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Germain Toyota of Columbus
Columbus, OH
2,787 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,787 reviews
June 01, 2020
They have a great sales team. It was a quick and easy experience to work with them, even during the Corona pandemic. They are a great company to work with. experience to work with them, even during the Corona pandemic. They are a great company to work with. More
by Eric
Verified Customer
May 31, 2020
2020 4 runner purchase I purchased a 2020 4 runner trd premium. the dealership was quick to respond the internet request for online shopping. Ty was friendly, knowledgeabl I purchased a 2020 4 runner trd premium. the dealership was quick to respond the internet request for online shopping. Ty was friendly, knowledgeable, did good job to get the process done. I would recommend Germain Toyota.... love my new 4 runner! More
by tillysemail39
May 30, 2020
I had an great experience working with Kaleb Murray! He listens to what I was wanting and provided excellent feedback. Ended up getting a better vehicle than I originally looked at all because He and the G listens to what I was wanting and provided excellent feedback. Ended up getting a better vehicle than I originally looked at all because He and the Germain team was willing to work with me. Thanks a lot!! Definitely will be coming back! More
by LK85
Employees Worked With
Kaleb Murray
May 30, 2020
Ty Smalls is a very helpful and knowledgeable sales associate. I’d likely recommended his services if you’re looking to purchase a new Toyota! Also Tom Lombardo was extremely helpful in finance. Great associate. I’d likely recommended his services if you’re looking to purchase a new Toyota! Also Tom Lombardo was extremely helpful in finance. Great customer service all the way around for Ty and Tom. More
by atalbott
Employees Worked With
Tom Lombardo, Tyrique Smalls
May 29, 2020
Fantastic AJ was fantastic. Throughout the car buying process, he was helpful, informative, and all-around a pleasant guy to work with. I plan on returning with AJ was fantastic. Throughout the car buying process, he was helpful, informative, and all-around a pleasant guy to work with. I plan on returning with my business to Toyota just because of how well AJ treated me during the process of purchasing my new car. Wish that I could give 6 stars out of 5 if I'm honest. Once I had the car secured, Asher was great as a finance representative. He explained everything so well that even someone like me could understand it! Was very transparent and not 'schiesty' as some finance people I have dealt with at other car dealers have been. I was treated so well at Germain Toyota and I am glad I picked their services. More
by mkatz119
May 29, 2020
Ty was very helpful and patient while handling multiple customers at the same time. He answered all my questions and made sure I felt comfortable. customers at the same time. He answered all my questions and made sure I felt comfortable. More
by Chad
Employees Worked With
Tyrique Smalls
May 29, 2020
Tyrique was a true profession, very knowledgable, and most important, trust worthy. I stopped in to check out the vehicle that I was interested in, and gain a little knowledge. Tyrique made my experienc most important, trust worthy. I stopped in to check out the vehicle that I was interested in, and gain a little knowledge. Tyrique made my experience worth the trip. I got a new car, and even more important, I met a man who gained my respect, and someone I can call a friend. More
by Mr B
Employees Worked With
Buddy Travis, Tom Lombardo, Tyrique Smalls
May 29, 2020
Mr. Smalls was very professional and knowledgeable and made the process very enjoyable. I was very pleased and commend Mr. Smalls on a job well done made the process very enjoyable. I was very pleased and commend Mr. Smalls on a job well done More
by tconleydacan
Employees Worked With
Tyrique Smalls
May 28, 2020
Got the blue truck for the right price I already had a the truck I wanted to look at picked out, so finding it wasn’t the problem. Ty was great to work with and didn’t just talk to me abou I already had a the truck I wanted to look at picked out, so finding it wasn’t the problem. Ty was great to work with and didn’t just talk to me about the truck the whole time. It was nice to mix in some sports and other topics while purchasing the truck. More
by Kluesenerk
Employees Worked With
Tyrique Smalls
May 27, 2020
Very friendly and helpful. Everyone was super nice! The whole experience was easy from start to finish. Everyone was patient and awesome and made the whole process easy. whole experience was easy from start to finish. Everyone was patient and awesome and made the whole process easy. More
by Diane.long93
Employees Worked With
Omar Jackson, Tyrique Smalls, Ryan Laymon
