2019

Great experience with buying a new car! I can't say enough good things about an experience I usually dread. I traded a three year old Highlander in for a new one. Omar was sharp and intuit More

by Bill
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson
Jan 04, 2019 -

Germain Toyota of Columbus responded

Thank you for letting us know Omar met if not exceeded your expectations. Your business and kind words are greatly appreciated. Best Regards, Rich Newsome General Manager

January 02, 2019

Polite and Understanding I gave four stars instead of five because you can never be perfect, but my experience here was great, everyone was polite and did everything they coul More

by Maddy9801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gregory, Luke Eastwood
Jan 03, 2019 -

Germain Toyota of Columbus responded

Our dealership strives for the utmost quality experience. We thank you for your business and feedback. Best Regards, Rich Newsome General Manager

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