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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
May 14, 2018
Just like usual I dropped my car for a regular maintenance with an additional AC evaporator cleaning and brake fluid change. They finished within 3 hours and results I dropped my car for a regular maintenance with an additional AC evaporator cleaning and brake fluid change. They finished within 3 hours and results are great. More
by Zero
Verified CustomerEmployees Worked With
Tracy Goleman
May 13, 2018
Left with less than I brought! Went for ToyotaCare, all of my maps, apps and audio are now different! Was told may have bumped something when working. Not resolved! Shady staff Went for ToyotaCare, all of my maps, apps and audio are now different! Was told may have bumped something when working. Not resolved! Shady staff More
by JustSayin’
Employees Worked With
Germain Toyota Service Team, Billy Blanton
May 12, 2018
Toyota loyal I have been driving Toyotas since 1981. I have always been brand loyal but not dealership loyal. I landed at Germain after a bad experience with Toyot I have been driving Toyotas since 1981. I have always been brand loyal but not dealership loyal. I landed at Germain after a bad experience with Toyota West. Omar and Germain are by far the best team I have ever dealt with! More
by Robert McKee
Employees Worked With
Omar Jackson
May 12, 2018
First car purchase was made straightforward and easy The sales team wasn't too aggressive and made the process as easy as it could have been. Answered whatever questions I had and were courteous througho The sales team wasn't too aggressive and made the process as easy as it could have been. Answered whatever questions I had and were courteous throughout the whole thing. More
by Imjustheresoidontgetfined
May 12, 2018
Used Car Sales They work with me to try to make the purchase of my used car a great deal, as well as delivering to my house, 2.5 hour away. They work with me to try to make the purchase of my used car a great deal, as well as delivering to my house, 2.5 hour away. More
by sbhilty
Employees Worked With
Tanesha Dixon
May 12, 2018
Keeping my "ol Lady" rolling along the road. The associate at service check-in was polite and most helpful. She help connect me with a sales associate. I was looking for a particular sales associ The associate at service check-in was polite and most helpful. She help connect me with a sales associate. I was looking for a particular sales associate and Veronica hooked me right up. More
by TEACHLD45
Employees Worked With
Veronica Carr, Amanda Lobach
May 12, 2018
I got What I was looking for! Kaleb Murray is NOT the usual salesperson that forces you to buy. You just tell him what you are looking for, your budget and he will make it work fo Kaleb Murray is NOT the usual salesperson that forces you to buy. You just tell him what you are looking for, your budget and he will make it work for you. He is so helpful in finding us the car we were looking for, without going over our budget. He explained everything we needed to know. He also waited till 10pm while we were closing out the paperwork. He went above and beyond on everything he does even took a second day to look for a ring that was missed in the car we traded in. Whenever I need a new car, I am definitely coming back to deal with him. More
by MaxtheBobcat
Employees Worked With
Kaleb Murray, Tanesha Dixon
May 11, 2018
It was very good The time it took me to come in and out was very good I would recommend Germain Toyota for everyone this is a wonderful place and I will always go back The time it took me to come in and out was very good I would recommend Germain Toyota for everyone this is a wonderful place and I will always go back More
by COUNTRY_VILLAGE
Employees Worked With
Other Employees :
Brian Day, Nequeeta Tolbert, Billy Blanton, Ashiqur Rahman
May 11, 2018
Excellent service Tracy Goleman is a great asset to Germain Toyota. In addition to being friendly, personable, and sympathetic, she is also skilled and extremely knowle Tracy Goleman is a great asset to Germain Toyota. In addition to being friendly, personable, and sympathetic, she is also skilled and extremely knowledgeable of the details of auto maintenance and auto owner's issues, More
by MGBISSELL
Employees Worked With
Tracy Goleman
May 11, 2018
Good oil change My Tacoma needed an oil change according to the sticker and so I made an early appointment to get it taken care of. This was done in a timely and prof My Tacoma needed an oil change according to the sticker and so I made an early appointment to get it taken care of. This was done in a timely and professional manner. More
by PRRFREAK
Employees Worked With
Tracy Goleman
