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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
October 22, 2020
The collision department is vary professional and understanding. I completely trust the work they did on my family car. I highly recommend them. Thank you! understanding. I completely trust the work they did on my family car. I highly recommend them. Thank you! More
by Ashley
Employees Worked With
Meredith Davis, Melinda Thompson
Verified CustomerOctober 22, 2020
Brandon is really easy to work with. Great communication. We had a issue that was difficult to diagnose and they took the time to fix it correctly. We had a issue that was difficult to diagnose and they took the time to fix it correctly. More
by SOONERS1721
Employees Worked With
Brandon Hood
October 22, 2020
Work was done as described however it took an hour longer than I was advised it would. However everyone was friendly. The service department looked like they were super busy. than I was advised it would. However everyone was friendly. The service department looked like they were super busy. More
by amelia16369
Employees Worked With
Brandon Hood
October 22, 2020
Staff were very nice. Service took a long time for an oil change/tire rotation. I arrived at 7 am and the car wasn’t finished until almost 9 am. Same thing happened yesterday with another vehicle. I probably change/tire rotation. I arrived at 7 am and the car wasn’t finished until almost 9 am. Same thing happened yesterday with another vehicle. I probably would choose a different shop because of the time it took. More
by DBUR1
Employees Worked With
Brandon Hood
October 22, 2020
We always have a good experience here. We bring all 3 cars here to get serviced even though 2 weren’t purchased here and one is not a Toyota. Everyone is always very friendly. Prices are the same as an cars here to get serviced even though 2 weren’t purchased here and one is not a Toyota. Everyone is always very friendly. Prices are the same as anywhere else. More
by JR
October 21, 2020
Relatively easy transaction. Friendly sales people. Was able to turn in my lease for a brand new car that met all my needs. Highly recommend. able to turn in my lease for a brand new car that met all my needs. Highly recommend. More
by kristenmfoley
October 21, 2020
It was great working with Kaleb. He was professional and not pushy like normal salesman. He got us what we wanted quick and easy! Thanks! not pushy like normal salesman. He got us what we wanted quick and easy! Thanks! More
by EAGREGORY17
Employees Worked With
Ryan Laymon, Kaleb Murray
October 21, 2020
I was highly dissatisfied. The car was supposed to be done at 12 and he didn’t call me until after 1. So I called to complain and they didn’t really care. I dropped off at 8 am it shouldn’t of taken 5 h done at 12 and he didn’t call me until after 1. So I called to complain and they didn’t really care. I dropped off at 8 am it shouldn’t of taken 5 hours. By the time I returned to pick up I waited another 10 min before the two cashier were busy and I wasn’t even greeted till they were done More
by CBBOWERS
Employees Worked With
Brandon Dawson
October 20, 2020
Jason Gregory worked with my wife and I to help purchase a Toyota Highlander this past week. He was extremely polite, well informed, and not pushy at all. We felt as though Mr. Gregory truly wanted us to a Toyota Highlander this past week. He was extremely polite, well informed, and not pushy at all. We felt as though Mr. Gregory truly wanted us to be happy in our purchase. We will purchase again from Germain Toyota. More
by deron_green
Employees Worked With
Jason Gregory, Ryan Laymon
