Germain Toyota of Columbus - Service Center

Great service and friendly staff, I would recommend going to them to all my friends and family. 10/10 recommendation. Great experience there and plan to return to them to all my friends and family. 10/10 recommendation. Great experience there and plan to return More

Based on more than 5 years sales and service experience the people who work here are customer service satisfaction oriented every time. I would recommend to others. the people who work here are customer service satisfaction oriented every time. I would recommend to others. More

I think the entire service department is amazing..starting with the female that took my distress call when my check engine light came on and I wasn't sure I should keep driving but I was not amazing..starting with the female that took my distress call when my check engine light came on and I wasn't sure I should keep driving but I was not in a safe place to pull over.... More

Very curious and helpful. Explained everything really good. Everyone seem to work together really well. Service advisor very knowledgeable. I have always had good service at your dealership good. Everyone seem to work together really well. Service advisor very knowledgeable. I have always had good service at your dealership More

Car door/window was greasy when I got in it.... I just washed it :( other than that, everything was fine. Took longer than I planned but that’s to be expected with everting going on right now. washed it :( other than that, everything was fine. Took longer than I planned but that’s to be expected with everting going on right now. More

My service writer was professional in a friendly matter. Made me feel very comfortable. I know I can always feel confident that my Corolla will receive excellent car at this dealership. Made me feel very comfortable. I know I can always feel confident that my Corolla will receive excellent car at this dealership. More

Service was fast and thorough. (I don’t have anything else to say but I’m required to write twenty five words.) 😊 Thank you for taking great care of my vehicle! else to say but I’m required to write twenty five words.) 😊 Thank you for taking great care of my vehicle! More

Great service everytime I come here, only wish the kids play room was cleaned a bit more, everything was sticky. Will still come back, just avoiding the playroom. play room was cleaned a bit more, everything was sticky. Will still come back, just avoiding the playroom. More

Every time that I come here, I request Mark Pastre. He always does right by me, and tells me exactly what needs accomplished with the vehicle. If I needed a vehicle repair done today, I’d ask for Mark. He always does right by me, and tells me exactly what needs accomplished with the vehicle. If I needed a vehicle repair done today, I’d ask for Mark. He is excellent. More

Great dealership service. I can’t say who helped because we were all in masks and social distancing. Waiting was comfortable and service took just the time they told me it would. we were all in masks and social distancing. Waiting was comfortable and service took just the time they told me it would. More