Germain Toyota of Columbus

My daughter recently purchased a used Corolla from Perry Meyers. Marie has a severe hearing loss and Perry took extra pains to ensure that she understood each part of the transaction. The first car she Meyers. Marie has a severe hearing loss and Perry took extra pains to ensure that she understood each part of the transaction. The first car she tried was an Avalon, which she fell in love with. However, after driving it for a couple days, she discovered that, due to a physical problem, she could not turn her head sufficiently to see out the back window while backing up. Next, she drove a Mitsubishi for two days. This didn't suit her needs, so she brought that one back. Perry then arranged to have half s dozen cars for her to test drive and she finally bought the 2010 Corolla. Perry showed the patience of a saint (I was with Marie the second and third times she tested the cars). I told him he deserved the Salesman of the Year Award for all the time and patience he took with Marie. More

We recently had our 2008 Toyota Prius in for service...during the service, the technician found a leak from the water pump that we were not aware of. The water pump was fixed and it saved us an service...during the service, the technician found a leak from the water pump that we were not aware of. The water pump was fixed and it saved us another trip and several hundreds of dollars! Thank you Germain, we are loyal customers! More

I just bought a new Camry and worked with Nate Nance. This was my best car buying experience. He was very informative and helpful. Nate got me the best price without being the cliche cheesy salesman and This was my best car buying experience. He was very informative and helpful. Nate got me the best price without being the cliche cheesy salesman and he did not push me into buying a car. I am recommending him to all my friends. More

I recently moved to the Ohio area and was interested in a Toyota Tacoma. I went online to get information prior to moving to the area and was immediately contacted by Nate Nance. He called me and met with Toyota Tacoma. I went online to get information prior to moving to the area and was immediately contacted by Nate Nance. He called me and met with me to help me find the truck I wanted/needed. More

Overall a very "pleasant" experience. This dealership did NOT use high pressure tactics, or present us with "outrageous" financing quotes. They gave us realistic quotes up front and took the dealership did NOT use high pressure tactics, or present us with "outrageous" financing quotes. They gave us realistic quotes up front and took the time to explain answers to our questions in a patient and friendly manner. Carlan had a great attitude, and was courteous and talked to both of us (not just the man/husband). We have been very happy with our new 2011 RAV4, and we will definitely go back to Germain for our future new car needs. More

My wife and I had a great experience at Germain Toyota. We originally went in to purchase a new car for my wife, and by the time we left the dealership we both had bought new cars! Greg White, our salespe We originally went in to purchase a new car for my wife, and by the time we left the dealership we both had bought new cars! Greg White, our salesperson, was great to work with. He took all day to make sure we knew everything we needed to know about the two vehicles. They offered the most competetive deals of anyone around town. We couldn't be happier with our new Prius and Highlander. I'm so glad we dealed with Greg White and Germain! More

This is the second time in the past few years that we have purchased a vehicle from Germain Toyota. Both times Russell Doddroe was our salesman. Coincidence you may ask? Not hardly.We came back to Russe have purchased a vehicle from Germain Toyota. Both times Russell Doddroe was our salesman. Coincidence you may ask? Not hardly.We came back to Russell the second time because he is not pushy or over-bearing. He is very knowledgeable and entertaining. He made the whole experience as painless as possible considering the price of vehicles in todays world. The financing part also was smooth thanks to working with Tony. I would recommend Germain to anyone who is planning on purchasing a vehicle. Anytime that I have been to the dealership, everyone has been courteous and helpful. More

Several years ago we had a bad experience with this dealership. We went there again and bought a 2010 Rav. John Micheal waited on us and we could not have asked for a better salesperson. He knew his dealership. We went there again and bought a 2010 Rav. John Micheal waited on us and we could not have asked for a better salesperson. He knew his stuff,he was caring and he so much wanted to make us happy. He called a couple of times to see if everything was ok. I would highly recommend John Micheal to any person I know. They would be blessed to have him as a person to help them. Thanks for giving me the chance to share this Patty Ricciardo More

I have dealt with this dealer since December 2003, when I purchased a 2004 Sienna. When I take my car in for maintenance, the service department does not try to manufacture additional problems that need r purchased a 2004 Sienna. When I take my car in for maintenance, the service department does not try to manufacture additional problems that need repair, Note that they do ask about other possible issues but seem quite reasonable regarding their findings. In fact, when the care was 5 years old I had to insist that they install a new battery as their testing indicated that this was not necessary. Last week I purchased a new 2011 Sienna Limited as I wanted many of the features offered. Omar, the salesman, was very knowledgeable regarding the various features available. One complaint that I do have is with Toyota, not Omar. There are only a few option “packages” available for the limited, essentially variations on getting an entertainment (DVD) system with or without a navigation (GPS) system; I had zero interest in getting either of these. Omar advised me that the only choices available for the Sienna Limited was with Front Wheel Drive or All Wheel Drive; the DVD and GPS came on all of Sienna Limited’s delivered in Central Ohio, wit ha price tag of approximately $4900. I inquired about custom ordering a 2011 Sienna Limited from the factory and Omar advised me that this was not possible. Not being a person who “shoots the messenger” and really wanting the Sienna Limited, I purchased one the cars available in the area. I hope that in the future Toyota does offer their cars with or without the “option packages” listed on their website (as long as the customer is willing to wait a reasonable time period to be assembled and delivered. The present practice verges on false advertising (considering the Toyota website to be an advertisement., More

I can't say enough good things about Germain Toyota and Greg White. Throughout the entire sales process and my many many questions, Greg was responsive, knowledgeable, friendly, and honest. I usually dre Greg White. Throughout the entire sales process and my many many questions, Greg was responsive, knowledgeable, friendly, and honest. I usually dread dealing with salesman, but Greg was down to earth and had no hidden agendas- he had the same goal as I did; for me to get a great car at a great price without any hassles. After visiting several dealerships and receiving quotes from all over the northeast and mid-west, not one dealership was able to match the level of service or price I was able to achieve with Germain. I couldn't have imagined a better sales process and experience than what I had with Greg. I requested a quote online from Germain's internet department and shortly after received a detailed quote and offer that was a true price out the door without any hidden fees or charges. After several emails and phone calls with Greg to clarify some of my questions and make sure everything was as it seemed, I wasn't the least bit hesitant to make a deposit. Since Germain had to do a dealer trade to get the exact vehicle I wanted, they weren't able to have it at their dealership that weekend as I had hoped (the other dealership was the problem). Since I live about 2 1/2 hours away, I wouldn't be able to get the car until the following weekend at the earliest. Instead of having to wait, they delivered the vehicle right to my house later that week in the evening after I had gotten home from work. The driver who delivered the vehicle (Karl) was excellent and presented me with all the paperwork I needed to sign and answered any questions I had during the process. Everything went extremely smooth and I was able to get the exact car I wanted without even meeting my salesman or visiting the dealership. I bought my car right before Christmas which gave me plenty of opportunity to discuss my purchase with family members. Everyone was blown away with how great Greg was and how easy the transaction went. I am still extremely impressed with Greg White, Germain Toyota, and of course my new car. I could go on and on with how happy I am with my experience and just want to finish by saying that anyone who hates car salesman and their high pressure tactics and wants a stress free and pleasant experience should definitely ask for Greg at Germain Toyota. More