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Germain Toyota of Columbus

Columbus, OH

4.7
2,796 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,796 reviews

August 15, 2018

Special ‘K’(Kaleb) Kaleb made sure we were comfortable, that this experience was as pleasurable as possible & served us water. We drove away w/a new friend & car:-.)! More

by Mlewisbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Threshold, Finance, Kaleb Murray
Aug 16, 2018 -

Germain Toyota of Columbus responded

Welcome to the Germain Family of dealerships. Your business and positive feedback about Kaleb is very much appreciated. Enjoy your new car and friendship. Best Regards, Rich Newsome General Manager

August 14, 2018

Certified Used Toyota Brady was awesome! Super helpful and knowledgeable. Made our car buying experience fast and easy. I would strongly recommend buying a car from Germain More

by Nick123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Germain , Brady Lonsway
Aug 15, 2018 -

Germain Toyota of Columbus responded

Congratulations on your new Toyota van. We are especially happy to know you enjoyed your visit. Thank you also for sharing that we have a vast inventory, something for everyone. Best Regards, Rich Newsome General Manager

August 11, 2018

Another Avalon When Dylan called he said that he had a 2015 Avalon that he wanted me to see. He said he could get me into the car around the same payment amount that More

by 3rdAvalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Burns
Aug 13, 2018 -

Germain Toyota of Columbus responded

Thank you for sharing your positive experience with Dylan and for your continued business. We are disappointed to hear that your vehicles detail was not a quality one and would like to address this matter for you. Please reach out to Dylan so he may arrange to have you bring the car back in. Again, thank you for your business and feedback. Best Regards, Rich Newsome General Manager

August 11, 2018

Great guy It was a lovely experience from the moment we walked in to the time we left all thanks to this guy. Also the cow bell was a nice touch lol . Thanks ev More

by Jamesyboy614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Aug 13, 2018 -

Germain Toyota of Columbus responded

We thank you for your business and for letting us know that Kaleb took excellent care of you. Best Regards, Rich Newsome General Manager

August 10, 2018

Great experience Everyone provided great customer service. The buying experience was painless which is what everyone looks for when purchasing a car. i highly recommen More

by Bsmith44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Elston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Lonsway
Aug 13, 2018 -

Germain Toyota of Columbus responded

Thank you for your business and kind recommendation. Best Regards, Rich Newsome General Manager

August 10, 2018

Great experience and great salesman! We had an excellent experience at Germain all due to Kaleb! He was very efficient, helpful, full of great information and great with his communication More

by Kolton2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Aug 13, 2018 -

Germain Toyota of Columbus responded

Thank you for letting us know of your satisfaction working with Kaleb. We look forward to our continued relationship. Best Regards, Rich Newsome General Manager

August 10, 2018

Brady Lindsay The shopping experience was wonderful. No pressure involved. Brady knew details of Toyota that enhanced my willingness to purchase. He was interested More

by Jp2138
Recommend Dealer
Yes
Employees Worked With
Brady Lonsway
Aug 13, 2018 -

Germain Toyota of Columbus responded

Your positive feedback is very much appreciated. We do hope you will visit us again. Best Regards, Rich Newsome General Manager

August 10, 2018

Excellent. Very helpful. They worked with me to get the best deal ! They showed me many options and worked to fit the sale within our finnancial capabilities. All good More

by dayers1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Germain, Troy Vodila
Aug 13, 2018 -

Germain Toyota of Columbus responded

We are thrilled to know you enjoyed your visit and are happy with the deal. Enjoy your new car. Best Regards, Rich Newsome General Manager

August 09, 2018

Great Experience My daughter bought a Toyota from Quinton earlier this year. We were very impressed with him and with Toyota. I decided that when the time came to trad More

by TKirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Stewart
Aug 10, 2018 -

Germain Toyota of Columbus responded

Thank you for visiting. We know Quinton enjoyed working with both you and your daughter. His dedication to our customers is apparent in the service he provides. Enjoy the road in your new Toyota. Best Regards, Rich Newsome General Manager

August 08, 2018

Found the vehicle of our dreams! If you are in the market for a New or Used vehicle, I highly reccomend going and seeing Tony Garver at germain toyota in columbus!! Not only did he fi More

by Lynchmob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garver
Aug 09, 2018 -

Germain Toyota of Columbus responded

Thank you for letting us know about your positive experience. We are happy to know that your wife is loving her new car. We look forward to assisting you again. Best Regards, Rich Newsome General Manager

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