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Germain Toyota of Columbus - Service Center

Columbus, OH

4.7
953 Reviews

953 Reviews of Germain Toyota of Columbus - Service Center

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July 31, 2020

The only thing is it looked like to me that they took the bad tire off the back and put it on the right front and took my better tire and kept it More

by MOREHAIRBYDEB
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Blanton, Joe Downar, Jessica Denney, Matt Bauman, Wael "AL" Amer
Aug 07, 2020 -

Germain Toyota of Columbus responded

We appreciate your business and feedback. Please contact our Service Manager Billy Blanton at 614-383-5215 so he may address your concerns. Best Regards, Rich Newsome General Manager

July 31, 2020

I love Gremain Toyota! Always there to service my car. I always have great service for my Camry. I won't have anything but a Toyota. This is my 3rd Toyota. Thanks for a great car. More

by JKYOST
Recommend Dealer
Yes
Employees Worked With
Meredith Davis, Melinda Thompson
Jul 31, 2020 -

Germain Toyota of Columbus responded

Thank you for your business and loyalty to Toyota. We are thrilled to know you enjoy owning Toyota's and working with our dealership. Best Regards, Rich Newsome General Manager

July 30, 2020

I’m always pleased with the service I receive from Germain. They treat people with respect and they do not “talk down” to females. I’ve bought 3 cars from them and I’ve been pleased More

by CWILLIAMS1369
Recommend Dealer
Yes
Employees Worked With
Brandon Hood
Jul 31, 2020 -

Germain Toyota of Columbus responded

Your continued business and kind words mean so much. Our entire team works hard to ensure an overall quality experience for all. Best Regards, Rich Newsome General Manager

July 28, 2020

My problem was not solved. Waiting on a return call from my advisor Brandon. My number 614-580-5935. Need to speak with someone soon More

by CWILLIAMS1369
Recommend Dealer
Yes
Employees Worked With
Brandon Hood
July 28, 2020

fast efficient service great people, well organized facility, nice waiting room. they did the oil/filter change and gave me an estimate on brakes, tires, replacing filters, More

by WCAMPBELL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mathias
Jul 29, 2020 -

Germain Toyota of Columbus responded

We thank you for choosing Germain Toyota for your automotive service needs. Your business and kind words mean so much to us all. See you next visit. Best Regards, Rich Newsome General Manager

July 24, 2020

I was having trouble getting my recall scheduled. I was getting a lot of run around until I spoke with Jake and Theresa. Great help More

by bigface156
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Jul 27, 2020 -

Germain Toyota of Columbus responded

We apologize for any inconvenience and are happy to know that Jake and Teresa took great care of you. Best Regards, Rich Newsome General Manager

July 23, 2020

For over two years I have been bringing my Toyota Highlander to Germain on Scarborough I am always happy with the work they do and they treat me like a king.will continue my visits. More

by DANNDITTER
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Blanton
Jul 24, 2020 -

Germain Toyota of Columbus responded

Our team truly appreciates your continued business and we look forward to seeing you at your next appointment. Best Regards, Rich Newsome General Manager

July 23, 2020

Great service I brought my car in for its 1-year service. They did a great job, and Chris Curtis answered some of my questions as well. I'm completely satisfied. More

by flashight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Germain Toyota of Columbus responded

Thank you for letting us know that you were completely satisfied with your recent service experience. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

July 22, 2020

It was easy to schedule service for my car. They texted to bring my attention to an issue that needs attention. Everyone was very courteous and considerate, and not pushy while being clear about all diagno More

by DAWNACE
Recommend Dealer
Yes
Employees Worked With
Joe Mathias
Jul 23, 2020 -

Germain Toyota of Columbus responded

We appreciate your business and are pleased to know your visit was positive and seamless from beginning to end. See you next time. Best Regards, Rich Newsome General Manager

July 21, 2020

Very excellent people. Brandon was great. I like your services. I will always choose Germain Toyota. I mean your are the best. Cudos. Good guys. More

by B.KORANKY
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Jul 22, 2020 -

Germain Toyota of Columbus responded

We appreciate your business and kind words. Thank you for letting us know that Brandon took excellent care of you. Best Regards, Rich Newsome General Manager

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