Germain Toyota of Columbus - Service Center

This dealership has always taken care of me promptly and efficiently. Their ability to diagnose and repair anything that I bring to them is unsurpassed. I would recommend them to anyone. efficiently. Their ability to diagnose and repair anything that I bring to them is unsurpassed. I would recommend them to anyone. More

Wonderful and informative staff! Always friendly and answers questions. Very efficient! Easy to work out details and explain everything that my car needed it was ok answers questions. Very efficient! Easy to work out details and explain everything that my car needed it was ok More

My service advisor Teresa is the best. She keeps me informed of the status as I was waiting and I was very satisfied with the service and I was quickly on my way. informed of the status as I was waiting and I was very satisfied with the service and I was quickly on my way. More

It was not a good one , generally I am used to some one talking to me about my car since it was my first X talking to me about my car since it was my first X More

Car in for service and tires. Waited 2 1/2 hrs before told it would be 3-5 more hours. Had my car 3 days told it would be 3-5 more hours. Had my car 3 days More

4 hours to wait to have car serviced. I was told it would not take long, otherwise I would have dropped car off. After 2 hrs. should have let me know. would not take long, otherwise I would have dropped car off. After 2 hrs. should have let me know. More

Was kinda slow about my parts then once parts came in everything went well .The two ladies that help me was very friendly and the gentleman that was on duty was very knowledgeable 👌 everything went well .The two ladies that help me was very friendly and the gentleman that was on duty was very knowledgeable 👌 More

3 hours for an oil chang! It sat for 25 minutes before I asked about an eta and the papers had already been printed withthe time on it that'show I know it was 25 additional. I would have appreciated if me a asked about an eta and the papers had already been printed withthe time on it that'show I know it was 25 additional. I would have appreciated if me and my service dog didn't have to wait 3 hours. Don't get me wrong, I understand about being busy and getting behind because of unexpected issues. I get it and really love your place and the people but when my car is done, come me! More

Have always taken my 4Runner to this dealership for service and repairs. Recently they fixed a fender bender I had. They did a great job. When I picked up the car it was spotless inside and out. Every service and repairs. Recently they fixed a fender bender I had. They did a great job. When I picked up the car it was spotless inside and out. Everyone I spoke to was courteous and professional. Only negative was failure to call me back after I made 2 calls inquiring about completion/pick-up time. More

The service was great! I’ve taken my 2014 Tacoma to Germain Service for everything from day 1. At 95K miles it’s still running great. Although they weren’t able to pinpoint where a minor buzz is coming Germain Service for everything from day 1. At 95K miles it’s still running great. Although they weren’t able to pinpoint where a minor buzz is coming from right now, I have no doubt they’ll find it in the future. Brandon was very good with communication and making sure I had a loaner to drive over the holiday weekend. More