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Germain Toyota of Columbus

Columbus, OH

4.7
2,780 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,780 reviews

May 12, 2020

I’m super glad I was able to work with Linda. She was very personable, genuine, and helpful. I got everything I needed. She helped me make the best decision possible. She was very detailed oriented. She More

by MackenzieC
Recommend Dealer
Yes
Employees Worked With
Linda Edwards, Heather Romine
May 27, 2020 -

Germain Toyota of Columbus responded

Thank you for your kind words and for choosing Germain Toyota for your automotive needs. Enjoy the road in your new vehicle. Best Regards Rich Newsome General Manager

May 11, 2020

My service representative Brandon was very nice. I found your service representative Aaron to be quite rude and seem to have no concern for the pandemic situation that we are in. Also the tech that wo More

by utlook.com
Recommend Dealer
No
Employees Worked With
Brandon
May 12, 2020 -

Germain Toyota of Columbus responded

I apologize for your experience. Our goal is to provide each Guest a World Class Experience and we failed to deliver. Please reach out to me directly. 614-383-5289 Rich Newsome General Manager

May 11, 2020

Brought my car in for service as usual and to replace the windshield wipers. A few minutes after I drove away I noticed a 5-6 “ horizontal crack very low in the front windshield. I notified service and ca More

by WILHELMINASZABO
Recommend Dealer
No
Employees Worked With
Chris Curtis
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Germain Toyota of Columbus responded

We sincerely apologize for your experience. Our Service Manager Billy Blanton would like to speak with you regarding your visit. Please contact him at your earliest convenience at 614-383-5215. Best Regards, Rich Newsome General Manager

May 11, 2020

I had a good experience, it was very busy but the staff made sure to greet me, find out what I wanted and helped me buy a great used car! More

by mepetzke
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gregory
May 14, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing to do business with us here at Germain Toyota and for your kind words. Best Regards, Rich Newsome General Manager

May 11, 2020

I love my dealership. The people are very helpful as well as friendly. My sales rep seems to know when I am there and always stops by and checks on me and keeps me updated on the model releases. More

by MRS786
Recommend Dealer
Yes
Employees Worked With
Mark Pastre
May 14, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing to do business with us here at Germain Toyota and for your kind words. We are happy to know that our team took great care of you. Best Regards, Rich Newsome General Manager

May 11, 2020

Very quick, polite & took care of me & my vehicle. I don’t trust anyone else for the service of my Toyota-I Love Germain! Always good service More

by KRISTIN_SMITH614
Recommend Dealer
Yes
Employees Worked With
Aaron Goodman
May 14, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing to do business with us here at Germain Toyota and for your kind words. We are happy to know that our team took great care of you. Best Regards, Rich Newsome General Manager

May 11, 2020

I have used this dealership for 15 yeasr. I feel I have always been treated in a professional, honest manner. And the work has always been very good! More

by MAMA2RZAS
Recommend Dealer
Yes
Employees Worked With
Mark Pastre
May 14, 2020 -

Germain Toyota of Columbus responded

Thank you for your kind words and for choosing Germain Toyota for your automotive needs. Best Regards Rich Newsome General Manager

May 09, 2020

Very nice guy, no pressure, very efficient. He was able to assist me with the purchase of my vehicle with no problems or issues. Highly recommend to others. More

by Jdwat21
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
May 14, 2020 -

Germain Toyota of Columbus responded

Thank you for your kind words. We are happy to know that Kaleb took great care of you. Best Regards, Rich Newsome General Manager

May 09, 2020

They did a great job to meet my needs before and after the sale. They utilized their vast network of dealerships to do so with quality. More

by GregT
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
May 14, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing to do business with us here at Germain Toyota and for your kind words. We are happy to know that our team took great care of you. Best Regards, Rich Newsome General Manager

May 09, 2020

Great service during busy time frame. I am very pleased with the service, the attentiveness, and the friendly professionalism of all with whom I came in to contact. I would recommended thi More

by tr8151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Elston., Omar Jackson, Heather Romine
May 14, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing to do business with us here at Germain Toyota and for your kind words. We are happy to know that our team took great care of you. Best Regards, Rich Newsome General Manager

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