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Germain Toyota of Columbus
Columbus, OH
2,790 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,790 reviews
March 18, 2018
25,000 checkup I was pleased with the speed and accuracy of my service. All the staff was friendly and the waiting area is very clean and welcoming I was pleased with the speed and accuracy of my service. All the staff was friendly and the waiting area is very clean and welcoming More
by DEBSHELTON54
Verified CustomerEmployees Worked With
Germain Toyota Service Team
March 17, 2018
30,000 mile check up Outstanding job. Out in just under an hour and everything that was done was explained.The staff was polite and professional. They service department i Outstanding job. Out in just under an hour and everything that was done was explained.The staff was polite and professional. They service department is why I will buy my next car at Germain. More
by RLM43147
Employees Worked With
Janet Kauer
March 17, 2018
Prices I was told that I needed a new battery, which was very pricy. I had the battery checked and it had a full charge. I was also told that I needed an ali I was told that I needed a new battery, which was very pricy. I had the battery checked and it had a full charge. I was also told that I needed an alignment , it would cost $109.00 + $125.00 for labor. This is outrageous. I called around and can get it done for $64.30 out the door. I was very dissappointed with the staff there. I have been there many times before and now I wonder if the were telling me the truth about other service needs. I also bought my Corolla from Germain, I paid it off and was never late with a payment. More
by CHANCEY.LESLIE
Employees Worked With
Germain Toyota Service Team, Chuck Hessel
March 16, 2018
Poor Service Work Bought a used car, paid for out right. Car needed work (brakes). Got the car two days later. Brakes felt and sound awful. Took it to my mechanic. Bought a used car, paid for out right. Car needed work (brakes). Got the car two days later. Brakes felt and sound awful. Took it to my mechanic. Passenger side caliper bolt was loose and drivers side was missing a caliper bolt. DO NOT have your car serviced here!! The sales side was good and Tanesha was easy to work with! More
by Driver2386
Employees Worked With
Tanesha Dixon
March 16, 2018
Very friendly with great service. A nice waiting area. And I was given a great breakfast. The service was speedy and my car was washed. Can’t ask for more. A nice waiting area. And I was given a great breakfast. The service was speedy and my car was washed. Can’t ask for more. More
by RRDKSC
Employees Worked With
Germain Toyota Service Team
March 16, 2018
Excellent and honest. I had an extension on my warranty due to a factory problem. The service person I worked with was informative, thorough and honest. I was given a loan I had an extension on my warranty due to a factory problem. The service person I worked with was informative, thorough and honest. I was given a loaner car during the repair. It was a smooth experience! More
by jmcg1224
Employees Worked With
Chuck Hessel
March 16, 2018
Great Service The entire experience was excellent: service completed on time and all work done correctly. Price was as advertised. The waiting area and coffee ma The entire experience was excellent: service completed on time and all work done correctly. Price was as advertised. The waiting area and coffee make the wait pleasant. More
by BREDFIELD0
Employees Worked With
Chuck Hessel
March 16, 2018
Great Service from a familiar face! I love the fact that the person that sold me a care previously is still there. AJ takes the time to get to know what you look for in a vehicle and do I love the fact that the person that sold me a care previously is still there. AJ takes the time to get to know what you look for in a vehicle and does not just try to sell you any car on the lot. Truly appreciate his consideration and time. More
by AC_PANNELL
Employees Worked With
March 16, 2018
Good service I was in for a recall repair. It took a little longer than Toyota mentioned in the notice. The center did have hot beverages and snacks, which was a I was in for a recall repair. It took a little longer than Toyota mentioned in the notice. The center did have hot beverages and snacks, which was a nice touch. Plus a vending machine that took a card. Plain water even for sale would be nice. I’m limited on what I can drink is why I mention it but I could make due. Friendly employees. Of course they mention every possible service you need, and I just got one of five because I’m out or work. More
by MARY0613
Employees Worked With
McKenzie McGuire, Chuck Hessel
March 15, 2018
Tracy was a wonderful service advisor. While I was waiting for someone to help me, she came to me and she helped with in no time. It was an excellent customer service. While I was waiting for someone to help me, she came to me and she helped with in no time. It was an excellent customer service. More
by JAKA281815
Employees Worked With
Hope Liszt
