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Germain Toyota of Columbus - Service Center

Columbus, OH

4.7
953 Reviews

953 Reviews of Germain Toyota of Columbus - Service Center

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July 21, 2020

We had oil change and tire rotation. Both were done in a good and timely manner. Bought truck back for recall and it was finished in day and one half. Paid bill, thanked Teresa and drove home. More

by RICHARD MARSH
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Germain Toyota of Columbus responded

Your overall satisfaction is our ultimate goal. We are happy to know your visit with Teresa and our service team was efficient and a 5-star experience. Best Regards, Rich Newsome General Manager

July 20, 2020

I came in for my 1st tire rotation service since I bought my car and I was extremely satisfied with my service. Brandon Hood was very informative, pleasant and efficient. C Hayden (the Car tech) took great c More

by Jodirinecoleman80
Recommend Dealer
Yes
Employees Worked With
Omar Jackson, Brandon Hood
Jul 21, 2020 -

Germain Toyota of Columbus responded

We appreciate your business and positive feedback. Our team looks forward to assisting with your automotive needs throughout your ownership. Best Regards, Rich Newsome General Manager

July 20, 2020

Staff was friendly and efficient. Vehicle done as Staff was friendly and efficient. Vehicle done as promised Brought in for recall work that was taken care of as described. Happy with service that More

by SCHUBE5
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Germain Toyota of Columbus responded

Thank you for trusting in our team to provide you with your automotive service needs. Your complete satisfaction is our ultimate goal. Best Regards, Rich Newsome General Manager

July 17, 2020

As always the service was quick and friendly. It took a long time to find a service center I could trust. I am glad I chose your dealership. More

by mglasspoole
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Germain Toyota of Columbus responded

Your kind words and business mean so much to our team. Thank you for choosing Germain! Best Regards, Rich Newsome General Manager

July 17, 2020

I was notified of a recall on my vehicle by Toyota. When a remedy was available I was notified. I had the recall completed and everything went smooth. Thank you for keeping my vehicle in good working condit More

by EDINNEN
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Goodman
Jul 20, 2020 -

Germain Toyota of Columbus responded

Thank you for trusting our team with the service needs of your Toyota. See you next time. Best Regards, Rich Newsome General Manager

July 17, 2020

This dealership was amazing, Joe Mathias was awesome and gave a great experience. I am writing the rest of this to fill the word minimum More

by KYLE.WURM
Recommend Dealer
Yes
Employees Worked With
Joe Mathias
Jul 20, 2020 -

Germain Toyota of Columbus responded

Thank you for the kind 5-star rating and feedback. Best Regards, Rich Newsome General Manager

July 17, 2020

Alway available if i have an issue whether I have an appointment or not and very professional. They work with me on major repairs and help me decide what’s most needed. More

by RATHGABERC
Recommend Dealer
Yes
Employees Worked With
Manager of Service Dept. very helpful and , Janet Kauer, Crystal Brown, Brandon Hood
Jul 20, 2020 -

Germain Toyota of Columbus responded

Providing our valued customers an overall quality experience is our ultimate goal. Thank you for sharing your complete satisfaction. Best Regards, Rich Newsome General Manager

July 16, 2020

Great and fast service polite staff great price would use again. Brought my truck from there will purchase a truck again thanks for everything. D Blankenship More

by PICKLEP3
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Jul 17, 2020 -

Germain Toyota of Columbus responded

Thank you for the kind words and for allowing our team the opportunity to provide you with the quality service you deserve. Best Regards, Rich Newsome General Manager

July 15, 2020

What is there to say that could possibly need 25 words? There was a recall. I took the car in. They fixed it. I picked the car up. Thank you. More

by CAMPWOODRIDGE
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Jul 16, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota to provide you with your service needs. Best Regards, Rich Newsome General Manager

July 15, 2020

Very helpful, knowledgeable, made my experience very easy 😀 service department was timely with the work. Finance department was easy to work with, and completed, ontime More

by CWASHINGTON1
Recommend Dealer
Yes
Employees Worked With
Tyrique Smalls, Ryan Laymon, Brandon Hood
Jul 16, 2020 -

Germain Toyota of Columbus responded

We are happy to know your overall quality experience has been positive. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

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