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Germain Toyota of Columbus

Columbus, OH

4.6
2,772 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,772 reviews

September 01, 2020

Kaleb is an exceptional salesman with even better people skills!! He was very attentive and went above and beyond. I couldn’t have asked for better service/experience with my new car purchase. Thanks Kaleb! More

by REESELYNCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Sep 02, 2020 -

Germain Toyota of Columbus responded

Thank you for sharing Kaleb's commitment to ensuring our guest's complete satisfaction. He truly is dedicated to customer satisfaction and is an asset to our team of professionals. Best Regards, Rich Newsome General Manager

September 01, 2020

The dealership was clean and very accommodating. As for the people expressionlessly Amanda who is my cells person she was outstanding not only did she picked the right car for me but she helped me see why More

by MBENJA40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Travis, Amanda Lobach
Sep 02, 2020 -

Germain Toyota of Columbus responded

We appreciate you leaving this positive feedback and look forward to working with you again in the future. Best Regards, Rich Newsome General Manager

September 01, 2020

Quinton is so patient and kind. He is not pushy when it comes to selling cars and I really appreciated that. I will definitely be back for another Toyota from this dealership. More

by fadiahale183
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo, Quinton Stewart
Sep 02, 2020 -

Germain Toyota of Columbus responded

Thank you for sharing your positive and pressure-free experience with Quinton. Your business and kind recommendation mean so much to us all. Our team looks forward to working with you in the future. Best Regards, Rich Newsome General Manager

September 01, 2020

Safety conscious and courteous. Very satisfied. Chris was friendly, knowledgeable and really showed he knew his stuff. Waiting room was spacious- plenty of room for social distancing and it was clean. More

by BOB COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Germain Toyota of Columbus responded

Thank you for sharing your positive service experience. We are happy to know you felt comfortable servicing with us during these unprecedented times. Best Regards, Rich Newsome General Manager

September 01, 2020

I have been a Toyota customer for almost 5 years and the customer service gets better every time! Ty, Lincoln, and Tom got me a great deal on my new car! I recommend them to everyone. More

by SHAVONNA614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Elston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lombardo, Tyrique Smalls
Sep 02, 2020 -

Germain Toyota of Columbus responded

Your continued business and loyalty to Germain and Toyota means so much to us all. We are thrilled to know you are pleased with the deal you received and know you will love your new Toyota. Best Regards, Rich Newsome General Manager

August 30, 2020

Ron Strong greatest, and most helpful . He made a wonderful shopping experience. This is the third car I purchased from Ron, and he has been on point everytime!! Thank you More

by Charles Nigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron strong
Aug 31, 2020 -

Germain Toyota of Columbus responded

Thank you for your business and positive feedback. Best Regards, Rich Newsome General Manager

August 29, 2020

Very friendly! He made sure everything was fine while I waited for my car to get cleaned . Communication was great ! Definitely recommend everyone to come see him :) More

by Keo.c1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Aug 31, 2020 -

Germain Toyota of Columbus responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Rich Newsome General Manager

August 29, 2020

great communication and very friendly made sure me and great communication and very friendly made sure me and my family was fine while waiting for our service to be done . definitely recommend Kaleb to p More

by julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Aug 31, 2020 -

Germain Toyota of Columbus responded

We appreciate you leaving this positive feedback and look forward to working with you again in the future. Best Regards, Rich Newsome General Manager

August 29, 2020

This dealership is extremely professional and friendly. The workers provide quick and good service and is able to communicate well. The environment is also family friendly. More

by Lily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Aug 31, 2020 -

Germain Toyota of Columbus responded

Thank you for taking the time to share your positive experience as well as for your business. Best Regards, Rich Newsome General Manager

August 29, 2020

very friendly , great customer service & very professional , has a positive attitude . he's very helpful and i would definitely recommend this place for any type of service ! and specifically kal More

by carrie
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Aug 31, 2020 -

Germain Toyota of Columbus responded

Providing you with a quality 5-star experience is the best we could hope for. We appreciate you taking the time to share your experience and for your kind recommendation. Best Regards, Rich Newsome General Manager

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