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Germain Toyota of Columbus
Columbus, OH
2,787 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,787 reviews
March 01, 2018
Excellent Service Germain is always helpful. They let me know what I need without shoving something down my throat. The technician, Joey, is thorough and honest. Ger Germain is always helpful. They let me know what I need without shoving something down my throat. The technician, Joey, is thorough and honest. Germain always tries to accommodate my time schedule. More
by CHUCK
Verified CustomerEmployees Worked With
Joey "Floorjack" Dvorscak
March 01, 2018
XCL/Uber lease vehicle service I have had a generally good overall experience here getting oil changes and tire rotations for my 2017 Corolla LE. Scheduling is online and easy, I'v I have had a generally good overall experience here getting oil changes and tire rotations for my 2017 Corolla LE. Scheduling is online and easy, I've never had to wait longer than specified, and I get a full report on brake lining thickness and tread depth and whether it's time for me to change the air and cabin air filters. My only complaint is they are a little pushy regarding fuel injection services. I can honestly buy a bottle of Techron myself, thank you very much. More
by alanmoore78
Employees Worked With
Germain Toyota Service Team
March 01, 2018
5000 mile check Denise was friendly and on the ball. I was impressed by her quick greeting as I drove up. She did a fantastic job. I was very impressed. Denise was friendly and on the ball. I was impressed by her quick greeting as I drove up. She did a fantastic job. I was very impressed. More
by CAMERON8122
Employees Worked With
Denise Mitchell
March 01, 2018
Service Everyone went out of there way to help!!!! The employees in every area at Toyota Germaine are very friendly. I recommend it for service, sales and bod Everyone went out of there way to help!!!! The employees in every area at Toyota Germaine are very friendly. I recommend it for service, sales and body work. Thank you More
by Andrea
Employees Worked With
Germain Toyota Service Team
March 01, 2018
Good Service Team Good service as always at Germain Toyota Scarborough Blvd. They do their best to give you updates on service and new car upgrade, no pressure sales, w Good service as always at Germain Toyota Scarborough Blvd. They do their best to give you updates on service and new car upgrade, no pressure sales, whenever you decide they're there to help. I highly recommend this dealership More
by GOLDCOASSTT
Employees Worked With
Kenny Adelaja, Chuck Hessel
February 21, 2018
Tundra frame recall I couldn't have been more pleased. Outstanding customer service from start to finish. I will certainly bring my vehicle there for all my service wor I couldn't have been more pleased. Outstanding customer service from start to finish. I will certainly bring my vehicle there for all my service work. More
by Christopher M McGee
Employees Worked With
Tracy Goleman
February 17, 2018
Toyata let us down I’m a customer that Kaleb Murray helped... he was great but Toyata might be a different story. we bought a used Acura for 13500 with no warranty caus I’m a customer that Kaleb Murray helped... he was great but Toyata might be a different story. we bought a used Acura for 13500 with no warranty cause we’re just average people and couldn’t afford to add another 3000 on top of that. A week later I’m already haveing to scrape up $3330 to get it fixed SMDH!!! I thought they would of been more caring about somebody needing a good running car used or not, clearly that’s not the case at all!!!! Toyata definitely cares about their money though. So buyers beware!!! Kaleb did great but Toyata let us down!!! SMH More
by Justin franklin12:
Employees Worked With
Kaleb Murray
February 17, 2018
Overall great experience Sean was very helpful and made the care buying experience less of an headache. I would recommend him to anyone looking to purchase a new car. Sean was very helpful and made the care buying experience less of an headache. I would recommend him to anyone looking to purchase a new car. More
by DorothyHolloway
Employees Worked With
Sean Kraft
February 13, 2018
Awesome customer service Jason Gregory knew what we were coming for, he had the car ready for us to drive when we got there. Everything went smooth and quick because Jason wa Jason Gregory knew what we were coming for, he had the car ready for us to drive when we got there. Everything went smooth and quick because Jason was very polite and helpful, no pressure at all! If you are looking to buy a vehicle, I would definitely recommend Jason, as well as GermainToyota of Columbus. More
by Shell
Employees Worked With
Jason Gregory
February 09, 2018
GOOD SERVICE I was hit by someone and I chose this body shop to take car of my car.....it took some time but I was able to get it worked out and I would go back to I was hit by someone and I chose this body shop to take car of my car.....it took some time but I was able to get it worked out and I would go back to this shop anytime I need repairs etc. More
by Tiff
Employees Worked With
Germain Toyota Service Team
