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Germain Toyota of Columbus

Columbus, OH

4.6
2,771 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,771 reviews

February 26, 2015

awesome dealership Greg Neutering was my sales associate and I was very impressed with the service. He listened to my needs made it easy to process, over all the best ex More

by Token
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 02, 2015 -

Germain Toyota of Columbus responded

Thank you for sharing your positive experience. We look forward to continuing to provide you with quality service. Best Regards, Rich Newsome General Manager

February 26, 2015

VIP SERVICE & TREATMENT This is my SECOND time purchasing a vehicle with Germain Toyota! I kept my business cards from the first purchase for my Sales Associate Brian Scott More

by mrspenn12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McClurkin, Robert McClurkin, Brian Scott
Feb 26, 2015 -

Germain Toyota of Columbus responded

We greatly appreciate you sharing your positive sales experience along with your continued loyalty to Germain, Brian and Robert. As always our team is here to assist you with anything you may need. All the best, Rich Newsome General Manager

February 26, 2015

Best customer service ever!!! Best service by far!!! I had been looking for my dream car for over 2 months, I couldn't find any dealership that would actually work with me. These p More

by Paulallen58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Feb 26, 2015 -

Germain Toyota of Columbus responded

Thank you for sharing your positive sales experience. We are thrilled we were able to assist you in finding the right car to meet your needs. Best Regards, Rich Newsome General Manager

February 25, 2015

Leo Treadway DOES IT AGAIN!! In August, 2014, our 4-Runner lease was up and we really hadn't been able to decide what to do, especially considering we had high miles, drove it a l More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2015 -

Germain Toyota of Columbus responded

Thank you for sharing you positive experience with Leo. Your kind words are truly appreciated as is your business. We look forward to working with you again when you are ready for your next vehicle. Best Regards, Rich Newsome General Manager

February 25, 2015

No Hassle and Great Customer Service Brian was wonderful to work with! He was professional, didn't hassle us, and got us exactly what we wanted with the right price!! Thank You Brian I wi More

by jerryjess99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Feb 26, 2015 -

Germain Toyota of Columbus responded

Thank you for your business and your kind words regarding your experience with us here at Germain Toyota of Columbus. Best Regards, Rich Newsome General Manager

February 24, 2015

Marlin Black makes me a Happy Customer, deal on wheels!! This is the second purchase with the dealership. Each time Marlin has helped me. I just cant explain his wealth of knowledge. I was driving a 2008 Cam More

by sdm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2015 -

Germain Toyota of Columbus responded

Thank you for your continued business and kind words regarding your experience with Marlin. We appreciate you sharing your experience and look forward to our continued relationship. Best Regards, Rich Newsome General Manager

February 21, 2015

2015 Toyota Camry XSE! In a Blizzard From the first time I called and spoke to Jody, I was treated with care. I asked to work directly with Marlin Black and Jody still provided me with ex More

by Brittany Eddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2015 -

Germain Toyota of Columbus responded

Thank you for your business and your kind words. You can rest assured that any referral will receive the same quality experience as you and your husband. We wish you many pleasurable driving miles in your new Camry, please let us know if there is anything further we can do for you. Best Regards, Rich Newsome General Manager

February 17, 2015

Yea Marlin Black! I have had great success working with Marlin Black for the purchase of my last 3 used cars. The buying process was fast and smooth. I like the way the More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2015 -

Germain Toyota of Columbus responded

All of us here at Germain Toyota thank you for your continued loyalty to Germain and Marlin. We are thrilled that you have had such quality experiences and were willing to spread the word. Best Regards, Rich Newsome General Manager

February 06, 2015

Marlin Black - I would work with him again! Marlin Black was very helpful during the whole car buying process. He is personable and did a good job answering my questions and phone calls. He fo More

by Happy Cust. 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2015 -

Germain Toyota of Columbus responded

All of us here at Germain Toyota of Columbus thank you for your kind words and business. Best Regards, Rich Newsome General Manager

February 05, 2015

First class dealership Brian Scott and the used car sales mgr. Greg Coby treated me like I was their only customer. First class treatment from the moment I walked in until t More

by tphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Feb 16, 2015 -

Germain Toyota of Columbus responded

Thank you for sharing your positive sales experience with Brian. Please let us know if there is anything further we can do for you. Best Regards, Rich Newsome General Manager

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