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Germain Toyota of Columbus
Columbus, OH
2,792 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,792 reviews
April 18, 2018
Great purchase experience I recently purchased a 2018 Toyota Tundra from Germain Toyota, and had a terrific experience. Tom and Tony were extremely helpful in finding the exac I recently purchased a 2018 Toyota Tundra from Germain Toyota, and had a terrific experience. Tom and Tony were extremely helpful in finding the exact truck that I wanted, and working with me tremendously on the price of the truck and my trade in. The best part of the experience is that it was not high pressure in any circumstance; Tom and Tony worked with me to make the sale but did not push the sale on me. I would highly recommend purchasing a vehicle from this dealership! More
by smoody.117
Verified CustomerEmployees Worked With
Tom Lombardo, Tony Garver
April 17, 2018
Fast service. Excellent customer service! Fast and convenient service every time. Excellent customer service. I'm impressed with how they treat their customers and take time to explain what' Fast and convenient service every time. Excellent customer service. I'm impressed with how they treat their customers and take time to explain what's been done to their vehicle, Nice waiting area with charging stations for cell phones, comfy seats while you wait, and free wi-fi...plus hot beverages. Makes the time go faster. Our next car will definitely be a Toyota from Germain Toyota. More
by ANDREADUVALL
Employees Worked With
Chuck Hessel
April 17, 2018
New car Omar was great to work with. Personable and professional. The whole process was as painless as I could have hoped it to be. I'll definitely do busi Omar was great to work with. Personable and professional. The whole process was as painless as I could have hoped it to be. I'll definitely do business with Omar again in the future. More
by DCROSSMAN5
April 17, 2018
Germain is the best! Germain Toyota's service center is by far the best in central Ohio. Staff there is always very knowledgeable, courteous, fair, and upfront about any Germain Toyota's service center is by far the best in central Ohio. Staff there is always very knowledgeable, courteous, fair, and upfront about any work and costs that are planned. More
by JCERRA0
Employees Worked With
Jake Reynolds, Joe Campbell
April 17, 2018
My review The quality of the service was professional and proficient. I have brought my vehicle there before and I will consider bringing my vehicle back to Ger The quality of the service was professional and proficient. I have brought my vehicle there before and I will consider bringing my vehicle back to Germain Toyota again. More
by adamjackson36
Employees Worked With
Tracy Goleman
April 17, 2018
Great I was out in timely manner. I received courteous service. The service manager was helpful explaining all work performed on my vehicle. I was pleased I was out in timely manner. I received courteous service. The service manager was helpful explaining all work performed on my vehicle. I was pleased with the service and will return in the future. More
by KATYJAMES1969
Employees Worked With
Billy Blanton
April 17, 2018
Fast and peace It was great to have Germain as my dealer because the service time was well. I am really satisfied with my recent oil change of my car. It was great to have Germain as my dealer because the service time was well. I am really satisfied with my recent oil change of my car. More
by KHEMU.SHARMA
Employees Worked With
Germain Toyota Service Team
April 17, 2018
45,000 mile Maint Required The agent was very friendly and explained what was needed. He also provided me with some additional items to consider in the near future. He also pr The agent was very friendly and explained what was needed. He also provided me with some additional items to consider in the near future. He also provided me with a price list of tires, which ones they stock, wtc, as I will be needing tires by the end of the year. More
by SEAL0210
Employees Worked With
Germain Toyota Service Team
April 17, 2018
Always a great experience! I drive 50 miles to have Germain do my maintenance rather than go to the dealership 3 miles away. Never have I had a less than exceptional experience! I drive 50 miles to have Germain do my maintenance rather than go to the dealership 3 miles away. Never have I had a less than exceptional experience! More
by Joy’s driver
Employees Worked With
Billy Blanton
April 17, 2018
Top notch service I like their online scheduler. They don’t try to push unnecessary services or replacement parts. They are very quick and the waiting area is very comf I like their online scheduler. They don’t try to push unnecessary services or replacement parts. They are very quick and the waiting area is very comfortable. More
by JDIHRKOP
Employees Worked With
Janet Kauer
