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Germain Toyota of Columbus

Columbus, OH

4.7
2,784 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,784 reviews

January 08, 2018

Satisfied Customer I am very pleased with my car, my salesman Quinton Stewart was very professional, and patient and he worked with me until I was satisfied. I recommend More

by Beamer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Stewart
Jan 09, 2018 -

Germain Toyota of Columbus responded

We thank you for your positive feedback about your experience with Quinton and our dealership. Best Regards, Rich Newsome General Manager

January 05, 2018

Standard Service Came into the dealership to get standard oil change and tire rotation. The service was very quick and my vehicle was done in no time. Denise was very More

by Prius123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Mitchell
Jan 05, 2018 -

Germain Toyota of Columbus responded

We thank you for taking time to share your experience with Denise and our service department. We will be sure to pass your kind words along. Best Regards, Rich Newsome General Manager

January 02, 2018

New years purchase Received the vehicle I wanted. The price was within a couple of dollars per month that I planned to spend. The sales rep., Kenny was informative, kn More

by rjs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Adelaja
Jan 03, 2018 -

Germain Toyota of Columbus responded

We are happy to hear that Kenny was able to meet your expectations and provide you a quality experience. Enjoy your new Toyota! Best Regards, Rich Newsome General Manager

December 30, 2017

Excellent service from the moment we walked in the door We spotted our new 4runner on the web yesterday, stop in late morning to check it out. Jason and Demetrius we helpful entertaining and professional. T More

by jim toth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gregory
Jan 02, 2018 -

Germain Toyota of Columbus responded

Congratulations on your new 4Runner and thank you for your business. Best Regards, Rich Newsome General Manager

December 30, 2017

Great service! Brady did a fantastic job of getting us a new used car at a reasonable price. He was friendly and personable. We will definitely use him in the future More

by Libby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Lonsway
Jan 02, 2018 -

Germain Toyota of Columbus responded

Thank you for your business and kind review. We look forward to assisting you the next time you are in the market. Best Regards, Rich Newsome General Manager

December 29, 2017

It was freaking amazing. He is a awesome person. Ive bought a car from him twice. And each time was great. He gets you what you want and need. He is always trying to help you not just sale you somet More

by Tbabie96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Stewart
Dec 29, 2017 -

Germain Toyota of Columbus responded

Thank you for your continued business and kind words. Best Regards, Rich Newsome General Manager

December 29, 2017

My 5th 4Runner Very easy dealer to do business with. Salesman (Kenny) very helpful and courteous. Vehicle came in without some of the options I had requested but dea More

by 4Runner owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Adelaja
Jan 02, 2018 -

Germain Toyota of Columbus responded

Thank you for your business. We do apologize that things didn't go perfectly with the arrival of your vehicle but are pleased we were able to address the concerns to your satisfaction. Thank you for the kind 5-star review. Best Regards, Rich Newsome General Manager

December 29, 2017

Germain comes through again! Time after time Germain Toyota continues to be a dealer we can trust. My mom loves her 2018 Corolla! When it was time to return her 2016 Corolla, the More

by Dan2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Adelaja
Jan 02, 2018 -

Germain Toyota of Columbus responded

Thank you for your parents continued business and kind words. We are pleased to know that Kenny is taking such great care of them. Best Regards, Rich Newsome General Manager

December 29, 2017

Toyota Fan for Life! Thank you, Asher and Charlie!!! This was my second time dealing with Germain Toyota, and I can safely say I am impressed! I had the pleasure of dealing with Mr. Charlie Brown and Mr More

by RAV4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Brown
Jan 02, 2018 -

Germain Toyota of Columbus responded

Congratulations on your previously loved Rav4. We know you are going to enjoy the ownership of your new Toyota and we all look forward to continuing to provide you with quality service. Best Regards, Rich Newsome General Manager

December 28, 2017

KatieKat AJ Castin made leasing a new vehicle as simple as possible. I told him what I wanted and where I wanted to be price wise and he did everything he prom More

by KatieKat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Lacy Stith, Brian Day, Austin Germain, Luke Eastwood
Dec 29, 2017 -

Germain Toyota of Columbus responded

We thank you for your business and the kind recommendation of AJ. Thank you for sharing his dedication to customer satisfaction. Best Regards, Rich Newsome General Manager

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