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Germain Toyota of Columbus

Columbus, OH

4.7
2,785 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,785 reviews

May 30, 2020

I had an great experience working with Kaleb Murray! He listens to what I was wanting and provided excellent feedback. Ended up getting a better vehicle than I originally looked at all because He and the G More

by LK85
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Jun 19, 2020 -

Germain Toyota of Columbus responded

We are happy to know that Kaleb and our team were able to exceed your expectations. Enjoy the road in your ned ride. Best Regards, Rich Newsome General Manager

May 30, 2020

Ty Smalls is a very helpful and knowledgeable sales associate. I’d likely recommended his services if you’re looking to purchase a new Toyota! Also Tom Lombardo was extremely helpful in finance. Great More

by atalbott
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo, Tyrique Smalls
Jun 19, 2020 -

Germain Toyota of Columbus responded

Thank you for sharing your overall satisfaction with Ty and Tom. Best Regards, Rich Newsome General Manager

May 29, 2020

Fantastic AJ was fantastic. Throughout the car buying process, he was helpful, informative, and all-around a pleasant guy to work with. I plan on returning with More

by mkatz119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Germain Toyota of Columbus responded

Our team here at Germain thank you for allowing us the opportunity to assist you in finding the perfect vehicle to meet your needs. We are thrilled to know that AJ and Asher worked together to provide the ultimate guest experience. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

May 29, 2020

Ty was very helpful and patient while handling multiple customers at the same time. He answered all my questions and made sure I felt comfortable. More

by Chad
Recommend Dealer
Yes
Employees Worked With
Tyrique Smalls
Jun 19, 2020 -

Germain Toyota of Columbus responded

Thank you for sharing your positive experience. Best Regards, Rich Newsome General Manager

May 29, 2020

Tyrique was a true profession, very knowledgable, and most important, trust worthy. I stopped in to check out the vehicle that I was interested in, and gain a little knowledge. Tyrique made my experienc More

by Mr B
Recommend Dealer
Yes
Employees Worked With
Buddy Travis, Tom Lombardo, Tyrique Smalls
Jun 19, 2020 -

Germain Toyota of Columbus responded

Building relationships are what we are all about here at Germain. We are overjoyed to know that you found a friend in Ty and we all look forward to our continued relationship. Enjoy the road in your new Toyota. Best Regards, Rich Newsome General Manager

May 29, 2020

Mr. Smalls was very professional and knowledgeable and made the process very enjoyable. I was very pleased and commend Mr. Smalls on a job well done More

by tconleydacan
Recommend Dealer
Yes
Employees Worked With
Tyrique Smalls
Jun 19, 2020 -

Germain Toyota of Columbus responded

Thank you for leaving Ty this awesome review. We will be sure to share your kind words with him. Best Regards, Rich Newsome General Manager

May 28, 2020

Got the blue truck for the right price I already had a the truck I wanted to look at picked out, so finding it wasn’t the problem. Ty was great to work with and didn’t just talk to me abou More

by Kluesenerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrique Smalls
Jun 19, 2020 -

Germain Toyota of Columbus responded

We are happy to know you enjoyed working with Ty and thank you for sharing your positive experience. Best Regards, Rich Newsome General Manager

May 27, 2020

After purchasing my Rav4, I had 2 tire issues in the span of a week. The first time, the sales associate I worked with aired up the tires for me and told me to come back if I had anymore issues. The second t More

by Susan H.
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanesha Dixon, Greg Coby, Ryan Laymon
Jun 19, 2020 -

Germain Toyota of Columbus responded

We thank you for your business and are happy to know we were able to meet if not exceed your expectations. Best Regards, Rich Newsome General Manager

May 27, 2020

Very friendly and helpful. Everyone was super nice! The whole experience was easy from start to finish. Everyone was patient and awesome and made the whole process easy. More

by Diane.long93
Recommend Dealer
Yes
Employees Worked With
Omar Jackson, Tyrique Smalls, Ryan Laymon
Jun 19, 2020 -

Germain Toyota of Columbus responded

Your kind words and business are very much appreciated. Best Regards, Rich Newsome General Manager

May 27, 2020

The dealership found the vehicle I was wanting and had it there in less than two days. It was minus a couple options that I wanted on it but the options were ordered immediately and installed in less than 24 More

by Ricer2231
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson
Jun 19, 2020 -

Germain Toyota of Columbus responded

Omar and our team are pleased we were able to secure the vehicle and options you were seeking and have your vehicle ready in a matter of a few days for your enjoyment. Thank you for sharing. Best Regards, Rich Newsome General Manager

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