Germain Toyota of Columbus

This is our third purchase from Germain Toyota and it just gets better each time. Our salesman, Leo Treadway, went above and beyond what I expected! Gregory White also helped us out, above and beyond w just gets better each time. Our salesman, Leo Treadway, went above and beyond what I expected! Gregory White also helped us out, above and beyond what I expected, on Leo's day off. I will be referring everyone I know to Germain Toyota because of the great service I received. And I will tell them to see Leo for a great deal! Ellen F. Weisberger More

First rule of business deals, never take the first offer. Fortunately, James was willing to listen and work with us and get our payments where we wanted them. We walked in knowing which car we wanted to look Fortunately, James was willing to listen and work with us and get our payments where we wanted them. We walked in knowing which car we wanted to look at, and he informed us it was getting new tires put on. He was able to get us in a test drive before then, and we really liked it. He made sure the tires were put on before we left. Great service! We did run into a snag when getting gas. The cap had a lock and we weren't given a key. James then asked us to leave the car overnight and he would replace the cap, fill up the tank and have the car detailed for us. All in all, we had been to a lot of dealerships in the previous week and met some really good salesmen, but James closed the deal. Our credit was not the best due to bankruptcy from 6 years ago, but Germain was able to get us in a car with decent mileage, a payment we wanted and even 1% lower interest rate. Thank you. More

Awesome experience! I was a little apprehensive about the whole car buying experience in general but Chris Wilson made it as painless as possible. In & out in around 2.5 hours. The finance person was a the whole car buying experience in general but Chris Wilson made it as painless as possible. In & out in around 2.5 hours. The finance person was a little pushy as is his job but I stood my ground and turned down his pitches without any problem. Otherwise it was an awesome experience all around. I would definitely recommend the salesperson I dealt with. More

We drove 3 hours from WV to look at a used vehicle. JoJo stayed on top of everything, calling us back when the price was reduced. When we got there, he was very helpful and got us to drive home in the car t stayed on top of everything, calling us back when the price was reduced. When we got there, he was very helpful and got us to drive home in the car that we loved. We worked with Tony in financing, and he was also very helpful ensuring that we got the best bang for our buck. More

Brian Scott got me an amazing deal on a very nice used 2005 Jeep Wrangler. I was surprised at how hassle free the whole transaction was. I purchased an extended warranty. And I am glad I did. Just a few w 2005 Jeep Wrangler. I was surprised at how hassle free the whole transaction was. I purchased an extended warranty. And I am glad I did. Just a few weeks after buying it, some of the shocks needed replacing. Germain Toyota replaced everything free of charge, no questions asked. They stand by their word. I definitely recommend buying from Germain Toyota. And be sure to ask for Brian Scott! More

I recently decided to purchase a pre-owned truck and I found what I thought would be a perfect fit for me. Although the truck seemed great, it was over 70 miles away from my home. I contacted Germain Toyo found what I thought would be a perfect fit for me. Although the truck seemed great, it was over 70 miles away from my home. I contacted Germain Toyota of Columbus and reached Greg. Greg provided a level of service that I had never experienced from a car dealer. He assisted me over phone and made sure that the long trip that I was going to make to check out the truck would not be a waste of my time. He was not pushy and addressed every concern that I had prior to purchase. When my wife and I arrived at the dealership to test drive the vehicle. Greg greeted us warmly and did not rush us at all. He allowed us time to thoroughly inspect the vehicle. After seeing that the vehicle was exactly as he described over the phone, and receiving such friendly service, my wife and I felt extremely confident in our decision to make a purchase. Throughout the purchase process, both Greg our salesperson and Greg the manager made sure that we had a good experience. We even had some good interactions with other team members while we were there. Based on my experience, I will be recommending friends and family from my home area of Wilmington,OH make the trip to Greg. The professionalism and friendliness of this dealer has won me over. More

Scoured the internet and ended up here. Boy am I glad. Brian was a consummate gentleman and held true on everything he told me he could and would do. The Corolla I purchased only came with one key, I mad Brian was a consummate gentleman and held true on everything he told me he could and would do. The Corolla I purchased only came with one key, I made a small comment about it and he said, "no problem, I can take care of that", same for some missing floor mats; he told me he'd find me some. On the day that I came in to have the extra key made he wasn't there. I asked about the floor mats Brian had said he was trying to find me. Come to find out, there were none to be had. He was at the time out buying some for me. About 5 minute after asking, Brian was walking in the door with my new floor mats. That to me was unparalleled service. This in addition to the friendliness, courteousness and professionalism of all the staff at Germain is the reason I will recommend them to everyone I know and will return the next time I'm in the market for another car. Great job! More

Mark Pastre was helpful, friendly, and knowledgeable. The service center in Texas that told me about the leaking tensioners scared me and also gave me a long list of other things my car needed. I didn't have service center in Texas that told me about the leaking tensioners scared me and also gave me a long list of other things my car needed. I didn't have time to get it fixed before I had to get on the road and I figured I'd call Toyota to check it out when I got to Colulmbus. I am so glad I got Mark on the phone when I called the dealership for service. He clearly explained the potential problems and various solutions depending on what the exact problem was over the phone. I got personal service from Mark when I arrived at the dealership, and a phone call from him when they determined the exact problem. The list of other potential service needed was short and reasonable--not at all like the service center in Texas. Mark got my total service done in less than 3 hours for under $400---which included several other items in addition to the leaking tensioner. Great experience with Mark and Germain Toyota! More

I gave this rating because I felt I was treated with great respect, Susan listened to my needs ,found the car in the condition I needed, and she and Tony were able to get the loan payment well within my great respect, Susan listened to my needs ,found the car in the condition I needed, and she and Tony were able to get the loan payment well within my price range. Overall experience is an a+ and I would definitely return to Germain Toyota for any future purchases. Well Done Germain. Big thanks to Susan Goodman And Tony More

Susan Goodman was so professional and friendly, and she put absolutely no pressure on us as we searched for the "right" car. She took the time to test drive the Camry XLE, and showed us the features betwe put absolutely no pressure on us as we searched for the "right" car. She took the time to test drive the Camry XLE, and showed us the features between that car and an Camry LE. She compared the value of each car for the features vs. the selling price, and it made our decision a no-brainer . We could not be more happy with the superior service Susan gave us, and will recommend her to our family and friends, and most importantly, will buy all of our future cars from her. Who knew that buying a car could be such a happy experience?! More