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Germain Toyota of Columbus

Columbus, OH

4.7
2,795 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,795 reviews

November 08, 2018

Great experience for a first time buyer I am a first time car buyer and Rachel made the experience an enjoyable one. She made herself available anytime when I had questions and gave my husba More

by Blonde_devil08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Bayer
Nov 09, 2018 -

Germain Toyota of Columbus responded

Congratulations on your new car, we know you are going to enjoy the ownership of your new Toyota. We are thrilled that Rachel provided you with the quality experience you deserve. Best Regards, Rich Newsome General Manager

November 08, 2018

Great experience with Rachel I recently completed bought a 4Runner from Rachel at Germain, and while she is fairly young she was very enthusiastic and willing to spend the time ne More

by M3Runner
Recommend Dealer
Yes
Employees Worked With
Rachel Bayer
Nov 09, 2018 -

Germain Toyota of Columbus responded

Your business and kind recommendation are very much appreciated. Thank you for sharing Rachels commitment to providing a quality experience. Best Regards, Rich Newsome General Manager

November 08, 2018

Great car buying experience I was not expecting to go car shopping on my own on a Wednesday evening but that’s exactly what happened when we decided the car repairs necessary on More

by kateroche72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hope Liszt, Cody Close
Nov 09, 2018 -

Germain Toyota of Columbus responded

Here at Germain Toyota, our team is committed to providing you with the quality service you deserve. Thank you for letting us know that our team delivered exactly that. We will be sure to let them know. Best Regards, Rich Newsome General Manager

November 07, 2018

Easy shopping for a new truck. Took no time to make a deal. I feel deal was mutual.Jason was a great salesman.He went that extra mile to make my experience easy. More

by Mikedatrckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gregory
Nov 08, 2018 -

Germain Toyota of Columbus responded

Thank you for letting us know that Jason provided you with a quality car buying experience. We appreciate your business and look forward to working with you again. Best Regards, Rich Newsome General Manager

November 06, 2018

Great service Jason was very nice and very professional. He had a great sense of humor made me feel very comfortable and not pressure to buy a at all. He knew every More

by Nill30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gregory
Nov 07, 2018 -

Germain Toyota of Columbus responded

Your kind words and the 5-star rating for Jason are greatly appreciated. Jason works hard to provide our guests with a quality experience. Best Regards, Rich Newsome General Manager

November 06, 2018

My experience with the sales staff I would recommend is Toyota dealership to anybody and Columbus . I’ve bought a car with no pressured sales techniques . Latina just wants to put a More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Jason Gregory
Nov 07, 2018 -

Germain Toyota of Columbus responded

We appreciate your business and wish you many safe and pleasurable driving miles in your new car. Best Regards, Rich Newsome General Manager

November 05, 2018

Thank you We had been shopping for a used Honda Odyssey and found one at the Germain lot. Cody took care of us through the purchase and made sure the service de More

by Mlr1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Close
Nov 06, 2018 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota of Columbus for your recent automotive needs. We are happy to know you enjoyed working with Cody as much as he enjoyed assisting you. Enjoy your previously loved Odyssey. Best Regards, Rich Newsome General Manager

October 31, 2018

The Best Part of a Bad Accident I bought a 2018 Camry Hybrid from Germain Toyota about six months ago. A little over one month ago, I was rear-ended by a huge SUV. I was okay, but th More

by JSiegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Eastwood, Sean Kraft
Oct 31, 2018 -

Germain Toyota of Columbus responded

All of us here at Germain Toyota are so thankful you were able to walk away from this accident. We appreciate you allowing our team the honor of assisting you in finding a replacement vehicle and are happy to learn that we made this process easy for you during this difficult and busy time. Best Regards, Rich Newsome General Manager

October 24, 2018

Good car at a good price After 2 days of car shopping we were able to get a really good deal on a 2013 Subaru Outback. Cody was very helpful and was able to help us stay withi More

by Wills105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Eastwood, Cody Close
Oct 25, 2018 -

Germain Toyota of Columbus responded

Thank you for leaving us this kind review. We are appreciative of your business and are pleased to know that Cody and Luke went above and beyond to ensure your satisfaction. Best Regards, Rich Newsome General Manager

October 24, 2018

Liked them so much we bought 2! We had a great experience with Sean Kraft and the folks at Germain Toyota. We bought a anew Highlander in April, and we were so pleased with the exper More

by Kirstin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Elston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Lobach, Sean Kraft
Oct 25, 2018 -

Germain Toyota of Columbus responded

Our team is truly grateful for the kind words about your visits to our dealership and we thank you for choosing to do business with us again. We look forward to continuing to provide you with your automotive needs. If you need anything, please give us a call. Best Regards, Rich Newsome General Manager

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