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Germain Toyota of Columbus

Columbus, OH

4.7
2,794 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,794 reviews

June 05, 2018

Car search w/daughter = Good Day Worked with Ashiqur again and again and again. I like working with him because he’s a great guy and ideal representative for your dealership. He helpe More

by Me Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashiqur Rahman
Jun 06, 2018 -

Germain Toyota of Columbus responded

We are happy to know that Ashiqur was of great assistance in finding the perfect 1st new car for your daughter. Thank you for sharing your positive experience. Best Regards, Rich Newsome General Manager

June 04, 2018

Larry Woods sales Excellent service! Overall good experience.. Larry woods, very accommodating.. 5 stars! This is my first time leasing, so I hope it goes well, wish me More

by Twiste67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Woods
Jun 04, 2018 -

Germain Toyota of Columbus responded

We appreciate the kind words and 5-stars. If you have any questions regarding your lease, please reach out to Larry or a member of our team. Best Regards, Rich Newsome General Manager

June 04, 2018

Excellent Service I took my car in for its regular maintenance. Tracy was my service associate. She was awesome and made sure my service was done correctly, and that I More

by Melissa1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Goleman
Jun 05, 2018 -

Germain Toyota of Columbus responded

We appreciate your business and letting us know what a great job Tracy did. She would love to assist you on future appointments. Best Regards, Rich Newsome General Manager

June 03, 2018

Returning customer, but with a little concern. This was my second purchase at this place and the 3rd from the Germain group. This time I think the car wasn’t well checked because there was a brake More

by Alexolama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Jun 04, 2018 -

Germain Toyota of Columbus responded

We are sorry you found an issue and are happy to know Kaleb took care of you to have this matter address. Thank you for the feedback. Best Regards, Rich Newsome General Manager

June 02, 2018

Great care by customer rep I dealt with Larry Woods and he was so kind to provide options that works for me and explained all other options as well to educate me. I strongly rec More

by Germain Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Elston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Woods
Jun 04, 2018 -

Germain Toyota of Columbus responded

Our goal is to make sure our guests have all the information they need to make an informed buying decision. Thank you for letting us know Larry did exactly that. Enjoy your new car. Best Regards, Rich Newsome General Manager

May 30, 2018

Nice overall experience Nice young man, very knowledgeable about the vehicle we were purchasing. I would certainly utilize him again in the future. I would like to say the af More

by 8675
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
May 31, 2018 -

Germain Toyota of Columbus responded

Kaleb is dedicated to making sure our guests have the ultimate car buying experience. Thank you for sharing yours. Best Regards, Rich Newsome General Manager

May 30, 2018

Kaleb was an enthusiastic, professional young man. Facility was clean and inviting. Kaleb was a nice, enthusiastic, professional young man. I would recommend Germain to anybody in the market for a Toyo More

by Tim toy taco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Murray
May 31, 2018 -

Germain Toyota of Columbus responded

Thank you for your business and recommendation. Please let us know if there is anything further you need. Best Regards, Rich Newsome General Manager

May 29, 2018

No pressure experience Tanesha was very informative and laid back with our experience. We knew what we wanted and she got us the right vehicle with the right price. The trad More

by Ney2277
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
May 30, 2018 -

Germain Toyota of Columbus responded

Thank you for taking the time to share Tanesha's dedication to customer satisfaction. Enjoy your new car. Best Regards, Rich Newsome General Manager

May 28, 2018

Good buying experience Buying a vehicle off Cody was a pleasant experience . He didn't push to sell me a vehicle, he sat down with me, took a little time to get to know me, More

by Kevin Cosler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Close
May 29, 2018 -

Germain Toyota of Columbus responded

We are happy to learn Cody provided you the quality experience you deserve. Best Regards, Rich Newsome General Manager

May 28, 2018

Germain Toyota you have done it again! Just purchased my 3rd car from Germain Toyota which was another great car buying experience. Cody was a great car salesman who made me feel comfortabl More

by Kris937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Close
May 29, 2018 -

Germain Toyota of Columbus responded

We appreciate your continued business and know you will have many enjoyable driving miles in your new Corolla. Thank you! Best Regards, Rich Newsome General Manager

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