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Germain Toyota of Columbus
Columbus, OH
2,787 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,787 reviews
April 20, 2020
Went in for a repair...... For some lugnuts to be replaced and a They replaced 4 of them but it cost 240.... And they didn't even bother to put air in the flat tire. It's just extremely annoying. replaced and a They replaced 4 of them but it cost 240.... And they didn't even bother to put air in the flat tire. It's just extremely annoying. More
by NICCIFAW
Verified CustomerEmployees Worked With
April 19, 2020
This was my first time purchasing a vehicle and I was so happy with the service given by the entire team throughout the different stages of a process. Kaleb and Asher were both awesome! happy with the service given by the entire team throughout the different stages of a process. Kaleb and Asher were both awesome! More
by Dmcnany21
April 16, 2020
Service on my Toyota Rav-4 I was satisfied with the actual service on my 2017 Rav-4, but was not pleased with with my attendant trying to up-sell me... tire out of alignment and I was satisfied with the actual service on my 2017 Rav-4, but was not pleased with with my attendant trying to up-sell me... tire out of alignment and flushing 2 systems. I've not experienced this nearly as much in the past. It compromises my trust with the front desk attendant. What he said my car needed was not mentioned on the invoice. I had all four tires rotated and aligned last October for $114. We've driven approx. 4,500 miles since, most of which involved a trip to Florida. We're careful and low-mileage drivers. When I showed my service attendant the invoice for the alignment last October, he responded that the back right tire was a tiny bit out of alignment, but showing no unusual wear at this time, but they'd keep an eye on it . I've been a loyal Germain customer and always had my cars serviced there. I rely on the service department being honest and trustworthy. I was very disappointed this time and uncertain about trusting recommendations from from the front service desk. Tom More
by t.fenster
Employees Worked With
Brandon Hood
April 14, 2020
I was pleased that the dealership seemed to be complying with the virus orders and as always Omar was at his best.He is the only salesman I know of that can make you spend $40,000 and you will still be happ with the virus orders and as always Omar was at his best.He is the only salesman I know of that can make you spend $40,000 and you will still be happy about it!😁 More
by lousalyer
Employees Worked With
Omar Jackson, Ryan Laymon
April 14, 2020
From the moment we met Omar we knew had the right person. He was very friendly, personable and extremely knowledgeable about Toyota vehicles. We have been to 2 other Toyota dealerships in Columbus and were He was very friendly, personable and extremely knowledgeable about Toyota vehicles. We have been to 2 other Toyota dealerships in Columbus and were not treated as well. We are looking forward to building a lasting relationship with Germain and thanks for your excellence! More
by tonyfrye90
Employees Worked With
Omar Jackson, Heather Romine
April 13, 2020
Another Great Experience We have been doing business with Germain for over 25 years. Talked to Omar on Wednesday and drove away with a new car on Saturday. We talked about w We have been doing business with Germain for over 25 years. Talked to Omar on Wednesday and drove away with a new car on Saturday. We talked about what i was looking for and my price range. The first car he brought out was exactly what i wanted. We are Germain customers for life!!! More
by vergari2
Employees Worked With
Omar Jackson, Ryan Laymon
April 13, 2020
Salesman A.J. Went out of his way to make the deal happen. Signed the papers in the parking lot of another dealer! It was awesome. A lot of trust and I think we got a fair deal. happen. Signed the papers in the parking lot of another dealer! It was awesome. A lot of trust and I think we got a fair deal. More
by jon22bunker
April 13, 2020
The whole process was very quick and stress free. I knew exactly what I wanted from the lot and Gary made it happen. 100% pleased exactly what I wanted from the lot and Gary made it happen. 100% pleased More
by RECONSTRUCTED66
April 13, 2020
Like dealing with family My wife and I have dealt with Germain Toyota for years and we always look for Omar A great salesman and friend. He makes you feel comfortable during t My wife and I have dealt with Germain Toyota for years and we always look for Omar A great salesman and friend. He makes you feel comfortable during the whole buying process and goes out of his way to greet us whenever we stop buy to get our cars serviced even if he's busy with a customer. If we're having a problem he always show's concern and will offer to help in any way. He treats us like part of the family. More
by roy_warden
Employees Worked With
Omar Jackson, Heather Romine
April 11, 2020
Good. However, please check service history. Was getting free oil changes with extended 5yr warranty. Service stated that's not covered. I had to pay. free oil changes with extended 5yr warranty. Service stated that's not covered. I had to pay. More
by MCGRADY.CONNIE
Employees Worked With
Ladies at cashier counter. Excellent. , Joe Mathias
