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Germain Toyota of Columbus

Columbus, OH

4.7
2,777 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,777 reviews

November 28, 2017

Best experience at a dealership Each and every employee was very respectful.y experience with Quinton Stewart was awesome, he isn't pushy and allows you to make a sound decision with More

by Janee3816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Stewart
Nov 29, 2017 -

Germain Toyota of Columbus responded

Thank you for taking the time out of your busy schedule to share your positive feedback regarding your experience with Quinton. Your business is very much appreciated and we look forward working with you again. Best Regards, Rich Newsome General Manager

November 27, 2017

Excellent service!! Excellent service, really help me out. Made my first buying a car experience a great one! Was very flexible and was able to buy a car in a day in a ha More

by Paular
Customer Service
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kaleb Murray
Nov 28, 2017 -

Germain Toyota of Columbus responded

Thank you for allowing us to be a part of your first car buying experience. It was our pleasure assisting you with your selection and we are happy to know that you are pleased with your experience. Best Regards, Rich Newsome General Manager

November 27, 2017

Personable, Professional, and Knowledgable!! Kaleb was a pleasure to have as my salesperson. He was very knowledgable about all of the vehicles and patient. Kaleb really made the process very eas More

by SatisfiedStephany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Nov 28, 2017 -

Germain Toyota of Columbus responded

Thank you for sharing your overall positive experience with Kaleb. We know he enjoyed assisting you and we all look forward to building a long and lasting relationship. Best Regards, Rich Newsome General Manager

November 27, 2017

Great Experience, Great Staff!! Kaleb was extremely helpful during the whole buying process. Couldn't ask for a better sales person to help you through it all. Thanks again for every More

by Jake123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Murray
Nov 28, 2017 -

Germain Toyota of Columbus responded

We are happy to learn that Kaleb was of great assistance to you during your recent visit to our dealership. Enjoy the road in your new car and we do hope you will visit again. Best Regards, Rich Newsome General Manager

November 25, 2017

Excellent service and a Great car! Tommy was awesome to work with and was very knowledgeable. He answered all my questions and guided me through the whole process. Germain Toyota staff More

by qwerty74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D'Lacy Stith, Brian Day, Tom Lombardo
Nov 27, 2017 -

Germain Toyota of Columbus responded

We thank you for your business and kind words regarding your experience with Tommy and our team here at Germain. Our ultimate goal is to provide our guests a truly outstanding customer experience and I'm pleased to know they delivered on your visit. We look forward to building a long and lasting relationship and assure you that any referral will receive the same level of service. Best Regards, Rich Newsome General Manager

November 21, 2017

Excellent customer service Tanesha Dixon was my salesperson and really worked with me. She went above and beyond doing to put me into a car I love. Overall great experience! More

by Stephanie Shaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanesha Dixon
Nov 22, 2017 -

Germain Toyota of Columbus responded

We are pleased to know that Tanesha exceeded your expectations and found you a car that you love. Enjoy the road in your new Toyota! Best Regards, Rich Newsome General Manager

November 20, 2017

WAS NOT EVEN THINKING OF BUY A TRUCK ! MR KERR HELPED A NO PRESSURE TOOK HIS TIM AB FOLLOWED UP WITH ME FOR SEVERAL DAY, EVEN CALLED MY WID AND INVITED THEM IN TO HELP WITH THE DECISION More

by HJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Kerr
Nov 20, 2017 -

Germain Toyota of Columbus responded

Thank you for your business and kind review of TJ. Best Regards, Rich Newsome General Manager

November 18, 2017

Great customer service. Knowledgeable staff. Easy to work with. AJ Castin gave me a good deal and was a pleasure to work with! I would recommend this dealership. More

by Thad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Germain Toyota of Columbus responded

Thank you for your business and kind words regarding your experience with AJ. We know you will enjoy your new Toyota and look forward to building a lasting relationship. Best Regards, Rich Newsome General Manager

November 18, 2017

Excellent! Bought two cardboard in one week! Excellent service and fantastic deals. Very happy with AJ and the dealership as a whole. We were so happy with the service we received that we ended More

by Wheetiebug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Germain Toyota Service Team
Nov 20, 2017 -

Germain Toyota of Columbus responded

Thank you for your business as well as for returning to work with AJ on a second vehicle. We appreciate you sharing your experience and are looking forward to our continued relationship. Best Regards, Rich Newsome General Manager

November 18, 2017

4Runner Excellent service. Fast paperwork processing. Delivered what was agreed on. Kept me informed as the search was progressing.Would work with AJ and Ashe More

by Wrangler
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Germain Toyota of Columbus responded

We are thrilled to know that both AJ and Asher provided you a quality experience. Thank you for taking the time to let us know about your visit. Best Regards, Rich Newsome General Manager

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