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Germain Toyota of Columbus

Columbus, OH

4.6
2,772 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,772 reviews

September 28, 2018

Thanks Luci for all your help finding the perfect car! I returned to Germain Toyota to purchase a replacement vehicle after my 2010 Corolla was a total loss in a recent car accident. I had a very good expe More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Germain Toyota of Columbus responded

We were so sorry to hear about your accident. Thank you for allowing Luci the opportunity to once again provide you with the quality car buying experience you deserve. Luci certainly does take exceptional care of our guests. Best Regard, Rich Newsome General Manager

September 27, 2018

Great service years later After a tree limb went through the windshield of my car it was Luci Green who directed me to the Toyota service department, and helped me determine th More

by Liv27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Noel, D'Lacy Stith, Buddy Travis, Meredith Davis
Sep 28, 2018 -

Germain Toyota of Columbus responded

Thank you for allowing us the opportunity to assist you. We truly understand how upsetting a situation like this can be and are happy to learn our team took excellent care of you. Best Regards, Rich Newsome General Manager

September 27, 2018

trust worthy. Helped me with my service needs. Helped with discounts and coupons that I had missed. Kept me informed about the status of my vehicle. Was prompt at g More

by vern225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germain Toyota Service Team, Tracy Goleman, Loralee Trapp
Sep 28, 2018 -

Germain Toyota of Columbus responded

We thank you for taking the time to leave Tracy this positive feedback about your service visit. See you next time! Best Regards, Rich Newsome General Manager

September 26, 2018

first time buyer! Cody was great and didn’t try to upsell me anything out of my budget. He was very patient and friendly and overall I had an easy experience there. More

by kobomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Close
Sep 27, 2018 -

Germain Toyota of Columbus responded

Your satisfaction is our priority at Germain, and we are thrilled to hear that Cody was so accommodating and devoted to ensuring that you were fully content with your car buying experience. Thank you for choosing Germain Toyota of Columbus for your recent automotive needs. Best Regards, Rich Newsome General Manager

September 26, 2018

Fantastic Experience I am elated to have met and worked with Me Greene. She is very knowledgeable, explains this well was clear about what was available for, worked very h More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Germain Toyota of Columbus responded

It is with much gratitude and appreciation that you chose Germain Toyota of Columbus and allowed Luci to provide you with the quality car buying experience you very much deserve. Enjoy the road in your new car. Best Regards, Rich Newsome General Manager

September 26, 2018

Great Buying Experience I bought a used Toyota from Luci Green. She was so helpful and positive during my whole time at the dealership! She answered all my questions fully a More

by nanvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Germain Toyota of Columbus responded

Thank you for leaving Luci this wonderful review. We are delighted to know that she provided you such a positive car buying experience. We know Luci looks forward to assisting you again. Best Regards, Rich Newsome General Manager

September 25, 2018

Fantastic knowledge Luci was fantastic in assisting the purchase of our daughters first car. We gave her ideas of what we wanted and she knew immediately the perfect car! More

by Otter005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Germain Toyota of Columbus responded

Congratulations to your daughter on her first car and thank you for allowing Luci and our team to be a part of this exciting time. It is wonderful to know that Luci took excellent care of you as you have come to depend on this level of service. Your continued business and positive feedback are truly appreciated. Best Regards, Rich Newsome General Manager

September 25, 2018

"Great experience!!!" Luci Green was amazing very friendly and loving and patient with what I was wanting I work long hours she made it to where I was able to find the car More

by Honaker86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Germain Toyota of Columbus responded

Thank you for your business and kind recommendation of Luci. We are happy to know she was able to accommodate your needs and provide you with a quality car buying experience. Best Regards, Rich Newsome General Manager

September 25, 2018

Great Experience Lucy was great. We had a wonderful experience. She was patient as we took turns test driving because of our two little ones. Knowledgeable and not pus More

by Ann Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Germain Toyota of Columbus responded

Luci's dedication to our guests and in providing the ultimate car buying experience is admired by our team and is the level of service we pride ourselves on delivering. We are thrilled you are enjoying your new vehicle. Please let us know if you need anything else. Best Regards, Rich Newsome General Manager

September 24, 2018

My RAV4 Great experience! I found the vehicle I loved in Columbus and I live in Cleveland. I had previously lived in Columbus in the past and knew Germain had More

by Vinnysmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanesha Dixon
Sep 25, 2018 -

Germain Toyota of Columbus responded

Thank you for traveling to Columbus to work with Tanesha. Our team is thrilled you are loving your new car. Enjoy the road and we hope to assist you in the future. Best Regards, Rich Newsome General Manager

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