Germain Toyota of Columbus

I had only been in the Columbus area for about a year when my car began to act up. I tried to put off purchasing a "new to me" vehicle as long as I could when I came across Jeremy at Germain Toyota. Not when my car began to act up. I tried to put off purchasing a "new to me" vehicle as long as I could when I came across Jeremy at Germain Toyota. Not only was he knowledgeable of their inventory, he listened to what my needs were and assisted me in finding the perfect car, with the right price and then, most importantly, walked me through financing. They are truly a start to finish dealership and I have recommended Jeremy to all of my friends and family. Thank you Jeremy and the folks at Germain Toyota! More

From the moment I walked in to the moment I drove away in my NEW CAR every single person I came in contact with was very pleasant, knowledgeable, friendly and helpful....EVERY SINGLE PERSON! I was in and out my NEW CAR every single person I came in contact with was very pleasant, knowledgeable, friendly and helpful....EVERY SINGLE PERSON! I was in and out faster than the past at other places! I recommended Germain Toyota to a couple co-workers that are looking to trade in their vehicles. And I would recommend Germain Toyota to anyone looking for a new or used vehicle without hassles. More

Brian Scott was fantastic. He help me look for the right Brian Scott was fantastic. He help me look for the right car that's for me. Made sure I was very well taking care of. I am blessed to have Brian as m Brian Scott was fantastic. He help me look for the right car that's for me. Made sure I was very well taking care of. I am blessed to have Brian as my salesman. Because look... now I'm rolling in a better and reliable car for me and my kids. And yes in my opinion Brian deserves 5 stars for everything and I will be sure to recommend him. Thanks More

Marlin Black is by far the most professional,helpful, and nice customer service oriented salesmen that I've ever encountered at a dealership in a long time. He really deserves to be recognized for his great nice customer service oriented salesmen that I've ever encountered at a dealership in a long time. He really deserves to be recognized for his great work. He has always been friendly and is ready to answer any questions, and most importantly reassure me that he was there to help me for as long it took to make the right decision. As a consumer, purchasing a car can be a scary experience, you never know what you are going to drive off the lot with. I've purchased serveral vehicles in the past and some experiences have been good and some have been terrible. It's always nice to know that someone is willing to go above and beyond for their customers and to genuinely see them as more than just a sell. Working with Marlin was a not only a pleasure, but a good experience as well. I will definitely recommend others to visit Germain Toyota and tell them to make sure they ask for Marlin. More

Marlon Black provided me and my wife with excellent service. He was very patient and listened to what my wife and I needed as far as staying within our budget and he worked extremely hard to meet our service. He was very patient and listened to what my wife and I needed as far as staying within our budget and he worked extremely hard to meet our needs. Mr. Black attitude was very caring and professional. He was not pushy which is a plus for my wife. He treated us very well and that is important anytime you go and make a major purchase such as a car. He answered our questions and went that extra mile to make this experience very comfortable, understandable and without incident. We found what we needed and wanted in one afternoon and the buying experience was much better than our previous car buying experience in the past. My wife and I would recommend Mr. Black and the Germain dealership and we also have to give a shout out to Tony who was the individual we signed our finance papers with as well. More

James Byers helped me to find a 4 Runner. He was very knowledgeable about the vehicles and made me feel very comfortable. I would recommend working with Mr. Byers and will give him my business in the fut knowledgeable about the vehicles and made me feel very comfortable. I would recommend working with Mr. Byers and will give him my business in the future. Thank you for making my car buying experience a pleasure. More

James impressed on me the quality of the purchase of the vehicle. Without alot pressure or a long wait for answers to my question s. Made me feel like he cared about me not the sale vehicle. Without alot pressure or a long wait for answers to my question s. Made me feel like he cared about me not the sale More

Mr. Byers was a very kind, and informative associate! He made looking for a car fun and easy! Will definitely work with him again in the future! made looking for a car fun and easy! Will definitely work with him again in the future! More

My experience at this dealership was get, the sales person was very knowledgeable in the product that he was selling. He was very kind offered us something to drink during that paperwork processes. th person was very knowledgeable in the product that he was selling. He was very kind offered us something to drink during that paperwork processes. the car buying processes seem to go by very quickly. I would send friend to purchase a car here. More

This was our second car to be purchased through the dealership. The second time was made fast and easy. Everyone was very helpful and friendly through the process. The car was priced right and was t dealership. The second time was made fast and easy. Everyone was very helpful and friendly through the process. The car was priced right and was they were able to get me into the car for a low payment which included my warranty than other dealerships had quoted me. There was a slight problem with the vehicle that they fixed for me with no cost out of my pocket within the first week of having the vehicle. More