Germain Toyota of Columbus

Pleased & Excited about my purchase!! It was time to flip my lease and I wanted to explore some new options. I've never had a Toyota so I wanted to check out the Rav4.....and I couldn't be It was time to flip my lease and I wanted to explore some new options. I've never had a Toyota so I wanted to check out the Rav4.....and I couldn't be more pleased. It's only been a week but I love it, The customer service was exceptional as well. I spoke with Lincoln a few days prior to my appointment so everyone was on the same page of what I was looking for. Omar Jackson was waiting for me when I arrived and the rest is history. I have very high standards when it comes to customer service and I'm positive the new relationship with Germain Toyota will be a perfect fit. Thank you!!! More

Nice place and easy to work with. I hate Buying new cars but this time wasn’t bad. Great guys and easy to work with. I would highly recommend. Actually had a pretty good time and got I hate Buying new cars but this time wasn’t bad. Great guys and easy to work with. I would highly recommend. Actually had a pretty good time and got a great deal. More

Great customer service & clean facilities. I was in the market for a small used car fir my daughter. The salesman I had been working with over the course of some weeks was not there when I arri I was in the market for a small used car fir my daughter. The salesman I had been working with over the course of some weeks was not there when I arrived late evening. He was notified of my presence and came back after leaving work for the day to assist me & ended up helping me with a purchase that night. He didn’t have to come back, but he did and it was much appreciated. More

Easy to work with Cody was great to work with. He let me take a vehicle home overnight so my wife could see it, and we determined it wasn’t the right car for us. We upg Cody was great to work with. He let me take a vehicle home overnight so my wife could see it, and we determined it wasn’t the right car for us. We upgraded to a larger SUV and Cody was very understanding and helpful with the process. We also got s very fair amount for our trade in, which Cody helped us get. We are overall very satisfied with Cody, Germain Toyota, as well as the other staff that assisted us. More

Great It was a great experience Jason was a great help he knew what he was talking about and I was easy to talk to It was a hassle free experience 5 stars f It was a great experience Jason was a great help he knew what he was talking about and I was easy to talk to It was a hassle free experience 5 stars from me More

Amazing Service Amazing service very knowledgeable and patient. Highly recommend Rachel for any car necessities I am extremely pick and she helped me find the perfect Amazing service very knowledgeable and patient. Highly recommend Rachel for any car necessities I am extremely pick and she helped me find the perfect car! More

Happy with the car I purchased Buying a car on my own was a new experience for me. Omar Jackson gave me the opportunity to test drive the models that I was interested in, explained Buying a car on my own was a new experience for me. Omar Jackson gave me the opportunity to test drive the models that I was interested in, explained the features, and found a car for me with the features that I wanted. Omar was great to work with and made the car buying experience a little less stressful. I now have just over 1000 miles on my new Camry and I'm happy with the car that I purchased. I brought my previous vehicle to Germain Toyota for service and have always found them to be competent and helpful. More

Great experience for a first time buyer I am a first time car buyer and Rachel made the experience an enjoyable one. She made herself available anytime when I had questions and gave my husba I am a first time car buyer and Rachel made the experience an enjoyable one. She made herself available anytime when I had questions and gave my husband and I the confidence we needed to make this big purchase. More

Great experience with Rachel I recently completed bought a 4Runner from Rachel at Germain, and while she is fairly young she was very enthusiastic and willing to spend the time ne I recently completed bought a 4Runner from Rachel at Germain, and while she is fairly young she was very enthusiastic and willing to spend the time necessary to get all my questions answered in a timely manner. I had a trade-in, and she coordinated that part of the transaction well with the input of mgmt. She has been very responsive in following up after the sale to make sure I was satisfied with the purchase and the truck, which I am. I highly recommend Rachel. More

Great car buying experience I was not expecting to go car shopping on my own on a Wednesday evening but that’s exactly what happened when we decided the car repairs necessary on I was not expecting to go car shopping on my own on a Wednesday evening but that’s exactly what happened when we decided the car repairs necessary on our old car were too costly. Cody made the shopping experience great. He listened to what I was interested in, didn’t oversell and made me feel comfortable being there alone as a woman. Once I made my decision, Asher explained the financing options thoroughly which I really appreciated. I also want to thank Hope who scheduled my initial appointment for service on my old car. She was so friendly and thoughtful. Want a nice first contact for the service department. More