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Germain Toyota of Columbus

Columbus, OH

4.6
2,771 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,771 reviews

March 25, 2013

Leo was great to work with. He is not pushy and seemed to want to make sure I was happy with my purchase. He has called twice now to follow-up with me. Great customer service. I will definitely go to Leo nex More

by Lverbance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2013 -

Germain Toyota of Columbus responded

Thank you for your review, you can rest assured that any referral will receive the same quality experience as you did. Best Regards, Craig Ferguson General Manager

March 23, 2013

I walked into Germain Toyota nervous because I didn't know how my experience would be, but I'm glad I did decide to trust myself to try something out of my comfort zone. Germain Toyota and it's employees More

by nijai02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McClurkin, Brian Scott
Mar 27, 2013 -

Germain Toyota of Columbus responded

Thank you for allowing us the opportunity to earn your business. We look forward to building a lasting relationship. Best Regards, Craig Ferguson General Manager

March 11, 2013

The entire experience was professional from start to finish. Greg Neutzling was awesome and I would recommend this dealership to anyone. Loved it all! Thanks! More

by Alecia Larsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2013 -

Germain Toyota of Columbus responded

Thank you for your business and your review. Best Regards, Craig Ferguson General Manager

March 09, 2013

I wanted to test drive a Rav4 to possibly purchase. And to understand about what kind of financing was available. I had a 4 Runner purchased there new in 1999 and was ready for something new. Did I want More

by tbear1207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Chris Wilson
Mar 13, 2013 -

Germain Toyota of Columbus responded

Thank you for your business and your review. We do apologize for your wait for finance, sometimes it does seem to take awhile but we do make sure that all our customers have all the time they require while meeting with our financial team. Best Regards, Craig Ferguson General Manager

March 04, 2013

Susan Goodman was fantastic! The entire buying process was very painless and fast! My only con is the amount of time it took for me to get the vehicle once it went to clean up and the car was not very cle More

by syl1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2013 -

Germain Toyota of Columbus responded

We do apologize that the car was not in the condition it should have been upon delivery. Susan should of contacted you by now to schedule your vehicle back in to take care of this for you. If you have not heard from her please give her a call. Best Regards, Craig Ferguson General Manager

February 28, 2013

Mrs Goodman worked with me from the moment I stepped foot into the dealership. She was very friendly and willing to ask about my needs. She was concerned about my concerns and never was pushy. I enjoyed the More

by UNECC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2013 -

Germain Toyota of Columbus responded

All of us here at Germain Toyota of Columbus appreciate your business and your kind review. Please let us know if there is anything further we can do for you. Best Regards, Craig Ferguson General Manager

February 12, 2013

I found Brian very helpful and friendly. He was able to assist me in purchasing a car for my daughter and with the help of Ton y Turner get all the required paperwork completed to finalize the deal. The en More

by car88ttp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scott
Feb 26, 2013 -

Germain Toyota of Columbus responded

Thank you for your kind review and your business. We hope your daughter is enjoying her new car. Best Regards, Craig Ferguson General Manager

February 11, 2013

D'Lacy Stith and Asher Puri are the reasons why my wife and I have purchased (3) new Rav 4x4's from Germain Toyota. They are both Professionals, Extremely Easy to work with and listen to their custome More

by kevin malesick
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D'Lacy Stith
Feb 11, 2013 -

Germain Toyota of Columbus responded

All of us here at Germain Toyota thank you for your continued business and review. Your loyalty to our dealerhsip and the brand is greatly appreciated. Best Regards, Craig Ferguson General Manager

February 04, 2013

Susan did a great job for us and when some one is loking for a car we will send them her way keep up the the good work More

by robertbesser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2013 -

Germain Toyota of Columbus responded

Thank you for your review and business. Susan will provide any referral with the same quality experience as she did for you. Best Regards, Craig Ferguson General Manager

February 01, 2013

Susan Goodman sold us a 2012 Sienna LE in August, 2012. We decided to purchase a 2013 Sienna in January, 2013. Susan had moved on to used cars sales, but when we called and asked for her to take care of u More

by pvcornwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2013 -

Germain Toyota of Columbus responded

Thank you for your kind review and your continued business. Please let us know if there is anything further we can do for you. Best Regards, Craig Ferguson General Manager

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