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Germain Toyota of Columbus
Columbus, OH
2,780 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,780 reviews
May 15, 2020
Tanesha was great to work with! She helped me get the best possible deal for what I wanted in a new vehicle. The car I purchased was everything I needed best possible deal for what I wanted in a new vehicle. The car I purchased was everything I needed More
by Susan H.
Employees Worked With
Tanesha Dixon, Ryan Laymon
May 15, 2020
First time dealing with Germain Toyota and I’ll definitely be back. Every one was friendly and help from top to bottom. I’ve been to plenty of dealerships and Germain is by far the best. definitely be back. Every one was friendly and help from top to bottom. I’ve been to plenty of dealerships and Germain is by far the best. More
by Hayden
Verified CustomerMay 15, 2020
We had a great experience. This dealership was very busy at the time of visit but we never felt rushed. Jason took his time made us feel valued. We will forever be Toyota customers from here on out. at the time of visit but we never felt rushed. Jason took his time made us feel valued. We will forever be Toyota customers from here on out. More
by vanstabitha
May 15, 2020
purchasing a new car A big thank you to Ty for making the purchase of my new Camry a very pleasant experience. Your manner, knowledge and patience were amazing and made it A big thank you to Ty for making the purchase of my new Camry a very pleasant experience. Your manner, knowledge and patience were amazing and made it all easy. This is my third Camry from Germaine over the years so you can see I am pleased. I will recommend Ty and Germaine to anyone interested in purchasing a vehicle. Thanks Ty and to Germaine just want to add you are fortunate to have Ty as a member of your team. More
by Jan
Employees Worked With
Tyrique Smalls
May 15, 2020
Tire Rotation Tires haven’t fallen off so it appears they did an excellent job. Short wait time and I will definitely be back for other scheduled service. Tires haven’t fallen off so it appears they did an excellent job. Short wait time and I will definitely be back for other scheduled service. More
by BROCWEC
Employees Worked With
Don’t remember who I worked with in service dept.
May 15, 2020
Ty was wonderful! He knew the car I really wanted and made the deal happen. I’ve been with Germain Toyota since 2010. Purchased 4 cars from them and will continue to keep coming back! Thanks Ty! made the deal happen. I’ve been with Germain Toyota since 2010. Purchased 4 cars from them and will continue to keep coming back! Thanks Ty! More
by Realena Jewell-Oliver
Employees Worked With
Tyrique Smalls, Heather Romine
May 15, 2020
Had to have what I was told major air-conditioning work done but was surprised at the price of repair $2600. They had to keep the car for three days and gave me a free loaner which was nice but communicati done but was surprised at the price of repair $2600. They had to keep the car for three days and gave me a free loaner which was nice but communication was not timely and even when I called to inquire about the status of the car I had to leave a voicemail message that was not returned until the next day. More
by TOMCOLE8484
Employees Worked With
Brandon?
May 15, 2020
Excellent customer service! Great service writers at every service visit. All employees are Kind, professional, fast and efficient! I also enjoy the waiting area with TV and coffee! every service visit. All employees are Kind, professional, fast and efficient! I also enjoy the waiting area with TV and coffee! More
by CAHA42800
May 14, 2020
I had an appointment for 35,000 mile warranty work on my Prius. The work completed in a timely manner. After I returned home I received a call from Chris in the service department. He explained someone h Prius. The work completed in a timely manner. After I returned home I received a call from Chris in the service department. He explained someone had noticed an oil spot where my car was parked when I picked it up and drove home. He was concerned I told him I would return the car in the morning but he insisted on sending people from his team come and take the car back to the dealership. The came , cleaned the oil on my garage floor and took the car. Later that evening they returned my car, apologized for any inconvenience and had even thrown in a mini detail on my car. I want to thank all involved, they went high above the call of duty and I appreciate their care and concern. Sincerely Bonita Stapleton More
by Bonnie S
Employees Worked With
Other Employees :
I can’t remember the names of the men that came to get the car
May 13, 2020
Tire pressure and maintenance required lights still on, concerned service not completed as paperwork indicated, disappointing. Tire pressure seems basic and if not filled with air I don’t believe they were concerned service not completed as paperwork indicated, disappointing. Tire pressure seems basic and if not filled with air I don’t believe they were rotated. Thankful the collision center fixed our window though. More
by christy.ford
Employees Worked With
Brandon Hood, Meredith Davis
