Germain Toyota of Columbus

Top notch Punctual, professional, helpful, friendly and informative; service dept is definitely "of service" to their customers. Wide variety of available time Punctual, professional, helpful, friendly and informative; service dept is definitely "of service" to their customers. Wide variety of available time to fit my schedule and send helpful reminders to keep me on track despite my crazy schedule. Always courteous and go out of their way to make each visit a breeze. More

Went above the call I was impressed with the level of service and the willingness to be helpful. the work was preformed well without doing unnecessary work. Thank you. I was impressed with the level of service and the willingness to be helpful. the work was preformed well without doing unnecessary work. Thank you. More

25,000 Mile Multi-point Inspection/Review and OIl Chang Very professional process and presentation. Well informed and courteous team members. I have been a loyal Germain customers for several years (Highl Very professional process and presentation. Well informed and courteous team members. I have been a loyal Germain customers for several years (Highlander and my second Lexus RX350). Keep up your commitment to service to your customer. Thank you. More

Wonderful buying experience! Larry was a wonderful salesman. He's more than a salesman, he's an advocate for his customer. He made sure I got exactly want I wanted in my 2018 Av Larry was a wonderful salesman. He's more than a salesman, he's an advocate for his customer. He made sure I got exactly want I wanted in my 2018 Avalon Limited. Then followed through the balance of the "deal" to be sure my experience was the best it could be. Lincoln was great to work with for financing and the whole team could not do enough to be sure we were satisfied. Great experience! More

Number One In Customer Service! Always receive great service at Germain Toyota. Staff is friendly and the customer service waiting area is great. I also appreciate the 10% military Always receive great service at Germain Toyota. Staff is friendly and the customer service waiting area is great. I also appreciate the 10% military discount. Thank-you. More

friendly & helpful for my first car! Kaleb was very helpful & made buying my first car an easy & enjoyable experience! Was very nice & personable! Can’t wait to drive my new car! Thank yo Kaleb was very helpful & made buying my first car an easy & enjoyable experience! Was very nice & personable! Can’t wait to drive my new car! Thank you again Kaleb! More

Positive Experience My 2nd Visit to this dealership and again I was very happy with the service. The service staff is on point and went above and beyond my expectations. My 2nd Visit to this dealership and again I was very happy with the service. The service staff is on point and went above and beyond my expectations. They mounted my front license plate on my vehicle because I couldn’t as there was no holes on the bumper to attach the bolts. Thanks so much!! More

Awesome Experience! I had the best buying experience followed up with great service! Kaleb was easy to work with and followed through on everything. From the management I had the best buying experience followed up with great service! Kaleb was easy to work with and followed through on everything. From the management to the service department and every one in between, this dealership was great! More

Excellent Exprience This was my best experience so far over the past two years. Teresa was the main reason for this rating. She was professional and took time to review w This was my best experience so far over the past two years. Teresa was the main reason for this rating. She was professional and took time to review what I had requested for service. She also had the technician look over a requested item that would need ordered for the next days service. She promptly notified me of the cost of that service so I could make an informed decision. The biggest reason this experience was different was Teresa's attention to detail and understanding my needs my through appropriate questioning. More

The service was Excellent And every one is so nice and Everyone is so nice and friendly. I rate your service department a one hundred they made my visit very nice and happy the are very friendly Everyone is so nice and friendly. I rate your service department a one hundred they made my visit very nice and happy the are very friendly More