Germain Toyota of Columbus

Highly Recommend! Great Customer Service! I highly recommend visiting Germain Toyota if you are in the market for a new vehicle! I wasn't exactly sure what vehicle I wanted - and AJ was super I highly recommend visiting Germain Toyota if you are in the market for a new vehicle! I wasn't exactly sure what vehicle I wanted - and AJ was super helpful in helping me narrow down my decision. He provided me with useful information on each vehicle and was patient with me while I weighed all that each vehicle had to offer! I ended up with a Highlander SE and I am loving it. Rich Newsome was also super helpful and answered any questions that I had! I am confident that my husband will be visiting Germain Toyota once his lease is up as well. The customer service we received was top notch! More

Patient and pleasurable I consider myself a picky consumer and like many I dread car shopping. Rod was patient and never pushy. I felt like he cared about my experience and r I consider myself a picky consumer and like many I dread car shopping. Rod was patient and never pushy. I felt like he cared about my experience and respected our feelings through the process. 5 star guy! More

Friendly Service and patient Thank you to Kenny who first introduced me to the Toyota Rav4, Travis who stayed late doing paperwork and Asher who got the financed part all wrapped Thank you to Kenny who first introduced me to the Toyota Rav4, Travis who stayed late doing paperwork and Asher who got the financed part all wrapped up for me. I arrived an hour before closing time, and even though we wanted to think the vehicle over for the night, they gave us a great offer we could not refuse. More

Excellent Costumer Service/Best Cars I got my second car from this dealership. They got me a good deal on the first car I bought from them. So I came back. They have Excellent Customer se I got my second car from this dealership. They got me a good deal on the first car I bought from them. So I came back. They have Excellent Customer service, good deals and the best cars! More

Mark Pastre - Above and Beyond the Call of Duty - Excellent I have been a a loyal Germain Toyota customer for 30 years. Years back I tried service at another dealer because it is closer to home. Very disappoi I have been a a loyal Germain Toyota customer for 30 years. Years back I tried service at another dealer because it is closer to home. Very disappointed with that dealer. I met Mark this fall 2016 and he had the necessary work done to my Rav4 in timely manner, pointed out recalls and fixed those as well. He went to bat for me to facilitate other work being done on my Rav4. Mark is knowledgeable and provides excellent service and is a good guy as well. Germain hit a home run bringing Mark onboard. I will go nowhere else for service. More

Purchase of 2017 RAV 4 I had the pleasure of having Tom Lombardo as my salesman when I was looking to purchase a new RAV 4! I never felt pressured and when he found the one I had the pleasure of having Tom Lombardo as my salesman when I was looking to purchase a new RAV 4! I never felt pressured and when he found the one I was looking for- color in particular - he was as excited to show it to me as I was to see it. I would recommend Tom to any of my friends or family who were looking to buy their next new car. He answered all my questions and since it was quite an upgrade for me from my current car - a 2001 RAV 4 he took the time to explain all the new gadgets and told me to make a list of anything I needed to go over and come back and he would do so. So kudos to Tom and thanks. More

Above and Beyond! Colleen went above and beyond to answer my questions, thoughts, and concerns for the Camry I am considering buying. She took the time to understand my Colleen went above and beyond to answer my questions, thoughts, and concerns for the Camry I am considering buying. She took the time to understand my wants, needs, and price points. She was well informed on the product, and took the time to help me understand the benefits of the vehicle. More

Daniel Clemons I called in looking for a truck and I got AJ Castin as my salesman. He asked all the necessary questions and took the time to find what I wanted in a I called in looking for a truck and I got AJ Castin as my salesman. He asked all the necessary questions and took the time to find what I wanted in a truck. They had exactly what I wanted and made my buying experience spectacular and quick! If you need a new car or truck I highly recommend AJ as a salesman and the whole Germain Company! More

Kylee is so helpful and always has a smile on her face! My mom and I always have all our service needs met and appreciate kylee's personal attention. We appreciate how quickly our vehicles are taken care of My mom and I always have all our service needs met and appreciate kylee's personal attention. We appreciate how quickly our vehicles are taken care of. More

Professional and courteous If you are looking for a knowledgeable, professional and courteous sales person, Tom is the right choice! I really appreciate someone who takes the t If you are looking for a knowledgeable, professional and courteous sales person, Tom is the right choice! I really appreciate someone who takes the time to answer all of my questions without high pressured sales. Excellent experience! More