Germain Toyota of Columbus

Excellent Experience It was a pleasant experience working with the salesman Brian Scott, because I had not planned on purchasing a car. The new car I elected is suitable It was a pleasant experience working with the salesman Brian Scott, because I had not planned on purchasing a car. The new car I elected is suitable for me and was in excellent condition. Brian took the time to answer all my questions and worked very hard to meet my requests. After completing the paperwork on the purchase. He took the time and assisted me with features on the car. My over experience was great. More

Marlin Black is AMAZING!!! This week, we purchased an Infiniti. Marlin Black was FANTASTIC!! We are very impressed. His business acumen is unmatched in auto sales; he has the This week, we purchased an Infiniti. Marlin Black was FANTASTIC!! We are very impressed. His business acumen is unmatched in auto sales; he has the ability to assist you with everything from finding the right vehicle to fit your needs to leading you through the financial process and more. He practices exceptional customer service and he is not pushy or dishonest. Mr. Black is a great communicator and negotiator who goes the extra mile to take care of customers even after the sale. He does not treat people as if they are just another "sale" for the day. He shows his customers respect and does not try to force them into anything that they are not comfortable buying. He carefully listens to what his customers are saying and he explains things to them thoroughly when questions arise. Mr. Black does not make you feel rushed, coerced or lied to. When we left the dealership, we were extremely happy with the vehicle we selected, the price paid and the care we were shown. Whether you are simply researching vehicles, or if you are ready to drive something off the lot today, you will NEVER be disappointed working with Marlin. I will definitely be a repeat customer and will recommend him to my family and friends. I have purchased many cars in the past but the personal attention shown by Mr. Black has set the bar very high for any salesperson I encounter in the future. He has demonstrated the fact that it is possible for dealer representatives to be customer-focused and successful at the same time in auto sales. Thank you for everything! We appreciate it and are excited to work with your organization again in the future. More

overall good experience I worked with David during game my visit. I really enjoyed him. He took his time, answered questions, and did not try to pressure me too hard. When it I worked with David during game my visit. I really enjoyed him. He took his time, answered questions, and did not try to pressure me too hard. When it came time to talk numbers, he was willing to work with my budget within reason. I love my new car! More

Will be back again! We had been to almost every dealer in Columbus with no luck at finding what I wanted in a budget friendly option. I was pleasently surprised by the us We had been to almost every dealer in Columbus with no luck at finding what I wanted in a budget friendly option. I was pleasently surprised by the used options listed on Germain's website so I decided to go in to look in person. David Backherms was absolutely wonderful in helping get us into a car with everything I wanted and more. They fixed everything we asked them to and were able to meet us on my trade in value. I know we will be back here for our next car purchase and will recommend to anyone we know who is looking for a new or used car! Thanks to David, Leo, and the rest of the Germain team on making my first car buying experience a wonderful one! More

Car buying experience I cant say it well enough but my experience today was incredible. My salesman Tony Shaw started by returning my call a week ago. I explained my heal I cant say it well enough but my experience today was incredible. My salesman Tony Shaw started by returning my call a week ago. I explained my health issues and he completely understood and was very understanding and made sure that he kept on the look for me. He showed absolutely no pressure and went out of his way to help. I expressed my interest in one particular car and he made sure not to sell it out from under my feet since i am currently living in Cincinnati. I highly recommend this gentleman for anyone. On the financial side Asher Puri was outstanding. I was a cash buyer and he facilitated everything quickly. Highly recommended dealership. More

New Car Purchase I was pleased to deal with two employees who were super nice - Omar Jackson and Shawn DuBoe. Omar helped me find the car I wanted and helped make the I was pleased to deal with two employees who were super nice - Omar Jackson and Shawn DuBoe. Omar helped me find the car I wanted and helped make the deal happen, and Shawn patiently explained all the details! More

New Car Today I bought my first ever car. Going in I was very skeptical because my dad being a finance guy he had to get the exact deal he wanted or we walked Today I bought my first ever car. Going in I was very skeptical because my dad being a finance guy he had to get the exact deal he wanted or we walked out. Fortunately we walked out, but with my first car! I loved working with Tony and so did my father. Nothing but good quality service. Also working with the finance guy Leo was a great experience as well. I am extremely happy with my experience at Germain Toyota and I know I will be back once I am done with this car. I have already recommended it to my coworkers and plan on telling more people of my good experience. Wonderful service, made my first car buying experience great! More

amazing staff Went in just looking at a vehicle I was interested in, ended up leaving in it. The staff was friendly and helped me get the payments I was looking for Went in just looking at a vehicle I was interested in, ended up leaving in it. The staff was friendly and helped me get the payments I was looking for. Alex was chatty and made the car buying experience fun. Asher made sure we understood what was going on with the financial part and was very helpful in the final process. Wasn't expecting to leave in a car but glad I did! Love my 2011 ford focus!! More

Very good buying experience! My girlfriend and I both just recently purchased vehicles from Tony Shaw, he made the experience very pleasing and was extremely helpful with our new My girlfriend and I both just recently purchased vehicles from Tony Shaw, he made the experience very pleasing and was extremely helpful with our new purchases. I'm always open to directing people in his way when they mention needing a new vehicle. We were very happy with our overall experience and will be sure to return again for our future vehicle purchases. Thanks Tony! More

blessed!!!!! I was looking for a car and marlin went out of his way to do just that. he got me into a new lexus es350 and the color as well as the car is awesome!! I was looking for a car and marlin went out of his way to do just that. he got me into a new lexus es350 and the color as well as the car is awesome!!! I will definitely go back as well as send him more clients. thanks again!!! More