Germain Toyota of Columbus

I've bought and serviced my last two vehicles here but recently purchased elsewhere. I made a bad decision. The service at Germain Toyota is the best I've ever had. Please let the service staff know t but recently purchased elsewhere. I made a bad decision. The service at Germain Toyota is the best I've ever had. Please let the service staff know that I miss them and will be back when I purchase my next vehicle. More

I drove over an hour to look & test drive this car, even though I wasnt feeling very well but I needed a smaller economical car ASAP. I called and talked to a sales man (John Cuestas) who got the car even though I wasnt feeling very well but I needed a smaller economical car ASAP. I called and talked to a sales man (John Cuestas) who got the car ready for us for when we got there because we were pressed for time. It was ready for us!!! I was so sure when I called that this was the car for me that before I even left my house that I cleaned out my car. However after driving over an hour in my nice smooth 2001 Olds and then test driving the 2013 Toyota Corolla S I was devastated and walked away from the Toyota. I loved my Olds Aurora and this was no Olds!!! The salesmans face had the most devastated look on it also. I think He couldnt believe I walked away form it and I had him show me other cars. My husband had a good talking to me and had to remind me that I was looking for another vehicle for gas mileage purposes and not for extreme luxury & roomy comfort. The saleman saw my frustration and offered to let us take the car for another longer drive and told us to go get lunch and think about it. After taking it for another spin my mind was changing and I realized this was an awesome car and a really good deal. We called while on the test drive and let them know we wanted the car and that we were pressed for time (we didnt even get to have lunch). They got the papers ready for and we were out of there right on time. Very friendly, very knowledgeable, very personable & very patient with my mind changing ordeal. I miss my olds a lot & I hope someone takes care of that car whoever gets it.....But Im really super happy I got this 2013 Toyota Corolla S!!!! I feel like I could pop a wheely in this little thing LOL My 16 & 18 yr old boys LOVE IT!!! & this 44 yr old mom LOVES the AWESOME gas mileage$$$ Thank you Germain Toyota of Columbus & all who were involved in this sale. One of the best car buying experiences I have ever had. Kathrine "Tina" Baldwin More

Ever since we first bought our Prius we have been extremely satisfied with our experience starting with our test ride and trade in negotiations,to and including all of our service visits. In and out extremely satisfied with our experience starting with our test ride and trade in negotiations,to and including all of our service visits. In and out in a very timely manner. More

The reason I choose Germain Dealership was because I was looking for a Rav4, and went to see both dealers, having a more efficient client services from the beginning up to now that I took the car for the 6 looking for a Rav4, and went to see both dealers, having a more efficient client services from the beginning up to now that I took the car for the 6 months service. More

We are so happy this dealership worked with us and with our limited budget to get us what we needed to accommodate our family. Not once did they give any negative answers. We experienced fast and amazing our limited budget to get us what we needed to accommodate our family. Not once did they give any negative answers. We experienced fast and amazingly friendly service. We will definitely refer family and friends to this dealership and to our sales consultant Ralph Haygood. More

We worked with David Backherms and would recommend him highly to anyone who is looking for a car. He is upfront, a good communicator, open and friendly and not a "pushy" sales type! We found him to b highly to anyone who is looking for a car. He is upfront, a good communicator, open and friendly and not a "pushy" sales type! We found him to be very dependable and honest in his approach. Everyone we encountered made the experience a pleasant one and we bought the car that we had called David about! The car is exactly what we wanted and I am extremely happy that I saw the Highlander on Autotrader and made the call before it was sold to someone else! If you could clone David you could use him for a prototype of the "perfect salesman"! Thanks. More

I had a really good experience buying my new car at Toyota Camry 2014 on 10-11-2014. I need to appreciate Norm Oribello and Brandon for there fantastic work and the way they worked with me to get my ta Toyota Camry 2014 on 10-11-2014. I need to appreciate Norm Oribello and Brandon for there fantastic work and the way they worked with me to get my taste of car. Thanks once again you both. I would recommend you to reach Germain Toyota to get a best deal for your cars. More

I bought my first corolla from this dealership and wont ever go anywhere else. They have been very welcoming to myself and my family. Everytime I come in I always feel welcome and enjoy waiting while my ca ever go anywhere else. They have been very welcoming to myself and my family. Everytime I come in I always feel welcome and enjoy waiting while my car is being serviced More

My family traded in an older car on a purchase, The purchase itself was fine. But, the finance manager, Anthony (Tony) Turner, filled out incomplete paperwork for the new loan, and then he kept making purchase itself was fine. But, the finance manager, Anthony (Tony) Turner, filled out incomplete paperwork for the new loan, and then he kept making promises he did not complete, specifically to send the payoff to my bank/lien holder for the old car, and fix the part on the purchased car that was broken. After 4 weeks of leaving several messages for the business office and management of Germain to contact me, (but they failed to do so), I filed this review and contacted the Ohio Attorney General's Office. Used car manager. Greg Coby contacted me within 24 hours and was VERY helpful. He addressed all the issues I presented to him, and he apologized for any mistakes. I appreciated his willingness to be reasonable, and i edited this review to reflect what took place, and I informed the Attorney General's Office that they could close my case-compliant as the matter had been resolved without their involvement. More

We had been looking for a truck as a second vehicle. When we arrived at the dealership, we were immediately greeted by Luci Green. She was so professional and courteous and helped us find just what we When we arrived at the dealership, we were immediately greeted by Luci Green. She was so professional and courteous and helped us find just what we were looking for. She was great throughout the whole process and we would definitely recommend her. This is the third time we have purchased a vehicle from Germain Toyota. More