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Germain Toyota of Columbus

Columbus, OH

4.6
2,771 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,771 reviews

May 06, 2015

Veronica Azzalina This was by for the best experience buying a car we have ever had. Veronica A. was crazy good and it was a pleasure to work with her she is the best!! More

by hiedimom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Carr
May 06, 2015 -

Germain Toyota of Columbus responded

We are so happy that Veronica was so "crazy good" and was such a pleasure to work with. Thank you for your business and for sharing your experience with others. Best Regards, Rich Newsome General Manager

May 05, 2015

Great service to Yaris - quick scheduling of repairs Yesterday I called Germain Toyota with a laundry list of repairs for a very nice, but neglected 2008 Yaris. Today it is shining like a top and purring More

by Corbasse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Meade
May 06, 2015 -

Germain Toyota of Columbus responded

Thank you for sharing your positive sales experience with Robert. Your kind words as is your business are greatly appreciated. Best Regards, Rich Newsome General Manager

May 05, 2015

Excellent Service Department I had over $1000 dollars worth of work done to my wife's Camry. The work was done quick and efficient so we could get on with our day. Mr. Meade eve More

by dustymcconnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Meade
May 06, 2015 -

Germain Toyota of Columbus responded

Thank you for your continued business and kind words regarding your recent service visit. Best Regards, Rich Newsome General Manager

May 04, 2015

Best Car Buying Experience! Veronica Azzalina was the best! I'd been saving up for the past four years for my dream car. She not only helped me find it but pointed out all the fe More

by Amber H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Carr
May 06, 2015 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota of Columbus for your car buying needs. Your kind words regarding your experience with Veronica are greatly appreciated. Best Regards, Rich Newsome General Manager

May 02, 2015

Car Service I got my car serviced at Germain about a year ago, when my car was having all sorts of issues. They were honest with me about what I needed to get fix More

by blakeandrews10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Meade
May 04, 2015 -

Germain Toyota of Columbus responded

Thank you for sharing your positive service experience with our dealership. We look forward to working with you again. All the best, Rich Newsome General Manager

May 01, 2015

Excellent and Professional Customer Service! I had a great experience during my recent visit to the dealership. I'd like to specifically mention the great job done by Meredith Dargusch and Benard More

by Robert B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meredith Davis, Benard Ogbeide
May 04, 2015 -

Germain Toyota of Columbus responded

We thank you for your business and are pleased that Meredith and Benard provided you a quality experience. All the best, Rich Newsome General Manager

April 24, 2015

Great customer service I drove 150 miles just to purchase a vehicle from this dealership. After speaking with the staff online, they had everything ready for my visit to the More

by rrdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2015 -

Germain Toyota of Columbus responded

All of us here at Germain Toyota appreciate you making the trip to Columbus and allowing us the opportunity to earn your business. Thank you for sharing your experience, please let us know if there is anything further we can do for you. All the best, Rich Newsome General Manager

April 19, 2015

Extremely Professional! I worked with Chris Wilson and was very impressed with his professionalism. He was extremely knowledgeable about the vehicle and very helpful. I did n More

by customer0415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wilson
Apr 21, 2015 -

Germain Toyota of Columbus responded

We thank you for your business and your kind words regarding your experience with Chris. Please let us know if there is anything further we can assist you with. Best Regards, Rich Newsome General Manager

April 14, 2015

Very poor service I was at the dealer on 4/11/15 because I was stranded in Columbus with 4 kids and wife, due to a bad batteries that I just purchased over two month ag More

by toyota
Recommend Dealer
No
Employees Worked With
Robert Meade
Apr 27, 2015 -

Germain Toyota of Columbus responded

We sincerely apologize for your recent visit to our dealership. Your comments cause us great concern as they do not describe a typical Germain experience. Our Service Manager Ralph Cumston would appreciate the opportunity to speak with you to gather more information regarding your experience. If you could reach out to Ralph at your earliest convenience, Ralph may be reached at 614-383-5215, or provide us your best contact information we would greatly appreciate it. All of us here thank you for your loyalty to Toyota and look forward to hearing from you. Best Regards, Rich Newsome General Manager

April 11, 2015

Exceptional I have visited many dealerships and this is by far the best experience I've had . Friendly staff and very informational . They were able to work with More

by Resapeterson1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Apr 13, 2015 -

Germain Toyota of Columbus responded

Thank you for your business and your kind words. We also appreciate you spreading the word to your friends and family. Best Regards, Rich Newsome General Manager

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