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Germain Toyota of Columbus

Columbus, OH

4.6
2,771 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,771 reviews

November 22, 2011

I gave this a rating of 5 because Norman the salesman helped me get into my new truck. And i couldnt be happier. I never thought the day would come and Germain Toyota made it happen!!! Thanks Norman for More

by asbridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman , Norm Oribello
November 07, 2011

We were looking for a couple of different car/truck styles and Norm Oribello helped us refine our interests and selection criteria by providing the different types of vehicles for a test drive. We narr More

by Edward the First
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Oribello, Norm Oribello
November 07, 2011

Jesse Wotruba wih Germain on Scarborough Boulevard in Columbus took excellent care of me. At one point Jesse even brought a car to my employer because I couldn’t get off work but really wanted to view t More

by ScionGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Wotruba
November 04, 2011

THIS WAS ONE OF THE BEST CAR BUYING EXPERIENCES THAT BOTH ME AND MY WIFE HAVE HAD, AND WE HOPE TO BE A CUSTOMER OF GERMAINS FOR A LONG TIME. LEASING A NEW CAR EVERY THREE YEARS IS OUR GOAL. DAVID W. & MAR More

by marvee4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OMAR JACKSON, Omar Jackson
October 19, 2011

We just purchased our 5th Toyota from the Germain Toyota Dealership off of Scarborough Blvd. We went into this car buying process not wanting a Toyota, because we just wanted something different. However, More

by kebbrech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory White, Gregory White
September 18, 2011

Overall our experience was fine,but during the Sales conversation regarding the warranty their was confusion with the sales person and us. Everything was clarified by the Business Manager regarding the More

by 5293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ross Kuehler,Lew Karbler, Luci Green,and Greg CoBy?
September 06, 2011

If you are using zag.com/edmund.com/truecar.com to do competitive new car shopping, do not trust the dealer promises until you get your vehicle. This dealer could not uphold his promise on the availabil More

by william88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg White
August 05, 2011

Marlin was great. He was kind, helpful, honest, funny, hard-working and I truly feel as if he was working for me instead of against me. I would absolutely recommend Marlin to anyone who was looking for a More

by gfci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Tinch
Aug 08, 2011 -

Germain Toyota of Columbus responded

Thank you so much for your review and kind words about our staff. At Germain Toyota we take great pride in our team and ensure that we deliver the utmost customer service to our clients. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your automotive needs for many years to come. Best Regards, Craig Ferguson General Manager

August 04, 2011

I have purchased Toyotas from Germain for over 20 years and feel I can trust them. I've always had good service and feel they give me accurate information and fair pricing. The employees are very pleasan More

by shoppinldy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg White II, Gregory White
Aug 08, 2011 -

Germain Toyota of Columbus responded

I not only wanted to thank you for your kind review of Germain Toyota and Greg, but for over 20 years of business. That's fantastic and we greatly appreciate it. We also look forward to meeting your automobile needs for many more years to come. Best Regards, Craig Ferguson General Manager

August 02, 2011

VERY FRIENDLY,KNOWLEDGEABLE, AND EASY TO WORK WITH. I HIGHLY RECCOMMEND GERMAIN TOYOTA. BOTTOM LINE IS I WOULD BUY MY NEXT CAR WITH OMAR JACKSON. More

by SZATMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OMAR JACKSON, Omar Jackson
Aug 03, 2011 -

Germain Toyota of Columbus responded

Thank you for your review of Germain Toyota of Columbus. Your kind words regarding Omar are greatly appreciated. We look forward to meeting your automotive needs for years to come. Best Regards, Craig Ferguson General Manager

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